Aha's most effective strength lies in its capability to simplify the whole product management lifecycle. From idea creation to roadmap planning as well as release management, Aha provides a complete collection of tools that effortlessly integrate into a cohesive workflow. The platform's user-friendly program makes sure that teams can easily adopt and get around through its attributes, which makes it available to both experienced product managers and those new to the industry. Review collected by and hosted on G2.com.

Although Aha provides an intensive number of features, there are some parts in which it could be improved. One aspect which could benefit from improvement is the learning curve for first-time end users. Aha's comprehensive feature set may at first overwhelm users who're new to product management applications. Review collected by and hosted on G2.com.

I love the configurability of the product. Anyone can configure the various objects, UI screens and every thing else to their own specific use case. This is what made Aha my default option after trying various tools out there. I brought Aha to 3 companies so far along with me and I am excited to see where the product would go from here on. Review collected by and hosted on G2.com.

Top of my mind is Salesforce integration to tie epics to opportunities. We don't use ideas and to use SF integration, we are forced to use ideas Review collected by and hosted on G2.com.

There is a large amount of customization to meet your business needs while adding enough structure to provide guidance. Compared to roadmapping in Azure Devops (which can be tricky to handle and understand for leadership), it checks most of the boxes you'll need for a reliable roadmapping tool. It also provides a flexible framework for integrating with other tools so our developers can continue to update work items from Azure Devops and leadership gets live updates to their roadmaps. Review collected by and hosted on G2.com.

These may be some deal breakers for some businesses and is standard functionality for competing solutions:

- Mass edits can be tricky, as you cannot edit across work item types. For example, one bulk edit cannot impact releases, epics, features and user stories. Instead, you have to make multiple bulk edits to accomplish your goals.

- Mandatory fields when creating work items are not truly 'mandatory.' After work item creation, you can just jump into the work item and immediately delete the value from a field that was required upon creation. Review collected by and hosted on G2.com.

Aha! lets us track, plan, and organize our product development, as you'd expect. I could write a book about my experience using Ideas portals, setting up integrations and moving our planning over to Aha! But what I want to describe is the excellent support process and the wonderful people who've helped me over the years. To start, I couldn't believe there was a submit to an expert option in Aha! and I couldn't believe it would work.

It's so fabulous to get the quick responses, every single time. On top of that, there's really a team at Aha! If one person can't answer they bring in someone who can, or they figure out really quickly that there's a bug and send it to their dev team to resolve.

How much of a difference does this make? It's revolutionary. The Aha! support team are really part of my team. For other products, M*coughS*cough, feedback disappears and if you do happen to have a bug, you never know if or when it's resolved.

So to summarize, Aha!'s support model is outstanding, fantastic, and makes working with Aha! a breeze. Review collected by and hosted on G2.com.

Again, going on the support side, nothing really. On the product side, it's that there's so much possible with Ideas Portals and planning options, the learning curve is crushing. It's also easy to forget what you've done if you use it like I do, which is to set up new functionality for a few days or a week, train my team, and then leave it for months before making changes. Review collected by and hosted on G2.com.

Technical Support is really fast and helpful. I have never experienced any pressure in terms of "marketing" promotion of upgrade or anything like this. Only pure help. Review collected by and hosted on G2.com.

There is still a room for improvement. For example, batch linking/unlinking ideas, conditional fields, drilling in diagramms. Review collected by and hosted on G2.com.

Aha! is undoubtedly an outstanding product management software program that performs exceptionally well in its extensive set of features and its ability to streamline the whole product lifecycle. Among the standout attributes is its strong strategy and road mapping abilities. Aha! enables users to outline their product vision, set proper objectives, and create visual roadmaps which align with their company goals. This permits clear conversation and alignment throughout teams, making certain everybody is working perfectly toward a common objective. Review collected by and hosted on G2.com.

Although Aha! provides a variety of attributes, it may initially feel mind-boggling because of its extensive features. New individuals may need some time to check out and fully understand the breadth of features the software program offers. Review collected by and hosted on G2.com.

Many customizable options with existing features and setups make a lot of sense for product teams. Great and timely customer support. Review collected by and hosted on G2.com.

Sometimes things can get too complex or unclear with all the features available. Some pricing options (like the different tiers of ideas portal) can be a bit confusing - why some are not included in the roadmap package and are we really missing out on something useful or not? Review collected by and hosted on G2.com.

Aha! has proven to be a very robust tool that is well-designed with tons of functionality. Every part of Aha (Ideas for example) works seamlessly with the central Roadmaps platform, allowing a clean flow from concept to design to development and delivery.

Reports are available from within the platform for practically any view or information you can think of. This allows you to provide insights to your business, product teams, dev teams, and stakeholders, including controls to share as much or as little information as you want. Review collected by and hosted on G2.com.

While I love the functionality in Aha!, one of the challenges with getting started is that they are not necessarily intuitive to new users. So, expect to have a learning curve when beginning to implement Aha! into your workflow.

However, the folks at Aha! offer excellent training programs and a very robust knowledge base with articles, video tutorials, and the option for one-on-one assistance with customizing Aha! for your particular use case. Review collected by and hosted on G2.com.

The customer support is responsive and helpful to assist with any problems. I had issues syncing jira/aha and general queries about setting up different views which they help me resolve within hours Review collected by and hosted on G2.com.

Settings carry from one view to another which at times can be misleading and sometimes it hard to find the right view. Therer are some great views but trying not get overwhelmed by them all has been the trick. Review collected by and hosted on G2.com.

Aha provided a scalable way to provide multiple views of our roadmaps depending on the audience -- ranging from internal stakeholders to customers to the board of directors. Whenever we got stuck, Aha support provided an answer within 24 hours every time, and often offered to troubleshoot live over a video call. Review collected by and hosted on G2.com.

My primary concern is that the depth of functionality created a daunting onboarding process. Despite the eagerness of Aha customer success, it still took a long time for me to find bandwidth to learn about the tool and get comfortable with it -- before rolling out to the broader Product org. A smaller nit is that we're trying to replace PowerPoint with Aha Presentations, and the Aha functionality is limited in comparison to the Microsoft product. Review collected by and hosted on G2.com.