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Acctivate Inventory Software Reviews & Product Details

Acctivate Inventory Software is an operational hub for growing small to mid-sized distributors, online retailers, and manufacturers using QuickBooks®. The sophisticated solution promotes collaboration across the entire company with tools that deliver comprehensive business management, including real-time visibility of inventory, multi-channel sales, purchasing, order fulfillment + more. Operations are accelerated from customer service to the warehouse and key insights enable strategic decision-making. Acctivate replaces manual, error-prone methods like spreadsheets and helps solve virtually any business and industry specific challenge. Integrations to best-in-class technologies for eCommerce, EDI and more simplify business processes; and intelligent functionality for lot & serial number traceability, landed cost, mobile warehouse management and more enhance productivity and streamline operations. Acctivate is an ERP alternative that works with QuickBooks to serve SMBs looking to scale operational capabilities without settling for a costly, overserving mid-market ERP software. In turn, their warehouse is optimized, inventory investments protected, and customer satisfaction exceeded.

Seller

Acctivate

Discussions

Acctivate Inventory Software Community

Languages Supported

English

Overview by

Brian Sweat (President and CEO at Alterity, Inc.)

Pricing

Pricing provided by Acctivate.

Acctivate Inventory Software

Starting at $7,995.00

With One-Time Purchase

View More Pricing Information

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Acctivate Inventory Software Media

Acctivate Inventory Software Demo - Essential Customer Data in One Spot

Acctivate’s Customer List delivers a convenient view of essential active & historical customer data to stay alert of credit issues and more.

Acctivate Inventory Software Demo - Crucial Product Data in One Spot

Acctivate’s Product List is a navigational starting point that instantly uncovers intel for every product to be proactive with business decisions.

Acctivate Inventory Software Demo - Inventory Analysis Insights

Be proactive with a micro view of each product to instantly be aware of important product analytics for making strategic decisions.

Acctivate Inventory Software Demo - Simplified Sales Order Entry and Processing

Acctivate delivers capabilities that inject clarity and speed into the entire sales order process from quote through sale to customer service, while keeping customers happy. Built-in order processing guidance gives users visual feedback for advancing and processing orders to streamline the flow.

Acctivate Inventory Software Demo - Central hub for cross-channel order management and fulfillment

In Acctivate's Sales Order Manager gain support & visibility for any volume of orders in multiple channels (EDI, eCommerce, direct, catalog) with a snapshot of order progress and batch actions for processing and fulfillment.

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Verified User in Manufacturing

Small-Business (50 or fewer emp.)

10/11/2023

"Easy ERP"

4/5

What do you like best about Acctivate Inventory Software?

Very intuitive if you were using Quickbooks before, and the tracking system is excellent. There is also an add-on for the supplement industry that we haven't kimplemented yet but it seems very promising. Review collected by and hosted on G2.com.

What do you dislike about Acctivate Inventory Software?

Forecast and dashboard are not very advanced. They could be a bit better. Review collected by and hosted on G2.com.

Allison W.

Customer Service Account Specialist

Small-Business (50 or fewer emp.)

9/2/2022

"Great data base but needs some minor updates to make more user friendly."

3.5/5

What do you like best about Acctivate Inventory Software?

I like that Acctivate works hand in hand with Quickbooks. The Sync function is beneficial to time management on entering information twice. Also, I like that when you enter a product in inventory, it is easily editable or to make a copy of. The create button is helpful as well because that has all the options and steps you need to be located in one place. Review collected by and hosted on G2.com.

What do you dislike about Acctivate Inventory Software?

I wouldn't say I like that that system has to be babied a bit. For example, once a product is entered into a PO, it is locked into whatever price you entered into that PO unless you go back into the PO and void it, change it, and re-issue it. Then the cost of the product can be edited. It sometimes makes things hard to edit, and going through that process messes up inventory. Also, I love the sync feature, but sometimes, when stuff carries over, it messes up invoiceing, classes and other essential fields in Quickbooks. I have also noticed that if you take payment in Quickbooks, that does sync into Acctivate to show that the product has been paid for. Review collected by and hosted on G2.com.

Response from Matt Allen of Acctivate

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Hey Allison,

Thank you so much for taking time to leave feedback on your Acctivate experience. We take feedback like your very seriously as we are always looking for ways to improve the Acctivate experience.

It sounds like there may be a few things in your Acctivate experience which are not typical and I would like to see if we can get to the cause. For example, Payments created in QuickBooks should absolutely sync over to Acctivate, I would like to take some time to see if we can sort out specifically what you are running into so that we can make your Acctivate experience better. If you would like some help with that, feel free to reach out to me directly at matt@alterity.com.

Verified User in Food Production

Small-Business (50 or fewer emp.)

3/29/2022

"Very robust software, not easy for small companies to tackle"

1/5

What do you like best about Acctivate Inventory Software?

The potential in the software is huge. After building out the system, it is extremely powerful. And we are barely scratching the surface of the software. Review collected by and hosted on G2.com.

What do you dislike about Acctivate Inventory Software?

As a small company, with no CTO, building the company and implementing the systems, was quite a lift. The implementations specialist was helpful, but it will take a full-time position to train and learn the systems in order to properly implement and execute a manageable system. Review collected by and hosted on G2.com.

What problems is Acctivate Inventory Software solving and how is that benefiting you?

We are working to implement mobile inventory management. This process has not been as easy as we'd hoped. We had to rush our GoLive timeline by a month, in order to get the system up before our paid Service contract ended. This led to some minor friction with Sales Representatives. Review collected by and hosted on G2.com.

Response from Matt Allen of Acctivate

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Hello,

My name is Matt Allen. I am the Customer Success Manager for Acctivate. Thank you for taking the time to leave feedback on your Acctivate experience, we take feedback like your very seriously as we are always working to make Acctivate better for our customers.

I would like an opportunity to see if we can address your concerns to improve your Acctivate experience. If you have any interest in that, please email me directly at matt@alterity.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/1/2022

"Great Value ERP System for My Small Business"

4.5/5

What do you like best about Acctivate Inventory Software?

Every interaction with a customer (transactions, activities, emails, phone calls, etc.) is recorded and managed within the software. The software is priced right for what it does, and support fees are reasonable. Review collected by and hosted on G2.com.

What do you dislike about Acctivate Inventory Software?

1. Wish it did statements (showing payments and balances due) by combining data from various invoices and sales orders.

2. Would like a cloud service (SaaS model).

3. Would like to be able to copy individual lines of a quote or sales order, without copying the whole quote or order.

4. Would like global search function that can find anything across all customers or products, including things put in notes or other text fields., Review collected by and hosted on G2.com.

Response from Matt Allen of Acctivate

edit

Hello,

Thank you so much for taking the time to leave feedback on your Acctivate experience. We read and consider all feedback we receive and use that feedback to improve the overall Acctivate experience.

I love the list that you generated of improvements that you would like to see. Many of the things in your list are things our development team is working on now, but I would like to speak in more detail on some ideas of just how you would expect these new functions to work within Acctivate. If you'd like, you can reach me by email directly at matt@alterity.com, we can set some time for a quick call to discuss the things in your list... or anything else that you would like to discuss.

Verified User in Wine and Spirits

Small-Business (50 or fewer emp.)

9/1/2022

"Highly customizable software with a great team behind it"

5/5

What do you like best about Acctivate Inventory Software?

Our favorite feature is the highly customizable report system. Their support team regularly creates custom reports to suit our needs if the desired report does not already exist. Review collected by and hosted on G2.com.

What do you dislike about Acctivate Inventory Software?

The GUI sometimes appears a bit dated, but it works...can't complain too much there. We've also had a bit of an issue integrating customer access to their order history through our website, but it's a work in progress. Review collected by and hosted on G2.com.

What problems is Acctivate Inventory Software solving and how is that benefiting you?

Since we began using Acctivate in 2013, they've added a number of features that directly impact our business. The most impactful addition has been the support for multiple currencies within the purchasing section of the software. As importers, we deal in 3-4 currencies regularly and Acctivate makes this a simple task to handle. Review collected by and hosted on G2.com.

Response from Matt Allen of Acctivate

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Hello,

Thanks for taking the time to leave feedback on your Acctivate experience. We consider feedback like this to be extremely valuable in helping us to make Acctivate better and better.

I know that we're constantly working on the user interface better, if you have any specific suggestions on improvements that you think we could make, I would be elated to hear them. You can reach me directly at matt@alterity.com.

Jackie N.

Accounting/Bookkeeper

Small-Business (50 or fewer emp.)

9/1/2022

"Acctivate Inventory Software almost has it all"

4/5

What do you like best about Acctivate Inventory Software?

I like that you can have multiple warehouses for inventory management. Review collected by and hosted on G2.com.

What do you dislike about Acctivate Inventory Software?

I do not like that there are multiple steps to achieve a simple goal; for instance, there should not be three parts to entering a vendor invoice, I also do not like that each PO is it's own invoice, there needs to be a solution for multiple PO's on the same customer invoice. Review collected by and hosted on G2.com.

Response from Matt Allen of Acctivate

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Hey Jackie,

Thank you for taking time out to leave feedback on your Acctivate experience. We hold feedback in very high regard as it is a primary resource we use to make improvements to the overall Acctivate experience, so again, thank you.

I know that improvements to PO processing are high on the list of things our development team is working on now. We've received a lot of feedback on what expectations Acctivate users have for how this can be improved and we've already started working towards implementing those improvements in future versions of Acctivate. If you have any specific suggestions or would like to discuss your expectations in more detail, I would love to hear everything you have to say. You can reach me directly at matt@alterity.com, we can set some time for a quick phone call to discuss.

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

5/24/2022

"Detailed system for inventory management solution"

4/5

What do you like best about Acctivate Inventory Software?

The features of Average Cost rolling as inventory is increased as well as decremented makes costing simple. I appreciate that some customizations are available and the team is really friendly to work with when refining the software for your specific use. Review collected by and hosted on G2.com.

What do you dislike about Acctivate Inventory Software?

A few features are not as intuitive or streamlined as would be ideal. For instance, it would be helpful to print directly from the transaction list instead of having to access reports and enter the specific transaction number which had to be found elsewhere first. Some customizations cannot be achieved, though this is minor as there are a robust amount of available options. I have found that it's reasonable to have at least a few workarounds in any software to have it truly fit your needs. I do wish inventory cycle counts could be edited as you may have a typo and need to correct; the ability to make a new adjustment does exist, but it skews the visual history of the cycle counts. Review collected by and hosted on G2.com.

What problems is Acctivate Inventory Software solving and how is that benefiting you?

Tracking costs on a rolling value as the system is decremented and new purchases are made of raw materials is extremely beneficial for manufacturing. We have successfully implemented the software for our purchasing side and are beginning to progress to the finished goods and sales side. From our testing and usage so far, this has streamlined much of our work allowing us to eliminate complicated spreadsheets for tracking raw materials especially. Review collected by and hosted on G2.com.

Response from Matt Allen of Acctivate

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Hi friend,

Thank you so much for taking the time to leave a review! I am always eager to hear feedback from our Customers; and am happy to hear that Costing and other Acctivate features Acctivate are working well for your business.

I am also very excited to tell you that we have plans, in upcoming versions of Acctivate, which specifically address some of the features that you mentioned in your review! We are always looking to make improvements to Acctivate and feedback like this really helps us to make those improvements.

Hershel B.

Technical lead

Small-Business (50 or fewer emp.)

9/8/2022

"About 15 years as a user and still very happy"

5/5

What do you like best about Acctivate Inventory Software?

The flexibility of Acctivate has enabled us to customize every aspect to our precise needs. Review collected by and hosted on G2.com.

What do you dislike about Acctivate Inventory Software?

Having a hard time coming up with anything here.. Review collected by and hosted on G2.com.

Response from Matt Allen of Acctivate

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Hey Hershel,

Thanks so much for taking time to leave us feedback. We all look at these reviews and consider them so that we can make Acctivte the best possible experience for our customers.

If you think of anything that you dislike or that you would like to see from Acctivate in the future, don't hesitate to reach out to me directly at matt@alterity.com

Jackie D.

Customer Service Administrator

Mid-Market (51-1000 emp.)

9/1/2022

"Works with their customer until the problem is resolved. Any followup items are taken care of timely"

3.5/5

What do you like best about Acctivate Inventory Software?

When you speak with some one they are very patient and helpful. Able to understand your needs even when it is hard to explain Review collected by and hosted on G2.com.

What do you dislike about Acctivate Inventory Software?

Cant call and speak to someone the same day; always have to create a ticket. some issue need sameday service Review collected by and hosted on G2.com.

Response from Matt Allen of Acctivate

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Hey Jackie,

Thank you so much for taking the time to provide feedback on your Acctivate experience. We take feedback very seriously as we are always striving to make the Acctivate experience the best it can be.

I understand how certain circumstances are urgent and waiting until the next day for support isn't always ideal. I know that our Support team does generally work on a first come, first served basis; However, I also know that they do their best to prioritize urgent issues as well. One of my roles as the Customer Success Manager is to help bridge the gap for urgent issues like this. Moving forward, if you've already reached out to our support team on an urgent issue and have yet to her back, let me know and I will work to make sure our Support team knows the urgency of your issue so that it can be prioritized.

Thank you again for taking the time to let us know about your Acctivate experience.

Katarina L.

Accounting Manager

Small-Business (50 or fewer emp.)

4/12/2022

"Great Inventory Software"

4.5/5

What do you like best about Acctivate Inventory Software?

Acctivate's customer service is great. The software is easy to navigate once you get the hang of it.

We use the inventory tracking software, and sync to our QB account which works well. Review collected by and hosted on G2.com.

What do you dislike about Acctivate Inventory Software?

I wish there was some additional customization options regarding the Customer portal. I do think that the documentation on the Acctivate website could be easier to navigate when trying to find answers to questions that have come up. But again, just sending in a query to their support is usually a very fast turn around. Review collected by and hosted on G2.com.

Response from Matt Allen of Acctivate

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Hi Katarina,

I'm happy to hear that Acctivate is serving your business well with enhanced inventory tracking and our direct integration with QuickBooks. We are always grateful to receive feedback on what we are doing well as well as what our opportunities are. Thank you very much for taking the time to let us know.

Your transparent feedback regarding the Customer Portal and our documentation is valuable as we strive to provide comprehensive help resources.

Unfortunately, the Customer Portal is part of an application which we use as our CRM and to manage tickets so we have no direct control over changes to that Portal. That said, we do have a good relationship with the application company and would be happy to pass along any specific feedback for changes you would like to see.

We recently developed and launched a new documentation site after receiving feedback similar to yours. You can find our documentation site at https://docs.acctivate.com/docs/Welcome.html. We are always looking to improve our documentation. If you have any additional feedback in regard to the new site, we would again be grateful to hear it.

Kind Regards,

Matt Allen

Acctivate Customer Success Manager