AudioEye Reviews & Product Details

What I appreciate about AudioEye is that it goes beyond being just a website tool. It offers access to a team of human experts who can review your site and make necessary modifications to address accessibility issues. The platform is also very straightforward to implement and use, and the customer support is outstanding. Review collected by and hosted on G2.com.

One major drawback is that there is no way to mark issues caused by third-party external plugins as 'can't fix.' This means you can't remove them from the report or even hide them, so they continue to appear and are repeatedly flagged for fixes that simply aren't possible. Review collected by and hosted on G2.com.

I like how simple it is to add a script with AudioEye, and it just starts working. I appreciate that they review our site and configure the tool to automatically fix accessibility issues. The reports are clear, providing not only what's broken but also solutions to fix it. I find the detailed reports, which include URLs and explanations of issues, along with instructions on how to solve them, very beneficial. It's also great that we receive scores for multiple websites. I also enjoyed the ease of setup after the first website and appreciated being able to test the product in non-production before going live. Review collected by and hosted on G2.com.

We utilize other accessibility tools to review our site for issues. Our development team will remediate the issue, but then at times we have to work with AudioEye to either have them adjust the script or remove the code they were fixing the issue with. It would be nice if it could be self-service in a way that we could adjust what's happening, but I'm sure not every customer is as technical as we are. Review collected by and hosted on G2.com.

I like that AudioEye is pretty easy to set it and forget it, with a lot of automated fixes that help address 90-95% of issues on our websites. It's really beneficial for our team as it automatically adds accessibility tags, saving us significant development time. The initial setup was really easy too, just copying the code into the header and footer of our workflow. Review collected by and hosted on G2.com.

I think because it's easy to set it and forget it, a lot of time, it's a little bit more challenging to make sure that we're using it to its full potential. I think maybe having more consistent smaller areas for improvement throughout the year versus one big report that seems daunting that we have to address. Review collected by and hosted on G2.com.

The on-site toolbox contains a wide range of options that support the accessibility of our site. Also, the automated and manual reporting is a valuable addition to the service, it gives us clear insights on what we should fix on our website. Review collected by and hosted on G2.com.

The backoffice overview of findings is a pretty straight forward table, though it could be enhanced maybe with some features for less experienced users, maybe add coloring and simple features like "what you should fix first" or "least risky a11y errors". Review collected by and hosted on G2.com.

Unfortunately, I have nothing positive to share about Audio Eye. Review collected by and hosted on G2.com.

We booked a Sales Demo on their Website. Their rep showed up 10 minutes late which gave us plenty of time to chat with the AI Chatbot on their Website which would never send us to a human representative. The Sales Rep wasn't even interested in working with us and didn't even do a demo making it a complete waste of time and this is coming from an agency with hundreds of clients potentially looking to use their services. Review collected by and hosted on G2.com.

I like the downloadable excel sheet that I can send to my dev team to work on the necessary changes. Review collected by and hosted on G2.com.

I would prefer if some of the easier things were automatically adjusted by AudioEye directly. Review collected by and hosted on G2.com.

I really like the very helpful account manager and the engineering teams at AudioEye. It's easy to request assistance from them through the ticketing system. I also appreciate having a dashboard that's available with lots of information. It's great that AudioEye manages accessibility for our website, especially since we don't have a large team to do it ourselves. If there's any action needed on our end, they promptly notify us and provide help whenever possible. Review collected by and hosted on G2.com.

Nothing comes to mind. Review collected by and hosted on G2.com.

I like that AudioEye is just a plugin and it's easy to install. I appreciate the good customer support and the tool's feature that allows people who need assistance to be better able to navigate sites. The little icon at the bottom corner is really helpful. I also like the reporting that it provides, which helps us stay compliant. Review collected by and hosted on G2.com.

I haven't run into any issues but feel confident that customer support will help us resolve any issues that we run into. Review collected by and hosted on G2.com.

It is keeping our website in compliance before any big issues arises. Review collected by and hosted on G2.com.

Having a tool that can remediate the websites automatically would be a great help. Full automation of website fixes would be a plus. Review collected by and hosted on G2.com.

Audioeye makes it so easy for disabled users to access my website. I also like that it proactively and automically fixes ADA issues in the background. It's also easy and quick to install on my website! Review collected by and hosted on G2.com.

There is nothing that I dislike about the Audioeye tool. Review collected by and hosted on G2.com.