--- title: Essentials Reviews meta\_title: 'Essentials Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 42 reviews by the users' company size, role or industry to find out how Essentials works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 42 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Essentials Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Essentials but has limited features. Are you part of the Essentials team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! From the first phone call with a new patient through final claim reconciliation and payment, you need a simpler way to collect, submit, and track the administrative, clinical, and financial data that make healthcare possible. Availity Essentials is the place to connect with your payers—at no cost to providers. Availity works with hundreds of payers nationwide to give providers a one-stop-portal where they can check eligibility, submit claims, collect patient payments and track ERAs, and even sign up for EFT. Your Essentials account gets you access to all this and more, with one password. You can also update your provider profiles, manage quality-of-care paperwork, and get detailed reporting about your office’s standard HIPAA and other payer transactions. * * * Seller [Availity](https://www.g2.com/sellers/availity) Discussions [Essentials Community](https://www.g2.com/products/essentials/discuss) Languages Supported English Solution Type All-in-One Overview by James Leatherwood Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months [ View More Pricing Information ](https://www.g2.com/products/essentials/pricing) ## Top-Rated Alternatives [ ![TriZetto QNXT](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TriZetto QNXT") TriZetto QNXT 4.3/5(13) ](https://www.g2.com/products/trizetto-qnxt/reviews) [ ![Waystar](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Waystar") Waystar 4.4/5(119) ](https://www.g2.com/products/waystar/reviews) [ ![Tebra (previously Kareo + PatientPop)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(259) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ View All Alternatives ](https://www.g2.com/products/essentials/competitors/alternatives) ## User Insights Average based on 42 real user reviews. Implementation Time 5 months [Log in to unlock pricing and user insights](/login) ![Allyson D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allyson D.") AD Allyson D. Mid-Market (51-1000 emp.) 2/27/2023 "Availity Review" 5/5 What do you like best about Essentials? Availity is extremely easy to use and has all insurance information displayed in an easy manner. Review collected by and hosted on G2.com. What do you dislike about Essentials? It can occasionally be difficult to find the insurance policy holder. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Availity allows us to retrieve patient insurance information without having to spend time on hold while calling customer service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kevin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin S.") KS Kevin S. B Small-Business (50 or fewer emp.) 9/14/2022 "Used for years" 4.5/5 What do you like best about Essentials? With Availity, I can see if our claims are being sent to their proper insurance, but it also gives me the errors I need to correct if there are any issues. Also, the customer service is excellent, and I can check eligibility for many different insurances. Review collected by and hosted on G2.com. What do you dislike about Essentials? It was free for a long time for what we were using it for, but it is still a fair price and much cheaper than other clearing houses since we only use it for a handful of claims. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Receive quick input on claims data with multiple insurance companies. Also gives us the ability to check eligibility quickly and gives me the correct information I need to see whether we can accept a patient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Christian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian C.") CC Christian C. Office Manager Small-Business (50 or fewer emp.) 11/4/2022 "Availity makes my job easier!" 5/5 What do you like best about Essentials? I like that I am able to verify patients' dental benefits quickly. I also like the amount of detailed information I am able to obtain! Review collected by and hosted on G2.com. What do you dislike about Essentials? There is not really anything that comes to mind that I do not like. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Availity allows me to get the information I need online rather than make a phone call and this allows me to do other things that need to be done. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ali K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali K.") AK Ali K. Multi-Department Associate Mid-Market (51-1000 emp.) 1/5/2022 "Availity is essential for medical practices" 5/5 What do you like best about Essentials? Availity is straightforward with the tools available to manage claims. It offers an organized homepage that has all the applications one click away. It allows me to check the status of a claim, gives overviews of authorizations and referrals, and most importantly, allows me to verify patient eligibility. The eligibility and benefits inquiry tool is the most effective benefit for me since it will enable me to manage the accuracy of eligibility information thoroughly. Review collected by and hosted on G2.com. What do you dislike about Essentials? The major dislike I have for Availity is that they are not resourceful for denied claims or any denials. In addition, their customer service does not offer premier service to their users in times of conflict with the software. Availity could improve their customer support tools for users and create a tool for managing denials to increase their customer base. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Problems I am solving with Availity are verifying patient insurance for billing purposes and managing claims to complete the medical billing processes effectively. This tool has benefited me by reducing the time needed to verify patient claim information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 8/16/2021 "Availity Review" 5/5 What do you like best about Essentials? It is user-friendly and easy to navigate. Review collected by and hosted on G2.com. What do you dislike about Essentials? I haven't found anything that I don't like about the program it's wonderful. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Benefits are the notifications on the sidebar that remind us of what to look into and keep us posted on new things. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GS Gisela S. Medical assistant Small-Business (50 or fewer emp.) 11/22/2019 "Simplifying Insurance Verification" 5/5 What do you like best about Essentials? What I like best about Availity is that it's really self explanatory and not much information is needed to verify eligibility for a patient. I have used provider's very own websites but this one is honestly just so much easier in every aspect. Review collected by and hosted on G2.com. What do you dislike about Essentials? I would say I'm not a huge fan of their layout. It could be more modern and updated. Review collected by and hosted on G2.com. Recommendations to others considering Essentials: It’s very easy to use! Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? It has made it quicker to verify eligibility therefore getting patients to their appointment on time and keeping up with everyone's schedule. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 10/3/2019 "amazing" 5/5 What do you like best about Essentials? my favorite thing is that i can look up many insurance plans without having to sit on hold with a insurance company, i can just get the information i need right off the site and there is so much to get the can help our practiced Review collected by and hosted on G2.com. What do you dislike about Essentials? sometimes it does not work or show the amount the patient has met, sometimes the wording is confusing Review collected by and hosted on G2.com. Recommendations to others considering Essentials: very easy to use and very helpful to medical practices Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? less time on phone with insurance companies, more accurate information, access to things I would not have asked on phone with insurance company, can help answer questions for patients, can show patients what we see to help them understand Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 11/12/2019 "Fastest Insurance Verification" 5/5 What do you like best about Essentials? I love using availity for quick accurate results. It’s a lot easier than calling each insurance company and dealing with that hassle of a time. Review collected by and hosted on G2.com. What do you dislike about Essentials? Sometimes it does not have all the info i’m needing. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? Availity has changed the pace of my work and saved me a lot of time on calling insurance companies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Brandon L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon L.") BL Brandon L. clinical therapist Small-Business (50 or fewer emp.) 7/30/2019 "Great All payer billing software " 5/5 What do you like best about Essentials? I like that I am able to bill multiple insurance companies through one program. This allows me to reduce the time spent on paperwork. Review collected by and hosted on G2.com. What do you dislike about Essentials? They do not have all insurance companies. They do provide alternatives though. Review collected by and hosted on G2.com. Recommendations to others considering Essentials: It is a great solution for billing multiple insurance companies Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? It has reduced the amount of time I spend billing insurance. I am able to track all claims in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Erika H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika H.") EH Erika H. Business Development and Marketing Manager Marketing and Advertising Small-Business (50 or fewer emp.) 11/15/2019 "Business Development " 5/5 What do you like best about Essentials? We are able to instantly verify patient insurance to qualify patients for our procedure. Review collected by and hosted on G2.com. What do you dislike about Essentials? There are times when the information is incorrect and we have to call to verify information. Review collected by and hosted on G2.com. What problems is Essentials solving and how is that benefiting you? We are able to qualify patients immediately. This has cut down on follow up calls. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Essentials? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Essentials ](https://www.g2.com/products/essentials/discussions/new) GU Guest User • Last activity over 3 years ago Is availity free for providers? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-availity-free-for-providers) GU Guest User What is Availity used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/essentials-what-is-availity-used-for) [ View all Discussions ](https://www.g2.com/products/essentials/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/essentials/pricing) Essentials Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e7fdab8e4f3a9e2aa71cca0f9b0ded38/waystar.png "Product Avatar Image") Waystar 4.4/5(119) [ Compare Now ](https://www.g2.com/compare/essentials-vs-waystar) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_334d795ff5d2038aaa46578b02f7ac18/trizetto-qnxt.jpg "Product Avatar Image") TriZetto QNXT 4.3/5(13) [ Compare Now ](https://www.g2.com/compare/essentials-vs-trizetto-qnxt) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "Product Avatar Image") SimplePractice 4.1/5(129) [ Compare Now ](https://www.g2.com/compare/essentials-vs-simplepractice) ##### ##### Essentials Features Efficiency Claims Data Automation - Healthcare Claims Management [ View More Features ](https://www.g2.com/products/essentials/features) ##### Categories on G2 [Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Healthcare Claims Management](https://www.g2.com/categories/healthcare-claims-management)[Health Care Credentialing](https://www.g2.com/categories/health-care-credentialing) [Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Healthcare Claims Management](https://www.g2.com/categories/healthcare-claims-management)[Health Care Credentialing](https://www.g2.com/categories/health-care-credentialing)[Provider Data Management (PDM)](https://www.g2.com/categories/provider-data-management-pdm) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best software for handling IT service tickets](https://www.g2.com/discussions/best-software-for-handling-it-service-tickets)[Leading software for affiliate marketing programs](https://www.g2.com/discussions/leading-software-for-affiliate-marketing-programs)[Top-rated absence scheduling platforms for shift-based workforces](https://www.g2.com/discussions/top-rated-absence-scheduling-platforms-for-shift-based-workforces) [echo3D vs Zapworks: which AR content management system is worth it for designers needing diverse 3D asset libraries for architectural visualization?](https://www.g2.com/discussions/echo3d-vs-zapworks-which-ar-content-management-system-is-worth-it-for-designers-needing-diverse-3d-asset-libraries-for-architectural-visualization)[Best platforms for employee self-service desk booking](https://www.g2.com/discussions/what-are-the-best-platforms-for-employee-self-service-desk-booking)[Is a dedicated decision intelligence tool worth it for a mid-size operations team?](https://www.g2.com/discussions/is-a-dedicated-decision-intelligence-tool-worth-it-for-a-mid-size-operations-team) [Show MoreShow Less](javascript:void(0);)