Essentials Reviews & Product Details

Availity is straightforward with the tools available to manage claims. It offers an organized homepage that has all the applications one click away. It allows me to check the status of a claim, gives overviews of authorizations and referrals, and most importantly, allows me to verify patient eligibility. The eligibility and benefits inquiry tool is the most effective benefit for me since it will enable me to manage the accuracy of eligibility information thoroughly. Review collected by and hosted on G2.com.

The major dislike I have for Availity is that they are not resourceful for denied claims or any denials. In addition, their customer service does not offer premier service to their users in times of conflict with the software. Availity could improve their customer support tools for users and create a tool for managing denials to increase their customer base. Review collected by and hosted on G2.com.

Love just how quickly it works and how simple it is to use with the insurance carriers it supports. It is MUCH easier than dealing with insurance companies directly Review collected by and hosted on G2.com.

It only supports certain carriers and not others, which you don't find out until you need to verify a patient's insurance. I hope they're working to expand to support more carriers! Review collected by and hosted on G2.com.

I like that I can obtain EOB's for insurance companies. Review collected by and hosted on G2.com.

I do not like this system at all. It is very hard to navigate through Availity. I often wonder if large insurance companies speak to the users of this system? As it is NOT user-friendly! The benefit verification system is so vague. Review collected by and hosted on G2.com.

If you are using Availity for your providers, you have less chances to get denials of payments. Check patients' benefits from insurance before checkout. The biggest insurance plans in the US are integrated with Availity, making it easy to check claim status, payment details, and pre-operate approval from private insurance. It's easy to file an appeal or reconsideration for every kind of healthcare claim. Review collected by and hosted on G2.com.

Sometimes you face issues getting access. Using it for the last eight years, the best thing to do is add more insurance plans, especially state-funded insurance plans. Review collected by and hosted on G2.com.

Organized and easy to navigate and find insurance companies. Review collected by and hosted on G2.com.

Prior authorizations usually take you to the insurance website; why offer here if it redirects. Review collected by and hosted on G2.com.

Availity provides insurance data for providers to avoid long hold times on the phone Review collected by and hosted on G2.com.

It asks for a lot of information as far as provider verification and sometimes it's a huge hassle to even verify insurance through there. Review collected by and hosted on G2.com.

It is user-friendly and easy to navigate. Review collected by and hosted on G2.com.

I haven't found anything that I don't like about the program it's wonderful. Review collected by and hosted on G2.com.

This software provides valuable information and makes insurance validation and billing easy. It's simple to send for authorization and referrals on mostly one platform. Almost all of the large companies are available and the information is presented in a way that's clear and easy to understand. This is one of the best platforms I've used. Review collected by and hosted on G2.com.

Not all payors participate and the information isn't always accurate or up-to-date. However, that's to be expected in the ever changing world of healthcare. Review collected by and hosted on G2.com.

I like how user friendly the application is and how it allowed for quick access to info that can otherwise take a very long time to receive. Review collected by and hosted on G2.com.

I dislike how many qualifications you can make when looking up an insurance plan. Sometime I do not always have the DOB or the NPI number. Review collected by and hosted on G2.com.

What I like best about Availity is that it's really self explanatory and not much information is needed to verify eligibility for a patient. I have used provider's very own websites but this one is honestly just so much easier in every aspect. Review collected by and hosted on G2.com.

I would say I'm not a huge fan of their layout. It could be more modern and updated. Review collected by and hosted on G2.com.