--- title: Essentials Reviews meta_title: 'Essentials Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 42 reviews by the users' company size, role or industry to find out how Essentials works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 42 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Essentials Reviews **Vendor:** Availity **Category:** [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 42 ## About Essentials From the first phone call with a new patient through final claim reconciliation and payment, you need a simpler way to collect, submit, and track the administrative, clinical, and financial data that make healthcare possible. Availity Essentials is the place to connect with your payers—at no cost to providers. Availity works with hundreds of payers nationwide to give providers a one-stop-portal where they can check eligibility, submit claims, collect patient payments and track ERAs, and even sign up for EFT. Your Essentials account gets you access to all this and more, with one password. You can also update your provider profiles, manage quality-of-care paperwork, and get detailed reporting about your office’s standard HIPAA and other payer transactions. ## Essentials Reviews ### 1. Entire Platform Needs Work **Rating:** 0.0/5.0 stars **Reviewed by:** Rindy L. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Essentials?** Payer spaces - you do not need separate passwords. **What do you dislike about Essentials?** PDM - There are too many glitches to list. **What problems is Essentials solving and how is that benefiting you?** We're able to access payers in multiple states all in one place with payer spaces with one password. ### 2. Not a great experience **Rating:** 1.0/5.0 stars **Reviewed by:** Nicole N. | Billing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Essentials?** I utilize Availity to check claim status and benefits for our Physical Therapy benefits. I am able to see a patients eligibility and a portion of their benefits. I like that Availity is a one stop shop for several insurance plans to get insurance benefits and claims details. Adding and removing providers is a simple task within Availity. It is also fairly simple to add or remove administrative staff and give them permission for only what they need permission for. When I am able to pull claims data it is informative and easy to read. **What do you dislike about Essentials?** Availity has a place where you can send an online inquiry about claims. I have not had great success with this - no one gets back to me. This would be a great feature if in fact you would hear back from someone. I haven't found Availity to be extremely user friendly nor has my staff. To obtain benefit information you have to input a lot of information - more than what I typically have to input on any other site. I would love to just input a name and ID # to get information. My office also needs more benefit detail than what Availity provides as we are a specialty. **Recommendations to others considering Essentials:** Availity has a lot more to offer than the surface that I've barely scratched. **What problems is Essentials solving and how is that benefiting you?** The business problem we have been able to solve is to save our administrative staff time on the phone. Decreasing phone time for our billers and front desk staff is huge and financially beneficial for our company. ## Essentials Discussions - [Is availity free for providers?](https://www.g2.com/discussions/is-availity-free-for-providers) - 1 comment - [How much does it cost to use availity?](https://www.g2.com/discussions/how-much-does-it-cost-to-use-availity) - 1 comment - [What insurances use availity?](https://www.g2.com/discussions/what-insurances-use-availity) - 2 comments - [What is availity used for?](https://www.g2.com/discussions/what-is-availity-used-for) - 1 comment - [View Essentials pricing details and edition comparison](https://www.g2.com/products/essentials/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+16%3A14%3A46+-0500&secure%5Bsession_id%5D=6ce6424f-0dd8-474d-b5c1-0d39154ff460&secure%5Btoken%5D=f44608414976d8de23f3df32ee3c12047ee14bf2ba4ed005dc2f2bd5ee3cb380&format=llm_user) ## Essentials Features **Workflow Automation** - Contract Management - Health Care Credentialing - Workflow Management - Health Care Credentialing - Database Management - Health Care Credentialing - User Authorization - Health Care Credentialing - Enrollments/Onboarding - Training Management - Document Management - Forms Management - Committee Management - Application Management - Expiration Management - Compliance Management - Appointment Management - Credential Management - Task Management **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) - ICD-10 Compliance - Sarbanes-Oxley Compliance - Invoice Management - Workflow Management - Financial Management - Denial Management - Cash Flow Management - User Management - Claims Management **Efficiency ** - Claims Data Automation - Healthcare Claims Management - Electronic Submissions - Healthcare Claims Management - Clearinghouse Integration - Healthcare Claims Management - Claims Process Workflow - Healthcare Claims Management **Network Management** - Credentialing - Claims Management - Notifications - Inter-Systems Communication **Compliance** - Facility Management - Health Care Credentialing - Facility Compliance Management - Health Care Credentialing - Industry Compliance Management - Health Care Credentialing - Workflow Management **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) - Medical Billing - Recurring/Subscription Billing - Reimbursement Management - Insurance Eligibility Verification - EHR/EMR Integration **Accuracy** - Claims Resubmission - Healthcare Claims Management - Patient Data Security - Healthcare Claims Management - Claims Scrubbing - Healthcare Claims Management **Data Management** - Insights - Data Reconciliation - Master Data Management - System of Record **Additional Functionality** - Claims Tracking - Task Scheduling - Revenue Recognition - Audit Trail - Customizable Reports - Remittance Advice - Reporting/Analytics - Accounts Receivable - AI Copilot - For Healthcare - Payment Collection - Dashboard Creation - Transaction History - Data Verification - Document Storage - API - Forecasting - Claims Scrubbing - Revenue Management - Payment Processing - Generative AI - Monitoring - Customer History - Credit Card Processing - Search/Filter - Electronic Payments - Charting - Patient Portal - HIPAA Compliant - Pre-Registration - Patient Intake - Customer Database - Batch Processing - Reminders - Patient Scheduling **Verification** - Provider Database Collection - Health Care Credentialing - Privileging - Health Care Credentialing - Commitee Review - Health Care Credentialing **Document Management** - Credentialing e-Documentation - Health Care Credentialing - Document Database - Health Care Credentialing - Information Audit - Health Care Credentialing **Additional Functionality** - HIPAA Compliant - Ad hoc Reporting - Reminders - Activity Tracking - License Verification - API - Monitoring - Web Forms - Alerts/Notifications - Data Import/Export - AI Copilot - Privileging - Self Service Portal - Secure Data Storage - Third-Party Integrations - Progress Tracking - Generative AI - Data Verification - Reporting & Statistics - Email Reminders - Online Applications ## Top Essentials Alternatives - [TriZetto QNXT](https://www.g2.com/products/trizetto-qnxt/reviews) - 4.3/5.0 (11 reviews) - [Waystar](https://www.g2.com/products/waystar/reviews) - 4.4/5.0 (116 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews)