Essentials Reviews & Product Details

I utilize Availity to check claim status and benefits for our Physical Therapy benefits. I am able to see a patients eligibility and a portion of their benefits. I like that Availity is a one stop shop for several insurance plans to get insurance benefits and claims details. Adding and removing providers is a simple task within Availity. It is also fairly simple to add or remove administrative staff and give them permission for only what they need permission for. When I am able to pull claims data it is informative and easy to read. Review collected by and hosted on G2.com.

Availity has a place where you can send an online inquiry about claims. I have not had great success with this - no one gets back to me. This would be a great feature if in fact you would hear back from someone. I haven't found Availity to be extremely user friendly nor has my staff. To obtain benefit information you have to input a lot of information - more than what I typically have to input on any other site. I would love to just input a name and ID # to get information. My office also needs more benefit detail than what Availity provides as we are a specialty. Review collected by and hosted on G2.com.

I love availity! Having a software where I can verify and bundle similar insurances together really helps at our office for appointments. I absolutely love that it saves into the next day so if I need to double check I can quickly scroll down find and select. Availity is good for those who do billing and also appeal claims you are able to connect all insurance networks and get real time updates. Review collected by and hosted on G2.com.

I don't like when it takes awhile to load due to communication issues with the insurance companies or that some insurances can be verified but you are unable to copayment without calling the company directly. Review collected by and hosted on G2.com.

I mostly use Availity for insurance verification and remittance viewing. Review collected by and hosted on G2.com.

Some features are complicated and difficult to figure out. Review collected by and hosted on G2.com.

I like the ease of being able to check insurances and submit claims online. It is time saving and makes my job so much easier! Review collected by and hosted on G2.com.

I don’t always get a complete answer and have to call the company later anyway. Review collected by and hosted on G2.com.

The ease of using this for claim status and researching claims. Review collected by and hosted on G2.com.

The length of time it takes to set up a company from scratch. Review collected by and hosted on G2.com.

I like how many insurance and the different options you can verify, whether its 2nd opinion, office visit etc. Review collected by and hosted on G2.com.

That it doesn't always provide the correct information on copays, especially freedom health and/or UHC. Review collected by and hosted on G2.com.

Having access to pre-certifying many Bcbs out-of-state procedures without having to call and endure much often, pretty long wait lines Review collected by and hosted on G2.com.

Runs slowly at times, will sometimes re-hook you to the first page when when calling and stating my position, only to be. Another thing, the biggest thing, completely lacking respect of all cleaning and self dignity Review collected by and hosted on G2.com.

Availity is fairly easy to use, the interface is simple and it allows me to submit authorization requests without waiting on hold on the phone forever. Review collected by and hosted on G2.com.

I receive a LOT of unnecessary emails from the company, and spend a lot of time deleting them. Review collected by and hosted on G2.com.

Being able to run elgibility for multiple insurances is amazing. Colors make it easy to see who is active and not. Appreciate messaging system. Review collected by and hosted on G2.com.

Messaging system not useful half the time, have to call anyway, and wish eligibility pages were standardized to all carry the needed info. Review collected by and hosted on G2.com.

It is clear on what is needed to be filled out. It doesn’t let you submit if you have an error. Review collected by and hosted on G2.com.

Error when entering procedure codes. It does not tell you whether each specific service is covered or not. Review collected by and hosted on G2.com.