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At a Glance
Market Segments
Small-Business (63.4% of reviews)
Small-Business (61.1% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Essentials
Star Rating
(41)4.0 out of 5
Market Segments
Small-Business (63.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EssentialsWaystar
Star Rating
(117)4.4 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about WaystarSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Waystar excels in "Ease of Setup" with a score of 8.4, significantly higher than Essentials' score of 5.9, making it a preferred choice for businesses looking for a quick implementation process.
- Reviewers mention that Waystar's "Claims Data Automation" feature is highly rated at 9.2, which enhances efficiency in healthcare claims management, while Essentials falls behind with a score of 8.5 in the same area.
- G2 users highlight Waystar's superior "Workflow Management - Health Care Credentialing" with a score of 9.0, indicating a more streamlined process compared to Essentials, which lacks a specific score in this category.
- Users on G2 appreciate Waystar's "Quality of Support" rated at 8.6, which is notably better than Essentials' 7.9, suggesting that Waystar provides more reliable customer service and assistance.
- Reviewers say that Waystar's "Facility Compliance Management - Health Care Credentialing" feature scores a perfect 9.2, showcasing its strength in compliance management, while Essentials does not match this level of performance.
- Users report that Waystar's "Patient Data Security" is rated at 9.3, ensuring robust data protection, which is on par with Essentials but is complemented by higher overall scores in other critical areas, making Waystar a more comprehensive solution.
Pricing
Entry-Level Pricing
Essentials
No pricing availableWaystar
No pricing availableFree Trial
Essentials
Free Trial is available
Waystar
No trial information availableRatings
Meets Requirements
8.1
31
9.0
75
Ease of Use
8.2
31
9.1
77
Ease of Setup
5.9
9
8.4
32
Ease of Admin
7.0
9
8.4
32
Quality of Support
7.6
26
8.6
76
Has the product been a good partner in doing business?
7.2
9
8.0
32
Product Direction (% positive)
7.2
29
8.2
72
Features by Category
Workflow Automation
7.5
6
Not enough data
7.8
6
Not enough data
7.4
7
Not enough data
7.9
8
Not enough data
Compliance
8.6
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
Verification
8.3
8
Not enough data
8.1
8
Not enough data
7.8
6
Not enough data
Document Management
7.5
6
Not enough data
7.4
7
Not enough data
8.3
7
Not enough data
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
7.6
7
Feature Not Available
6.9
6
8.6
32
7.3
5
8.2
29
Financial
Not enough data
8.7
31
7.3
5
8.9
34
7.8
6
8.9
34
Efficiency
8.5
10
9.2
45
8.5
9
9.2
52
8.8
8
9.1
49
8.7
9
8.9
50
Accuracy
8.5
8
9.1
52
9.3
9
9.3
53
9.0
8
9.0
52
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytic Tools - Healthcare Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
Essentials and Waystar are categorized as Revenue Cycle Management and Healthcare Claims Management
Unique Categories
Essentials is categorized as Health Care Credentialing and Provider Data Management (PDM)
Waystar is categorized as Prior Authorization, Healthcare Analytics, Medical Billing, and Healthcare Payer Care Management Workflow Applications
Reviews
Reviewers' Company Size
Essentials
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waystar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
46.3%
Hospital & Health Care
36.6%
Health, Wellness and Fitness
7.3%
Mental Health Care
4.9%
Marketing and Advertising
2.4%
Other
2.4%
Hospital & Health Care
39.8%
Medical Practice
29.2%
Health, Wellness and Fitness
14.2%
Mental Health Care
8.8%
Accounting
3.5%
Other
4.4%
Alternatives
Discussions
What insurances use availity?
2 Comments
AB
Anthem, Ambetter, Amerigroup, Humana, Florida Blue, BCBS, BEacon, Blue Medicare Advantage, Asuris, Bright Healthcare, Peachstate, Primera, healthscope, MagellanRead more
What is availity used for?
1 Comment
JL
With Essentials, you can check eligibility, submit and receive auths and referrals, submit claims, get claim status and receive electronic remittances for...Read more
How much does it cost to use availity?
1 Comment
JL
Availity Essentials is free for providers to use.
With Essentials, you can check eligibility, submit and receive auths and referrals, submit claims, get...Read more
How do I ensure that we are registered for electronic submissions and electronic remittance?
2 Comments
JM
Hi Jessica,
Every payer that offers ERA will require enrollment. The requirements of what is needed for enrollment do vary by payer though. If the...Read more
Waystar has no more discussions with answers
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