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Aha! Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the exceptional customer support provided by Aha!, making their transition and usage smoother and more effective. (39 mentions)
Users find Aha! to be easy to use, efficiently supporting workflow and enhancing visibility across product initiatives. (33 mentions)
Users praise Aha! for its robust features and exceptional support, enhancing efficiency and stakeholder engagement effortlessly. (28 mentions)
Users find Aha! to be extremely helpful, especially for linking roadmaps with strategy and prioritizing features effectively. (25 mentions)
Users value the enhanced visibility and integration of Aha!, streamlining workflows and improving project management significantly. (22 mentions)
Users value the intuitive team collaboration in Aha!, enhancing alignment and communication across projects and initiatives. (22 mentions)
Users find Aha! highly customizable and appreciate the excellent support and intuitive features for managing projects. (20 mentions)
Users find the learning curve steep, often feeling overwhelmed due to the platform's extensive features and terminology. (24 mentions)
Users face a steep learning curve with Aha!, needing time and support to navigate its numerous features effectively. (14 mentions)
Users find Aha! to have a complex usability due to its overwhelming features and challenging navigation at first. (13 mentions)
Users note a learning difficulty due to the complicated setup and overwhelming features of Aha! (13 mentions)
Users find the learning curve complex, requiring time and support to navigate Aha! effectively. (11 mentions)

Top Pros or Advantages of Aha!

1. Customer Support
Users highlight the exceptional customer support provided by Aha!, making their transition and usage smoother and more effective.
See 39 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A super smooth rollout, guided by exceptional staff and backed by a fantastic product"

What do you like about Aha!?

Everything you want to do as part of a Product Management organization is possible with Aha!. From managing your strategy and integrating with develop

Olga C.
OC

Olga C.

Enterprise (> 1000 emp.)

5.0/5

"Awesome tool for product and product ops"

What do you like about Aha!?

Very easy to set up, customize to your workflow and taxonomy, and integrate with other tools your organization already uses. Customer Support is Excel

2. Ease of Use
Users find Aha! to be easy to use, efficiently supporting workflow and enhancing visibility across product initiatives.
See 33 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Exceptional Product and Outstanding Support from Aha!"

What do you like about Aha!?

Aha! is the perfect combination of a powerful product and exceptional support. The platform is easy to use yet packed with features and workflows that

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Awesome service and support"

What do you like about Aha!?

The elevation that we can work at. Often it's easy to get lost in the weeds of Software development. Aha! enables us to elevate the conversation and d

3. Features
Users praise Aha! for its robust features and exceptional support, enhancing efficiency and stakeholder engagement effortlessly.
See 28 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A super smooth rollout, guided by exceptional staff and backed by a fantastic product"

What do you like about Aha!?

Everything you want to do as part of a Product Management organization is possible with Aha!. From managing your strategy and integrating with develop

Oliver P.
OP

Oliver P.

Enterprise (> 1000 emp.)

5.0/5

"Great product"

What do you like about Aha!?

We particularly like the Ideas Portal feature of Aha. This allows our users to log "ideas" which get reviewed each month and turned into "Features" if

4. Helpful
Users find Aha! to be extremely helpful, especially for linking roadmaps with strategy and prioritizing features effectively.
See 25 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A super smooth rollout, guided by exceptional staff and backed by a fantastic product"

What do you like about Aha!?

Everything you want to do as part of a Product Management organization is possible with Aha!. From managing your strategy and integrating with develop

Oliver P.
OP

Oliver P.

Enterprise (> 1000 emp.)

5.0/5

"Great product"

What do you like about Aha!?

We particularly like the Ideas Portal feature of Aha. This allows our users to log "ideas" which get reviewed each month and turned into "Features" if

5. Project Management
Users value the enhanced visibility and integration of Aha!, streamlining workflows and improving project management significantly.
See 22 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A super smooth rollout, guided by exceptional staff and backed by a fantastic product"

What do you like about Aha!?

Everything you want to do as part of a Product Management organization is possible with Aha!. From managing your strategy and integrating with develop

Oliver P.
OP

Oliver P.

Enterprise (> 1000 emp.)

5.0/5

"Great product"

What do you like about Aha!?

We particularly like the Ideas Portal feature of Aha. This allows our users to log "ideas" which get reviewed each month and turned into "Features" if

6. Team Collaboration
Users value the intuitive team collaboration in Aha!, enhancing alignment and communication across projects and initiatives.
See 22 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A super smooth rollout, guided by exceptional staff and backed by a fantastic product"

What do you like about Aha!?

Everything you want to do as part of a Product Management organization is possible with Aha!. From managing your strategy and integrating with develop

Oliver P.
OP

Oliver P.

Enterprise (> 1000 emp.)

5.0/5

"Great product"

What do you like about Aha!?

We particularly like the Ideas Portal feature of Aha. This allows our users to log "ideas" which get reviewed each month and turned into "Features" if

7. Useful
Users find Aha! highly customizable and appreciate the excellent support and intuitive features for managing projects.
See 20 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Exceptional Product and Outstanding Support from Aha!"

What do you like about Aha!?

Aha! is the perfect combination of a powerful product and exceptional support. The platform is easy to use yet packed with features and workflows that

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Awesome service and support"

What do you like about Aha!?

The elevation that we can work at. Often it's easy to get lost in the weeds of Software development. Aha! enables us to elevate the conversation and d

Top Cons or Disadvantages of Aha!

1. Learning Curve
Users find the learning curve steep, often feeling overwhelmed due to the platform's extensive features and terminology.
See 24 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Roadmap and work intake software"

What do you dislike about Aha!?

It is complicated and can be overwhelming. The support team and the many training topics help overcome this.

Gregor J.
GJ

Gregor J.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful, Versatile Tool with Stellar Support—Steep Learning Curve but Worth the Effort"

What do you dislike about Aha!?

The software can feel overwhelming at first. There are so many features that it takes time to get familiar with everything. In the menu navigation, I

2. Steep Learning Curve
Users face a steep learning curve with Aha!, needing time and support to navigate its numerous features effectively.
See 14 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Roadmap and work intake software"

What do you dislike about Aha!?

It is complicated and can be overwhelming. The support team and the many training topics help overcome this.

Gregor J.
GJ

Gregor J.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful, Versatile Tool with Stellar Support—Steep Learning Curve but Worth the Effort"

What do you dislike about Aha!?

The software can feel overwhelming at first. There are so many features that it takes time to get familiar with everything. In the menu navigation, I

3. Complex Usability
Users find Aha! to have a complex usability due to its overwhelming features and challenging navigation at first.
See 13 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Roadmap and work intake software"

What do you dislike about Aha!?

It is complicated and can be overwhelming. The support team and the many training topics help overcome this.

Gregor J.
GJ

Gregor J.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful, Versatile Tool with Stellar Support—Steep Learning Curve but Worth the Effort"

What do you dislike about Aha!?

The software can feel overwhelming at first. There are so many features that it takes time to get familiar with everything. In the menu navigation, I

4. Learning Difficulty
Users note a learning difficulty due to the complicated setup and overwhelming features of Aha!
See 13 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Roadmap and work intake software"

What do you dislike about Aha!?

It is complicated and can be overwhelming. The support team and the many training topics help overcome this.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Powerful, customizable, and backed by incredible customer support."

What do you dislike about Aha!?

We're very happy with our use of the tool. It is incredibly powerful, but it takes some getting used to. With so many features and customization optio

5. Complexity
Users find the learning curve complex, requiring time and support to navigate Aha! effectively.
See 11 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Roadmap and work intake software"

What do you dislike about Aha!?

It is complicated and can be overwhelming. The support team and the many training topics help overcome this.

Gregor J.
GJ

Gregor J.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful, Versatile Tool with Stellar Support—Steep Learning Curve but Worth the Effort"

What do you dislike about Aha!?

The software can feel overwhelming at first. There are so many features that it takes time to get familiar with everything. In the menu navigation, I

Aha! Reviews (349)

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Reviews

Aha! Reviews (349)

View 4 Video Reviews
4.4
349 reviews
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Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Aha! is an excellent product management tool that enables us to prioritize our roadmap effectively."
What do you like best about Aha!?

Aha!'s integration to Salesforce helps us identify which customers are requesting specific features or enhancements and their associated value to our business. This allows us to effectively prioritize our roadmap to deliver capabilities that are addressing customer needs. Aha! portals helps the product management maintain a two-way communication channel with our field teams so they know what stage of development a feature is in and whether it is on the roadmap. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

The user interface could be more polished and improved. Otherwise, there are no major dislikes I have about Aha! Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
UA
Mid-Market (51-1000 emp.)
"Great support makes confident users!"
What do you like best about Aha!?

I like the data schema, which produces a coherent database across multiple linked data.

Support is always there to back you up when some procedure is unclear. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

Some (simple) procedures are not intuitive and they cause some unexpected learning curve.

Not FedRAMP certified. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Enterprise (> 1000 emp.)
"From overwhelming to essential!"
What do you like best about Aha!?

What I like best about Aha! is how it streamlines and elevates portfolio management by providing a centralized, visual roadmap that aligns projects and initiatives with strategic goals. Aha allows us to capture feedback and ideas across the organization, which can help in prioritizing projects based on value Review collected by and hosted on G2.com.

What do you dislike about Aha!?

It can feel a bit overwhelming with so many features and options available right away. It takes some time to understand how everything connects. However, once you get the hang of it, Aha becomes incredibly helpful in visualizing project, portfolios, aligning goals, and managing resources efficiently. Review collected by and hosted on G2.com.

Arsalan K.
AK
Senior Techinical Product Manager
Small-Business (50 or fewer emp.)
"Quick, Collaborative, and Helpful"
What do you like best about Aha!?

I've been working with the AHA team to aquire the a SW licence for our product management group. They have been very helpful and responsive throughout the whole process. They have listened and understood our needs as a company and gone out of their way to accomodate, which is greatly appreciated. I have had the pleasure of communicating with them over call and not just emails, which has given a personal touch to the experience. We have already trialed AHA for our group and the features available from a product roadmapping perspective was the best from all the SW tools we considered. It was simple and easy to use and is also scalable.

Looking forward to continued use of AHA within our group. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

We did not have any negative experience of note. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"Excellent support"
What do you like best about Aha!?

Out of all the product management SaaS tools I have used, Aha! provides the most responsive and most helpful technical support. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

I have not encountered any show stoppers. Review collected by and hosted on G2.com.

Marc C.
MC
Enterprise (> 1000 emp.)
"Jet Fuel for Product Roadmaps"
What do you like best about Aha!?

The functionality is comprehensive, configurable, and personalizable. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

There's a bit of a learning curve, but the Help is comprehensive. Review collected by and hosted on G2.com.

Vitor L.
VL
Head of Technical Product Management
Mid-Market (51-1000 emp.)
"Great product, great support"
What do you like best about Aha!?

Aha! is our strategy, roadmap and planning tool. We use it for filtering ideas, and communicate to customers and stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

The hierarchy system is nice but sometimes gets in the way.

User management could be improved to allow contributors at a more granular level e.g. allow contributions to the Feature board, but not to the Strategy. Review collected by and hosted on G2.com.

Raghuraman R.
RR
Director of Product Management
Mid-Market (51-1000 emp.)
"Great Platform for product roamdmapping"
What do you like best about Aha!?

Apply product management best practices becomes easy and simple by using Aha.Enagement from the Aha representative and helping us to navigate the problems is really a big plus. The customer support is really great. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

Though the Aha is great tool and provides flexibility, requires configuration to make it strict. Review collected by and hosted on G2.com.

Paulo C.
PC
VP of Product
Mid-Market (51-1000 emp.)
"The best product management tool, period"
What do you like best about Aha!?

You can tell its been built and guided by product people. It's the only tool that flexibility and guided structure for good product management is part of its core, and as someone who has tried and tested multiple platforms, this is the only one that really suits a lean product development team. Review collected by and hosted on G2.com.

What do you dislike about Aha!?

Price. It is not the cheapest option out there, particularly since having been out and back in, the feature set available has been reduced for the same price tiers. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Awesome service and support"
What do you like best about Aha!?

The elevation that we can work at. Often it's easy to get lost in the weeds of Software development. Aha! enables us to elevate the conversation and define a strategic approach to our software development. Another element of that is keeping the Ideas one level higher and outside of the day-to-day engineering cycles but with clear visibility for everyone involved. The Support at Aha! is amazingly responsive Review collected by and hosted on G2.com.

What do you dislike about Aha!?

Integrations with other tools, the Aha! <-> Salesforce integration could be improved to allow for Features to be tagged to opps, etc...the Ideas integration is ok but this would bring the usability and integration to a new level if improved. Review collected by and hosted on G2.com.

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