--- title: Aha! Reviews meta\_title: 'Aha! Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 365 reviews by the users' company size, role or industry to find out how Aha! works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 365 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### Aha! Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **exceptional customer support** of Aha! during implementation and trial phases, greatly enhancing their experience. [(26 mentions)](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1789969&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Aha!, enjoying its intuitive design and seamless integration for project management. [(22 mentions)](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1790035&qs=pros-and-cons#reviews) Users appreciate the **clear presentation of features and intuitive management** , enhancing their product development process seamlessly. [(18 mentions)](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1790094&qs=pros-and-cons#reviews) Users value the **excellent integrations** with Azure DevOps, enhancing their workflow and overall productivity with Aha! [(17 mentions)](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1789629&qs=pros-and-cons#reviews) Users value the **customization options** in Aha!, allowing seamless integration and adaptation to specific workflows and needs. [(16 mentions)](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1790228&qs=pros-and-cons#reviews) Users face a **steep learning curve** with Aha!, as finding settings can be time-consuming and unintuitive. [(13 mentions)](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1788489&qs=pros-and-cons#reviews) Users find Aha! offers **limited features** that are often overshadowed by more specialized tools like Asana and Miro. [(9 mentions)](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1788698&qs=pros-and-cons#reviews) Users find Aha! lacking in **key features** , which hampers collaboration and necessitates reliance on other tools. [(9 mentions)](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1788847&qs=pros-and-cons#reviews) Users face **difficult navigation** issues with Aha!, struggling to locate settings and understand different workspaces. [(8 mentions)](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1790155&qs=pros-and-cons#reviews) Users find the **learning difficulty** to navigate Aha! challenging, requiring time to become familiar with its features. [(8 mentions)](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1790695&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Aha! ##### 1. Customer Support Users value the **exceptional customer support** of Aha! during implementation and trial phases, greatly enhancing their experience. [ See 26 mentions ](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1789969&qs=pros-and-cons#reviews) See Related User Reviews ![Guilherme K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guilherme K.") GK Guilherme K. 5.0/5 "Intuitive and Integrated Tool with Stellar Support" What do you like about Aha!? I use Aha! Enterprise + Ideas as a product manager, and I love that it allows me to have clarity on the product roadmap and easily communicate it to s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Highly Customizable, Amazing Support—Aha! Replaced Our Excel Gantt" What do you like about Aha!? Aha! is highly customizable and has been an amazing tool to replace our previously generated excel Gantt. Their customer service goes above and beyond ##### 2. Ease of Use Users appreciate the **ease of use** of Aha!, enjoying its intuitive design and seamless integration for project management. [ See 22 mentions ](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1790035&qs=pros-and-cons#reviews) See Related User Reviews ![Guilherme K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guilherme K.") GK Guilherme K. 5.0/5 "Intuitive and Integrated Tool with Stellar Support" What do you like about Aha!? I use Aha! Enterprise + Ideas as a product manager, and I love that it allows me to have clarity on the product roadmap and easily communicate it to s ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Centralized, Easy-to-Track Prodcuts Idea Portal Management" What do you like about Aha!? All ideas and product enhancement requests need to be submitted through this system as a centralized place that’s easy to track and manage. In additio ##### 3. Features Users appreciate the **clear presentation of features and intuitive management** , enhancing their product development process seamlessly. [ See 18 mentions ](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1790094&qs=pros-and-cons#reviews) See Related User Reviews NR Nicola R. Small-Business (50 or fewer emp.) 5.0/5 "Extremely Powerful, Customizable, and API-Rich" What do you like about Aha!? Aha is exteremely powerful and customizable. In case the enterprise license is used, the customization possibilities and advanced features are awesome ![Gordon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gordon C.") GC Gordon C. Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally Clear and Intuitive Product Management Tool for entire SDLC" What do you like about Aha!? The concepts are presented very clearly, with no ambiguity about what each element represents—a feature is distinctly a feature, a requirement is unmi ##### 4. Integrations Users value the **excellent integrations** with Azure DevOps, enhancing their workflow and overall productivity with Aha! [ See 17 mentions ](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1789629&qs=pros-and-cons#reviews) See Related User Reviews ![Guilherme K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guilherme K.") GK Guilherme K. 5.0/5 "Intuitive and Integrated Tool with Stellar Support" What do you like about Aha!? I use Aha! Enterprise + Ideas as a product manager, and I love that it allows me to have clarity on the product roadmap and easily communicate it to s NR Nicola R. Small-Business (50 or fewer emp.) 5.0/5 "Extremely Powerful, Customizable, and API-Rich" What do you like about Aha!? Aha is exteremely powerful and customizable. In case the enterprise license is used, the customization possibilities and advanced features are awesome ##### 5. Customization Users value the **customization options** in Aha!, allowing seamless integration and adaptation to specific workflows and needs. [ See 16 mentions ](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1790228&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Highly Customizable, Amazing Support—Aha! Replaced Our Excel Gantt" What do you like about Aha!? Aha! is highly customizable and has been an amazing tool to replace our previously generated excel Gantt. Their customer service goes above and beyond NR Nicola R. Small-Business (50 or fewer emp.) 5.0/5 "Extremely Powerful, Customizable, and API-Rich" What do you like about Aha!? Aha is exteremely powerful and customizable. In case the enterprise license is used, the customization possibilities and advanced features are awesome ### 5 Cons or Disadvantages of Aha! ##### 1. Learning Curve Users face a **steep learning curve** with Aha!, as finding settings can be time-consuming and unintuitive. [ See 13 mentions ](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1788489&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Highly Customizable, Amazing Support—Aha! Replaced Our Excel Gantt" What do you dislike about Aha!? Some areas in the Gantt are less intuitive than expected. Example - you cannot easily expand/collapse all schedules on the Gantt, instead you must cre JC Josipa C. Mid-Market (51-1000 emp.) 4.5/5 "Flexible and Feature-Rich Roadmapping" What do you dislike about Aha!? Some additional flexibility in how releases link to initiatives - though this might be possible, I'm a new user and still learning. The workspace setu ##### 2. Limited Features Users find Aha! offers **limited features** that are often overshadowed by more specialized tools like Asana and Miro. [ See 9 mentions ](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1788698&qs=pros-and-cons#reviews) See Related User Reviews NR Nicola R. Small-Business (50 or fewer emp.) 5.0/5 "Extremely Powerful, Customizable, and API-Rich" What do you dislike about Aha!? The planning part is lacking some possibilities to tailor the functionality to the very bit and pieces of a complex planning OO Oscar O. 4.0/5 "Highly Customizable and Efficient with Some Automation Drawbacks" What do you dislike about Aha!? Well, the fact that some custom field types, like notes, cannot be used in automation is a drawback. Basically, what I mentioned about the notes is th ##### 3. Missing Features Users find Aha! lacking in **key features** , which hampers collaboration and necessitates reliance on other tools. [ See 9 mentions ](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1788847&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Highly Customizable, Amazing Support—Aha! Replaced Our Excel Gantt" What do you dislike about Aha!? Some areas in the Gantt are less intuitive than expected. Example - you cannot easily expand/collapse all schedules on the Gantt, instead you must cre ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Aha Roadmaps Keeps Teams Aligned—Backed by Fast, Helpful Support" What do you dislike about Aha!? Sometimes I wish the reporting capabilities could be a little more robust, especially the visual charts when building out a dashboard. It would also b ##### 4. Difficult Navigation Users face **difficult navigation** issues with Aha!, struggling to locate settings and understand different workspaces. [ See 8 mentions ](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1790155&qs=pros-and-cons#reviews) See Related User Reviews ![Gordon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gordon C.") GC Gordon C. Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally Clear and Intuitive Product Management Tool for entire SDLC" What do you dislike about Aha!? you should be able to track a bug as a bug, tied to a specific feature. Creating a bug as a new feature and linking it back to the original feature l ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Powerful planning and management tool, with great integration with Azure DevOps" What do you dislike about Aha!? Takes a bit of getting used to where everything is, and to set up. ##### 5. Learning Difficulty Users find the **learning difficulty** to navigate Aha! challenging, requiring time to become familiar with its features. [ See 8 mentions ](https://www.g2.com/products/aha/reviews?filters%5Bsentiment_snippet%5D=1790695&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Highly Customizable, Amazing Support—Aha! Replaced Our Excel Gantt" What do you dislike about Aha!? Some areas in the Gantt are less intuitive than expected. Example - you cannot easily expand/collapse all schedules on the Gantt, instead you must cre JC Josipa C. Mid-Market (51-1000 emp.) 4.5/5 "Flexible and Feature-Rich Roadmapping" What do you dislike about Aha!? Some additional flexibility in how releases link to initiatives - though this might be possible, I'm a new user and still learning. The workspace setu ![Alex T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex T.") AT Alex T. Senior product manager Small-Business (50 or fewer emp.) 4/16/2025 Guest users or non-business users of the software, not included in G2 scores. "Powerful roadmap software that links to Jira stories" 5/5 What do you like best about Aha!? Roadmap and strategy tools are really useful, and the ability to push stories and releases to Jira means I can manage the business roadmap from Aha, while developers focus on Jira stories. Great tool! Review collected by and hosted on G2.com. What do you dislike about Aha!? Can be a little complicated to learn all the features Review collected by and hosted on G2.com. What problems is Aha! solving and how is that benefiting you? Easy to communicate and share live roadmaps, and removes any need to duplicate stories elsewhere Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SH Shawn H. Product Manager Mid-Market (51-1000 emp.) 12/20/2024 "You Got Questions...Aha Has Answers!!!" 5/5 What do you like best about Aha!? Recently coverted from a free trial to becoming a customer. All throughout the trial and onboarding as a new customer there is always a willingness to help and answer questions. As I unpack all the capabilities, new ideas/questions arise and I have always been provided support to get my questions answered. Review collected by and hosted on G2.com. What do you dislike about Aha!? Nothing as of yet. At first I was going to respond better materials for guidance however Aha support and articles has whole sections on "How to's" and "Best Practices" Very easy to use and it has been fun so no dislikes yet! Review collected by and hosted on G2.com. What problems is Aha! solving and how is that benefiting you? Prior to Aha, our Product team was managing different attributes of the Product process in disparate programs and systems. That makes communication and transparency difficult and often times manual. Aha is solving thos challenges by providing true roadmap planning tools that we can use from strategy to execution. Looking forward to the journey. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vern H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vern H.") VH Vern H. Technical Support III Small-Business (50 or fewer emp.) 7/8/2025 Guest users or non-business users of the software, not included in G2 scores. "Great software to use to get your ideal to fruition!" 4/5 What do you like best about Aha!? The ease of use to build your roadmap beats out MS Project by a mile! Review collected by and hosted on G2.com. What do you dislike about Aha!? I used to to help move a project along with my team and I did not find anything to dislike Review collected by and hosted on G2.com. What problems is Aha! solving and how is that benefiting you? Helps move projects along with great collaboritive tools all in once place! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anna M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna M.") AM Anna M. Product Management Director Enterprise (\> 1000 emp.) 9/11/2024 "I'm a fan of Aha, and I can't hide it!" 5/5 What do you like best about Aha!? It is so easy to create any roadmap I need across multiple products in our company! If I'm asked to give a "different" view of a roadmap for a meeting tomorrow, I'm no longer terrified :). The ability to create dynamic roadmaps has saved me a huge amount of time over the old way of storing product specific roadmaps in PPT files. I use Aha every day to keep myselef organized across products and if I'm ever stuck, I know I can depend on customer support to answer my questions quickly and with valuable information. I have to add that I love how Idea management works, and how easy it is to promote ideas to work-items in roadmaps and keep all the records connected. We also have an easy integration with Jira, that meant we could easily implement Aha on top of our existing development process without impacting those teams too much. Review collected by and hosted on G2.com. What do you dislike about Aha!? I would have to be really nit-picky to find something I don't like about Aha. If there is anything, it is just that the product has gotten so mature that there are a lot of settings and it takes some time to learn. That is true of most mature platforms, so it's hard to complain about it! Review collected by and hosted on G2.com. What problems is Aha! solving and how is that benefiting you? Aha saves our dozens of product managers time every singel day in helping us create and present roadmaps as well as manage feedback from customers. I would say we are more productive by at least an hour per day... and that really adds up! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") AM Verified User in Medical Devices Enterprise (\> 1000 emp.) 11/25/2024 "Exceptional Product and Outstanding Support from Aha!" 5/5 What do you like best about Aha!? Aha! is the perfect combination of a powerful product and exceptional support. The platform is easy to use yet packed with features and workflows that we’re confident will help our team be more efficient and organized. We’re just getting started, but the potential of Aha! to improve how we work is clear, and we’re excited to roll it out across our organization. On top of that, the Aha! Concierge team truly stands out. Chris helped us build a tailored rollout plan and was incredibly responsive, knowledgeable, and supportive throughout the process. Having such a great tool paired with a team dedicated to our success makes Aha! an outstanding choice. Review collected by and hosted on G2.com. What do you dislike about Aha!? Honestly, there’s nothing I dislike about Aha! so far. It’s been easy to use, and the support has been fantastic. Review collected by and hosted on G2.com. What problems is Aha! solving and how is that benefiting you? Aha! is helping us centralize and streamline our ideas management, roadmapping, and product management processes. By having everything in one place, we can easily capture ideas, prioritize them effectively, and align them with our overall strategy. The product’s powerful workflows make it simple to visualize our roadmap, set clear goals, and communicate priorities across the team. This is already helping us save time, reduce confusion, and focus on delivering real value to our customers. We’re excited to continue leveraging Aha! to drive better alignment and efficiency across our organization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Olga C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olga C.") OC Olga C. Director, Product Ops Enterprise (\> 1000 emp.) 5/1/2025 "Awesome tool for product and product ops" 5/5 What do you like best about Aha!? Very easy to set up, customize to your workflow and taxonomy, and integrate with other tools your organization already uses. Customer Support is Excellent. I have been working with Peter Whisenant, and he has been instrumental in my selection of tools and decision to go with Aha! Review collected by and hosted on G2.com. What do you dislike about Aha!? The ideas section could have more sophisticated AI support. Review collected by and hosted on G2.com. What problems is Aha! solving and how is that benefiting you? End to end product lifecycle. Managing complex PRD approval process. Connecting ideas and features with outcomes/ARR. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tobias H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tobias H.") TH Tobias H. Co-Founder Enterprise (\> 1000 emp.) 8/29/2024 "Great tool for product planning" 4/5 What do you like best about Aha!? AHA is a great tool for product planning and idea management. Compared to competitors like productboard and craft.io, it is definitely more feature-rich, more customizable, and more enterprise ready. We use AHA to plan across different levels of the organization and it is great with that, including managing OKRs and strategic initiatives. The tool is really flexible with a lot of templates, reporting, and customization options. With more and more integrations (eg recently whiteboards and Jira), the tool is becoming more and more embedded in our processes. With that, AHA is revolutionizing our quarterly planning processes. About 20% of our PMs use the tool daily, 30% weekly, and the rest about monthly. A true value is the support model. Both the support team and the concierge service are really making sure we get the mot out of the tool. Review collected by and hosted on G2.com. What do you dislike about Aha!? AHA contributor licenses are quite expensive. While a lot can also be done with the free seats (reviewer license), we find that the access management is not quite as refined for different roles. We would be able to get more value out of the tool if UX and engineering leads would also be able to work more extensively with epics, including non-functional requirements on the engineering side. But that is quite limited as per the licensing of AHA. Usability is an issue. The tool is quite feature rich and customizable. But with a lot of dropdown navigations, it is often not easy for the user to know where they are in the navigation (eg jumping from initiatives to reports/roadmaps with a dropdown, or having to navigate across the tree of org hierarchy). There are also a lot of similar / redundant features such as the many different roadmap views, which take some getting used to to identify which one is preferred when. Review collected by and hosted on G2.com. What problems is Aha! solving and how is that benefiting you? strategic planning 6-18+ months out idea management capacity estimation & staffing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Oliver P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver P.") OP Oliver P. Salesforce Developer Enterprise (\> 1000 emp.) 9/2/2024 "Great product" 5/5 What do you like best about Aha!? We particularly like the Ideas Portal feature of Aha. This allows our users to log "ideas" which get reviewed each month and turned into "Features" if the idea is deemed acceptable by our business stakeholders. Once a feature is created, Aha has great prioritzation features that allow us to assign a "Product Value". It is then a simple case of taking the most valued features and putting them into the next sprint. When working on the sprint, the Gaant chart is very useful in visualising the current sprint and our progress within. I would recommend Aha as a product to anyone who wants to get more input from their stakeholders whilst not really adding any additional admin time. Review collected by and hosted on G2.com. What do you dislike about Aha!? No major issues found with the product, but we are relatively light users of it. Review collected by and hosted on G2.com. What problems is Aha! solving and how is that benefiting you? - Getting feedback from users and stakeholders - Managing sprints - Ranking and pruning backlog Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 11/12/2024 "Aha! is a very intuitive, powerful, and flexible management platform" 5/5 What do you like best about Aha!? Aha! is a very easy to use platform that we were able to customize and shape to fit our workflows and business. When we had questions or needed help, the Aha! support team was extremely responsive and provided email based help but also offered live support if needed. The setup and administration of the platform was easy helping us get to work faster and with greater productivity. The ability to add "no charge" users let us bring in contributors to our projects without incurring additional, expensive licensing fees. Review collected by and hosted on G2.com. What do you dislike about Aha!? The per user licensing costs are a little high as compared with other tools on the market. Even with the ability to add free users for limited functionality, we found the cost of Aha to be higher than other tools on the market. Review collected by and hosted on G2.com. What problems is Aha! solving and how is that benefiting you? Aha! lets us collaborate on products and solution development. It gives us a consolidated view into roadmaps and progress for team management and operations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Roy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roy M.") RM Roy M. Lead Product Manager Mid-Market (51-1000 emp.) 10/30/2024 "Good product, best support" 5/5 What do you like best about Aha!? The product lays out roadmaps and related information in an intuitive way. The pivot tables, list features and other reports are powerful and flexible so you can manage as you need. Good modeling of ideas (with a portal) through to release with initiatives and releases all tied to strategic goals. Excellent conceptual design, good execution in a reliable cloud application. The product support is built into the application so you can message them. They respond within a few hours with an expert. They have never failed to resolve my issue with the first person who contacts me back. I have also used their support for advice on how to get the most from the product. I've been in the tech industry working for vendors for 40 years and I cannot think of a better support response than I get from Aha. They are the best. Review collected by and hosted on G2.com. What do you dislike about Aha!? The integration with ticketing tools like Jira (and many others) exists and does work, but it is not easy to adjust workflows to drive from Aha down into the ticketing system if you have not started with Aha. This is not a direct problem with Aha, but it is a challenge. Aha also now offers more development tools for ticketing and related flows, but they are not popular with development shops I know of. Review collected by and hosted on G2.com. What problems is Aha! solving and how is that benefiting you? It provides a bridge between our lower level developments tasks -which are detailed and technical - and reporting up to our executive sponsors. It is not trapped in the Product Owner view of Product Management; it is designed for a full throated Product Management program that ties high level business goals explicitly to lower level tasks. Review collected by and hosted on G2.com. 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