Essentials Reviews & Product Details

Payer spaces - you do not need separate passwords. Review collected by and hosted on G2.com.

PDM - There are too many glitches to list. Review collected by and hosted on G2.com.

Allows insurance verifications and payments and claims processing Review collected by and hosted on G2.com.

Like other claims and insurance processing suites - there is no one "go-to" to determine if a patient is active and process all insurance verifications. This site is a go-to for specific insurance lines others do not work with. However, limitations are found on all. Review collected by and hosted on G2.com.

The ability to receive claim status and eligibility from multiple payers and providers in one space, with one login. The option to also update provider data and set up EFT payments for some payers is also convenient. Review collected by and hosted on G2.com.

Sometimes there are issues with ERA's posting in Availity with some payers. Usually this is fixed quickly though within a few days. Some payers functionality in payer spaces could be more accessible as well. Review collected by and hosted on G2.com.

Availity is extremely easy to use and has all insurance information displayed in an easy manner. Review collected by and hosted on G2.com.

It can occasionally be difficult to find the insurance policy holder. Review collected by and hosted on G2.com.

With Availity, I can see if our claims are being sent to their proper insurance, but it also gives me the errors I need to correct if there are any issues. Also, the customer service is excellent, and I can check eligibility for many different insurances. Review collected by and hosted on G2.com.

It was free for a long time for what we were using it for, but it is still a fair price and much cheaper than other clearing houses since we only use it for a handful of claims. Review collected by and hosted on G2.com.

I like the option to view patient eligibility information and claim information. Review collected by and hosted on G2.com.

I do not like the inability to view detailed benefit information. I do not like the lack of claim information available for our patients. I do not like how we apply for multiple insurances to be added, yet they aren't. I want more insurances available on Availity, so I do not have to use so many portals. Review collected by and hosted on G2.com.

I like that I am able to verify patients' dental benefits quickly. I also like the amount of detailed information I am able to obtain! Review collected by and hosted on G2.com.

There is not really anything that comes to mind that I do not like. Review collected by and hosted on G2.com.

Being able to verify eligibility for so many insurance companies. Like being able to update information in one place Review collected by and hosted on G2.com.

Not being able to verify eligibility without a member id, can be frustrating. Review collected by and hosted on G2.com.

I like that you can review EOB's, when it works. Review collected by and hosted on G2.com.

There are too many issues to address here but I will start with how Availity advertises certain attributes but it does not apply to all insurances. The insurance companies know nothing about Availity, so they cannot help but availity refers you back to the insurance company for any difficulties. You cannot always find claims. You cannot always find payments. You used to be able to find out-of-state BCBS claims but that is nonexistent anymore. It says you can see the insurance cards but this does not apply to all insurance companies. It would be nice to have insurances speak to providers to find out the use of the system and whether or not it is difficult to use. I feel availity sales a product and makes it look greater than what it can perform. Review collected by and hosted on G2.com.

Availity is straightforward with the tools available to manage claims. It offers an organized homepage that has all the applications one click away. It allows me to check the status of a claim, gives overviews of authorizations and referrals, and most importantly, allows me to verify patient eligibility. The eligibility and benefits inquiry tool is the most effective benefit for me since it will enable me to manage the accuracy of eligibility information thoroughly. Review collected by and hosted on G2.com.

The major dislike I have for Availity is that they are not resourceful for denied claims or any denials. In addition, their customer service does not offer premier service to their users in times of conflict with the software. Availity could improve their customer support tools for users and create a tool for managing denials to increase their customer base. Review collected by and hosted on G2.com.