AudioEye Reviews & Product Details

What I appreciate about AudioEye is that it goes beyond being just a website tool. It offers access to a team of human experts who can review your site and make necessary modifications to address accessibility issues. The platform is also very straightforward to implement and use, and the customer support is outstanding. Review collected by and hosted on G2.com.

One major drawback is that there is no way to mark issues caused by third-party external plugins as 'can't fix.' This means you can't remove them from the report or even hide them, so they continue to appear and are repeatedly flagged for fixes that simply aren't possible. Review collected by and hosted on G2.com.

I like how simple it is to add a script with AudioEye, and it just starts working. I appreciate that they review our site and configure the tool to automatically fix accessibility issues. The reports are clear, providing not only what's broken but also solutions to fix it. I find the detailed reports, which include URLs and explanations of issues, along with instructions on how to solve them, very beneficial. It's also great that we receive scores for multiple websites. I also enjoyed the ease of setup after the first website and appreciated being able to test the product in non-production before going live. Review collected by and hosted on G2.com.

We utilize other accessibility tools to review our site for issues. Our development team will remediate the issue, but then at times we have to work with AudioEye to either have them adjust the script or remove the code they were fixing the issue with. It would be nice if it could be self-service in a way that we could adjust what's happening, but I'm sure not every customer is as technical as we are. Review collected by and hosted on G2.com.

I like the downloadable excel sheet that I can send to my dev team to work on the necessary changes. Review collected by and hosted on G2.com.

I would prefer if some of the easier things were automatically adjusted by AudioEye directly. Review collected by and hosted on G2.com.

I really like the very helpful account manager and the engineering teams at AudioEye. It's easy to request assistance from them through the ticketing system. I also appreciate having a dashboard that's available with lots of information. It's great that AudioEye manages accessibility for our website, especially since we don't have a large team to do it ourselves. If there's any action needed on our end, they promptly notify us and provide help whenever possible. Review collected by and hosted on G2.com.

Nothing comes to mind. Review collected by and hosted on G2.com.

I like that AudioEye is just a plugin and it's easy to install. I appreciate the good customer support and the tool's feature that allows people who need assistance to be better able to navigate sites. The little icon at the bottom corner is really helpful. I also like the reporting that it provides, which helps us stay compliant. Review collected by and hosted on G2.com.

I haven't run into any issues but feel confident that customer support will help us resolve any issues that we run into. Review collected by and hosted on G2.com.

It is keeping our website in compliance before any big issues arises. Review collected by and hosted on G2.com.

Having a tool that can remediate the websites automatically would be a great help. Full automation of website fixes would be a plus. Review collected by and hosted on G2.com.

Audioeye makes it so easy for disabled users to access my website. I also like that it proactively and automically fixes ADA issues in the background. It's also easy and quick to install on my website! Review collected by and hosted on G2.com.

There is nothing that I dislike about the Audioeye tool. Review collected by and hosted on G2.com.

It simplifies accessibility without disrupting development. Automated fixes catch most common issues, and the managed services team is responsive and helpful for more complex WCAG problems. Review collected by and hosted on G2.com.

It’s not completely hands-off—some issues still need manual fixes. The dashboard can also feel a bit overwhelming at first for non-accessibility experts. Review collected by and hosted on G2.com.

What I appreciate most about Audioeye is the ability to view a suggested list of ways to fix the code. This feature makes it much easier to identify and address issues efficiently. Review collected by and hosted on G2.com.

Overall, I genuinely like Audioeye. There isn't anything specific I dislike about it. Review collected by and hosted on G2.com.

I like how they give us direct information on what to fix. Our Account Manager has been extremely helpful whenever we run into any issues and has gone above and beyond to meet with us and ensure we have everything we need. They are also good at escalations when needed. Review collected by and hosted on G2.com.

The AI scanner and manual audits sometimes can be hard to nail down exactly what the issue is or what needs to be changed. That might be based on the way we are configured but it could be better for our specific use case. Review collected by and hosted on G2.com.