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AdvancedMD Reviews & Product Details

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows. Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart. With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste. AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app.

Seller

AdvancedMD

Discussions

AdvancedMD Community

Languages Supported

English

Product Description

AdvancedMD is a comprehensive, cloud-based healthcare management solution designed to streamline operations for independent medical practices. It integrates practice management, electronic health records , medical billing, and patient engagement tools into a unified platform, enhancing efficiency and patient care. Accessible from any device, AdvancedMD offers customizable workflows tailored to various specialties, ensuring adaptability for practices of all sizes. Key Features and Functionality: - Practice Management: Automates administrative tasks such as appointment scheduling, patient registration, and insurance verification, optimizing front-desk operations. - Electronic Health Records : Provides customizable templates, e-prescribing, lab integrations, and clinical decision support tools, facilitating efficient patient data management. - Medical Billing & Revenue Cycle Management : Features automated claim submission, denial management tools, and integrated payment processing to enhance financial performance. - Telemedicine: Offers HIPAA-compliant video consultations and secure patient messaging, expanding access to care and increasing patient convenience. - Patient Engagement: Includes online appointment booking, automated reminders, and a patient portal for secure communication, improving patient satisfaction and loyalty. - Reporting and Analytics: Provides customizable dashboards and performance reports, offering insights into practice performance and supporting data-driven decision-making. Primary Value and Solutions Provided: AdvancedMD addresses the complexities of managing independent medical practices by offering an all-in-one platform that automates and integrates clinical, administrative, and financial processes. This integration reduces manual data entry, minimizes errors, and enhances workflow efficiency. By providing tools for patient engagement and telemedicine, AdvancedMD also improves patient access and satisfaction. Its scalable and customizable solutions cater to practices of various sizes and specialties, ensuring adaptability and growth. Ultimately, AdvancedMD empowers healthcare providers to focus more on patient care while optimizing operational performance.

Overview by

AdvancedMD Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

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Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

4/17/2023

"Dreadful onboarding process, terrible training, absolutely worst customer service and support"

0/5

What do you like best about AdvancedMD?

Unfortunately, we experienced zero upsides. Honestly, everything was terrible in our experience. Since there were no positives, I am just going to keep typing here to get past the character limit. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

The onboarding process was poorly executed and managed by their team. They consistently dropped the ball across training and customer service. The "customer success" person quit the company; we weren't informed, and it took almost two weeks for them to tell us (we had to ask). We had no dedicated support to finish our onboarding, and the person barely communicated when we did. We had no idea where we were. Their management was of no help either. I found their CEO's e-mail, and she didn't react very well to my complaints, etc. Their software is antiquated and not very user-friendly. We made recommendations on various weak points, and those recommendations were ignored. Their teams work in silos and fail to communicate appropriately. We were required to pay a $5,000+ minimum, and they treated us like trash. Unless you're forced to use them, I would advise you to use anyone but them. Avoid at all costs. We lost millions because they couldn't get their crap together, and that's a fact. I should sue them! Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

1/11/2022

"BEST SOFTWARE FOR BILLING"

5/5

What do you like best about AdvancedMD?

Once you have set up the system, it is easy to navigate. It is easy to post, and it is easy to run reports. Everything in the system is time and user stamped so it is also easy to track who did what and when. This is a great feature for accountablity. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

I would like to be able to run more inclusive reports. A lot of the reports available, you have to piece together. They do have options for this at an additional charge, but if you do not want to spend that extra money for this feature, then you are left to run multiple reports. Review collected by and hosted on G2.com.

Recommendations to others considering AdvancedMD:

I have used many different medical systems, and this is by far the best for billing and reporting. Review collected by and hosted on G2.com.

What problems is AdvancedMD solving and how is that benefiting you?

There are not many problems that I am currently solving with AdvancedBilling but there is a team that can help you via phone or chat. There are some issues that I would like resolved faster than they are resolved but that is more of a me issue than an advancedBilling issue. Review collected by and hosted on G2.com.

Megan C.

Back Office Medical Assisant

Small-Business (50 or fewer emp.)

12/19/2023

"Exceptional EMR System"

4/5

What do you like best about AdvancedMD?

It easily transfers information from the EMR system that my office uses to create patient charts, scan attachments, and upload information. Scheduling is also very easy and customizable to codes and insurances. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

There tends to be many tabs to click through for certain features. For example, if I want to print a schedule, I have to at least click through 3 tabs. There is also a limited hover option for when reading longer titles. Review collected by and hosted on G2.com.

Zain M.

Small-Business (50 or fewer emp.)

4/20/2024

"Unlocking Efficiency and Excellence: Exploring the Advanced Features of AdvancedMD"

5/5

What do you like best about AdvancedMD?

AdvancedMD: Empowering New Billers with Seamless Onboarding through Demo Videos Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

As such i did not find any reason of dislike Advance MD Even i was happy with that software Review collected by and hosted on G2.com.

Ibrahim H.

Small-Business (50 or fewer emp.)

11/28/2023

"Advanced MD"

5/5

What do you like best about AdvancedMD?

You can schedule patients appointments overweeks Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

I don't like the pop up aspect of the app Review collected by and hosted on G2.com.

Lo'ren D.

Small-Business (50 or fewer emp.)

9/28/2023

"Admin LDiaz"

5/5

What do you like best about AdvancedMD?

to the complete RCM in one place. the level of usage while working in day training process customer service has been easy Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

I would like to have an onboarding representative to help with new hires or someone coming onboard just to train them there first day Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/9/2022

"The opposite of intuitive, glitchy, constant system wide failures, abysmal IT support, overpriced."

0/5

What do you like best about AdvancedMD?

Somewhat able to customize templates. Healthwatch feature (able to set reminders for continuing care). Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

Everything. The entire system needs to be torn down. Review collected by and hosted on G2.com.

Shehan S.

Billing Associate

Enterprise (> 1000 emp.)

9/7/2022

"User-Friendly"

4/5

What do you like best about AdvancedMD?

Ease of access to patient profiles and other patient related inquiry Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

Speed at times when using the insurance tab Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

5/10/2022

"AMD Billing"

5/5

What do you like best about AdvancedMD?

being a user of over 10 years I would say I like all about it, from the appointment level to claim to post via ERA TO Manual posting windows, that's pretty much any doctor's offices make use of bringing in more revenue. Review collected by and hosted on G2.com.

What do you dislike about AdvancedMD?

the newest could-based features, icons are replaced on a vertical way with a pop-up, UI Should be the older version which I like most about. hope it will improve very soon Review collected by and hosted on G2.com.