--- title: Availity Reviews meta_title: 'Availity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 42 reviews by the users' company size, role or industry to find out how Availity works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 42 scale: '5' date_modified: '2026-11-11' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations ---

Availity Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

User Insights

Average based on 42 real user reviews.

Implementation Time

3 months

Availity Reviews (42)

Reviews

Availity Reviews (42)

4.0
42 reviews

What do users say?

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Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
Originally submitted 11/13/2021
"Best Portal for Verification of insurance"
5/5
What do you like best about Availity?

If you are using Availity for your providers, you have less chances to get denials of payments. Check patients' benefits from insurance before checkout. The biggest insurance plans in the US are integrated with Availity, making it easy to check claim status, payment details, and pre-operate approval from private insurance. It's easy to file an appeal or reconsideration for every kind of healthcare claim. Review collected by and hosted on G2.com.

What do you dislike about Availity?

Sometimes you face issues getting access. Using it for the last eight years, the best thing to do is add more insurance plans, especially state-funded insurance plans. Review collected by and hosted on G2.com.

Christina M.
CM
Christina M.
Administrative Assistant
Mid-Market (51-1000 emp.)
Originally submitted 4/20/2026
"Easy Insurance Benefits Lookup with Helpful Tutorials"
4/5
What do you like best about Availity?

It makes looking up insurance benefits easy. It saves client information for quick reference. Able to check claims, authorization, reviews, eligibility. Easy to add employees to account. Great tutorials. Review collected by and hosted on G2.com.

What do you dislike about Availity?

Looking up authorizations and claims can be confusing since come insurance companies have different portals. It would be better if there was one integrated dashboard for all authorizations and reviews. Review collected by and hosted on G2.com.

RL
Rindy L.
Director of Operations
Small-Business (50 or fewer emp.)
"Entire Platform Needs Work"
0/5
What do you like best about Availity?

Payer spaces - you do not need separate passwords. Review collected by and hosted on G2.com.

What do you dislike about Availity?

PDM - There are too many glitches to list. Review collected by and hosted on G2.com.

AB
Angela B.
Business Manager
Small-Business (50 or fewer emp.)
Originally submitted 10/5/2022
"Works well for Insurance verifications and claims"
3.5/5
What do you like best about Availity?

Allows insurance verifications and payments and claims processing Review collected by and hosted on G2.com.

What do you dislike about Availity?

Like other claims and insurance processing suites - there is no one "go-to" to determine if a patient is active and process all insurance verifications. This site is a go-to for specific insurance lines others do not work with. However, limitations are found on all. Review collected by and hosted on G2.com.

DP
Dawn P.
Team Lead/Billing Specialist
Small-Business (50 or fewer emp.)
"Easily accessible with many plans"
4/5
What do you like best about Availity?

The ability to receive claim status and eligibility from multiple payers and providers in one space, with one login. The option to also update provider data and set up EFT payments for some payers is also convenient. Review collected by and hosted on G2.com.

What do you dislike about Availity?

Sometimes there are issues with ERA's posting in Availity with some payers. Usually this is fixed quickly though within a few days. Some payers functionality in payer spaces could be more accessible as well. Review collected by and hosted on G2.com.

Allyson D.
AD
Allyson D.
Mid-Market (51-1000 emp.)
"Availity Review"
5/5
What do you like best about Availity?

Availity is extremely easy to use and has all insurance information displayed in an easy manner. Review collected by and hosted on G2.com.

What do you dislike about Availity?

It can occasionally be difficult to find the insurance policy holder. Review collected by and hosted on G2.com.

Kevin S.
KS
Kevin S.
B
Small-Business (50 or fewer emp.)
"Used for years"
4.5/5
What do you like best about Availity?

With Availity, I can see if our claims are being sent to their proper insurance, but it also gives me the errors I need to correct if there are any issues. Also, the customer service is excellent, and I can check eligibility for many different insurances. Review collected by and hosted on G2.com.

What do you dislike about Availity?

It was free for a long time for what we were using it for, but it is still a fair price and much cheaper than other clearing houses since we only use it for a handful of claims. Review collected by and hosted on G2.com.

Amber B.
AB
Amber B.
Lead Billing
Small-Business (50 or fewer emp.)
"Availity Performance"
4/5
What do you like best about Availity?

I like the option to view patient eligibility information and claim information. Review collected by and hosted on G2.com.

What do you dislike about Availity?

I do not like the inability to view detailed benefit information. I do not like the lack of claim information available for our patients. I do not like how we apply for multiple insurances to be added, yet they aren't. I want more insurances available on Availity, so I do not have to use so many portals. Review collected by and hosted on G2.com.

Christian C.
CC
Christian C.
Office Manager
Small-Business (50 or fewer emp.)
"Availity makes my job easier!"
5/5
What do you like best about Availity?

I like that I am able to verify patients' dental benefits quickly. I also like the amount of detailed information I am able to obtain! Review collected by and hosted on G2.com.

What do you dislike about Availity?

There is not really anything that comes to mind that I do not like. Review collected by and hosted on G2.com.

Jennifer J.
JJ
Jennifer J.
Business Office Manager
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Helpful"
4/5
What do you like best about Availity?

Being able to verify eligibility for so many insurance companies. Like being able to update information in one place Review collected by and hosted on G2.com.

What do you dislike about Availity?

Not being able to verify eligibility without a member id, can be frustrating. Review collected by and hosted on G2.com.

Questions about Availity? Ask real users or explore answers from the community

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GU
Guest User
•
Last activity over 3 years ago

Is availity free for providers?

0 Upvotes
1
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GU
Guest User

What is Availity used for?

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0
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Pricing

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Availity Features
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