Acctivate Inventory Software Reviews & Product Details

I think the dashboard is simple but well done. We can scan products quickly and thanks to our external handheld the data transfer works perfectly. We can see in the report how much of each product is available. We can also track sales and see the status of transactions. Review collected by and hosted on G2.com.

Unfortunately, I can only partially link the software to our billing software, so certain steps still have to be done manually. Review collected by and hosted on G2.com.

The Software cost is reasonable. The on-boarding process is very well supported. The Server and workstation software install is trivial as the on-boarding support person fills in most of the blanks. The knowledge base is large and answers most questions. Support is excellent. The support for QuickBooks is great but see my dislikes if you plan on using this software. I don't think Acctivate understands much about State and Federal Compliance Regulation and they should since this is a business financials driven application. Review collected by and hosted on G2.com.

If you are using Office 365 (the 64-Bit version) it is not supported, email does not work (in App) to send invoices from the Acctivate App to your customers. The Acctivate suggested Workaround is to install an SMTP Relay. This is a SERIOUS SECURITY VULNERABILITY, if you setup an SMTP Relay you will be sending customer account information in a clear text email which anyone can read, so invoices with account numbers can also be read BY ANYONE. I sent a very long worded email to an acctivate rep about this on April 7th and have received no response, today is April 12th. https://hub.acctivate.com/articles/sending-email-with-office-365 is the Link from the acctivate Knowledge Base on their Website support page which discuses the 64-Bit workaround. The only way to fix this issue is to build an SMTP Relay and add an SSL/TSL certificate which will cost ~$400.00 for 5 years. If you install the certificate it likely wont fix the issue unless you also configure an IIS server, so you need a web server to fix an email issue. Additionally, Acctivate does not even hint at installing a security certificate in their support guide. The current version of Acctivate is 11.0 SP1 which was just released and is only a 32-Bit application, so if you have a large organization that will be using this Application your going to run out of memory on your host server at the 4GB ceiling, 32-Bit apps have a 4GB memory limit no matter how much memory your server has installed. Microsoft deprecated Office-365 32-Bit in September 2018. Not Supporting 64-Bit Office is an issue, suggesting a workaround that does not meet current State and Federal Compliance Regulations is an even bigger issue. Review collected by and hosted on G2.com.

Controllo dell'inventario tutto in un unico posto, ordinando, ricevendo, fatturando e potendo vedere l'inventario in tempo reale. Inoltre, si sincronizza con Quick Books. Inoltre, tale supporto potrebbe essere rapidamente e facilmente ricevuto da un team di supporto competente. Mi piace molto che molte informazioni possano essere archiviate e consultate nei report nei widget e tramite ricerche rapide. Review collected by and hosted on G2.com.

I tempi di richiamata dell'assistenza sono aumentati. Si bloccherà spesso nei cicli continui e il programma si spegnerà. Vorrei che questo avesse una funzione per sincronizzare i dati tra QB in background e quindi anche essere in grado di correggere gli elementi di sincronizzazione senza chiamare il supporto. Review collected by and hosted on G2.com.

It's pretty easy to get figured out and manage your inventory and sales in. The customizable reports can be used for almost any function you want from sending inventory feeds to creating sales reports. Support team is very helpful and quick. Review collected by and hosted on G2.com.

Some functionality would be helpful, like if applying payments in Acctivate could be synced to Quickbooks or if the Order manager tool would let you perfom actions to PO's by just highlighting them. Review collected by and hosted on G2.com.

I like that it is pretty easy to use, It does our inventory management and invoicing. I also like how its EDI compatible. Review collected by and hosted on G2.com.

It can be slow at times when invoicing especially if you have a ton of them to do. It would also be nice if it was able to do USPS, FEDX, and UPS labels too. Review collected by and hosted on G2.com.

This software is so easy to use. Very simple to edit or update locations, prices, invoices. Review collected by and hosted on G2.com.

Nothing really. I do wish it had less issues with our server Review collected by and hosted on G2.com.

Acctivate does exactly what it is supposed to do and it is very intuitive and easy to use. I just love the software and I love the team of people who support it. Review collected by and hosted on G2.com.

There is nothing I dislike! It has everything I need and then some! Review collected by and hosted on G2.com.

The best feature is the self contained robustness that acctivate offers. From an inventory standpoint, we can set all kinds of min/max values and really keep tabs on our products. It can generate tons of reports and custom ones can be made as well.

In addition, from a sales side, it stores plenty of addresses and the process of submitting a PO or invoicing the order is a breeze. Review collected by and hosted on G2.com.

It does have a few perceived shortcomings.

1) Very heavy on the graphic resources: This often leads to improper shut downs of the program, visual errors and memory issues. This has some to do with our choices in hardware, but it is very resource intensive.

2) Pre-auth: Some programs will allow your pre-auth to be adjusted in the upward direction. Acctivate is not one of those. You must delete it and then charge separately (effectively removing double funding from your customer).

3) Sensitive order of operations: There are some actions that must be done in order. If you don't, you end up in an endless error loop that could eat of 5 minutes of your time. For example, if you have a dropship D and a lot number assigned. If you change it to a Stock Shipment (P) before removing the lot number, you will end up in an error loop.

4) Windows: You are only able to have a finite (20's ish for me) amount of windows open. Furthermore, the window button only shows you 10 active windows. So if you are using 15, you can't switch directly to them using the window tab.

There are some more that could eventually be improved upon, but these aren't "deal breakers" just improvement possibilities. Review collected by and hosted on G2.com.

The flexibility to create custom reports that help me get the information that I want. The ease of use that helps me train new employees quickly. The Order Manager that directs the flow of an order from quotation to delivery. Review collected by and hosted on G2.com.

Some of the journal entries created in QuickBooks after synchronization are difficult to trace. The inability to look up vendor information outside of creating a PO. The lack of suggested MIN/MAX stocking quantities. Review collected by and hosted on G2.com.

I really like that orders are very neat and the software is very easy to use if you do not make mistakes. All the functions are intuitive and do not take very long to learn, Review collected by and hosted on G2.com.

If you make a mistake with some of the functions like inventory or cost landed, then fixing those mistakes can be very time consuming and difficult. The support often takes longer than we would like. They are helpful, but do not always answer their phone and the online ticket process can be a pain. Review collected by and hosted on G2.com.

Ability to sync with our web store, QuikBooks, etc. Review collected by and hosted on G2.com.

Having to click edit to start working on anything. I'd much prefer just being able to start typing. Clicking the magnifying glass before searching, it'd be nice if you could just type in the search field, and it would you know... search. Review collected by and hosted on G2.com.

Inventory management and order management. Review collected by and hosted on G2.com.

Constant Invoicing orders. We have a lot of orders that are processed and it is not easy for us to stop and invoice constantly. Review collected by and hosted on G2.com.

Ability to link transactions

copy emails to a transaction

various easy ways to search transactions and products

Ability to track items by lot #

Ability to do manufacturing assemblies Review collected by and hosted on G2.com.

we were sold a service that we have never used

It doesn't work well with the products that we inventory in pounds

It allows for a lot of accounting errors that you have to find on your own

there aren't enough preventive measures to help keep the costing accurate

basic reports are mediocre and one report adds up the totals wrong and hasn't been fixed Review collected by and hosted on G2.com.

The software integrates well with Quickbooks Enterprize (QBE). Our QBE file had grown to an unruly slow size because of our large inventory. We had to do something before our system failed as Intuit was warning us the file size was getting too large and they could not fix issues with the file. Using Acctivate solved this issue for us and at the same time provided us with a fairly good CRM solution which was another problem we were facing. Review collected by and hosted on G2.com.

The preparation and transition was extensive. The was a formadible learning curve for our small organization Review collected by and hosted on G2.com.

I love that the capabilities seem endless. The Dashboard is amazing. The inventory management is exactly what we needed. Review collected by and hosted on G2.com.

I do wish it was better at reports. Some of the reports that I would like don't exist without Crystal Reports and Crystal Reports seems very expensive per user. I wish I didn't need Crystal Reports to get what I need.

Sometimes Acctivate is glitchy and just closes down. Some times it changes the number of pieces I enter on the line items. It does not transfer the invoice reports to Quickbooks very well at all. All of our customer part numbers have to go in the special instructions field but this field does not show up if we email the invoice from Quickbooks. The invoices look horrible when we email them from Quickbooks. Review collected by and hosted on G2.com.

While we also use it for sales and customer management, I really like the inventory management features the best! Review collected by and hosted on G2.com.

Sometimes the canned reports aren't easily customize-able. Review collected by and hosted on G2.com.

How easy it is to transition from another software to this one. Review collected by and hosted on G2.com.

Freezes all the time. Getting stuck in a loop hole when an error message pops up and you can't exit without restarting the program. It's slow. Review collected by and hosted on G2.com.

the support staff is always available to help with issues or problems that arise and to answer any questions we have. The turn around time between requesting support and getting a solution is very good. Review collected by and hosted on G2.com.

the system glitches and the problems that the updates cause for our workstations Review collected by and hosted on G2.com.

I like the ability to see emails sent out of Acctivate to customers with the attachments on each order (sales or purchasing). This gives me a good base to look back on to check my work when a problem arises. Review collected by and hosted on G2.com.

The reorder tab constantly crashes and glitches. This means I have to manually force Acctivate to close. This also happens when trying to attach something to purchase orders. If I click something to take away from uploading it will glitch and that is the only screen that will appear when I try to close and go into anything else till I close the entire program. Review collected by and hosted on G2.com.

I like the business activities the best. They are tied into every aspect of the software, and can completely be customized to the business's need. I also think the Lot numbered inventory management is great, We keep much better track of our inventory. The dropship PO's being created from sales orders is another feature that is really liked and utilized in my company. Review collected by and hosted on G2.com.

My main dislikes are the crashes and not having Reports that work exactly as we need. Review collected by and hosted on G2.com.

That Acctivate maintains customer order history. Review collected by and hosted on G2.com.

That you can not open Vendor Invoices in Acctivate. . That it doesn't record every person that made changes to invoices, or sales orders, etc. When posting inventory counts it doesn't show me the current count, but it does show what the system has for the current count on the count sheets. It should be both. Once you enter a count you should be able to adjust it in case there was a mistake during entry. That I can't alter a quantity while creating a PO in the reorder screen. Review collected by and hosted on G2.com.

The software addressed many of the needs of a growing business, from sales order management to inventory and fulfillment. Review collected by and hosted on G2.com.

Would like more options in the area of permissions throughout the application. Audit trail is virtually non-existent and would like a stronger landed cost module. Review collected by and hosted on G2.com.

I like the fact that Acctivate offers many different reports. Review collected by and hosted on G2.com.

That half of the reports aren't complete. Example: reports - order processing - salesperson sales - your fields are only date and salesperson. The name of the report is Product class by salesperson you don't even offer the product class.

On alot of the reports the fields are defaulted to egual to and you don't have the option to change it.

Another thing is 40% of the time you when you are trying to sign in you can't get your log in to pop up.

It freezes up alot. I have figured out to hit Esc and most of the time it corrects it's self. Review collected by and hosted on G2.com.

The detailed reports that can be pulled is a plus. Business alerts are nice to have all the information located on one central screen. Review collected by and hosted on G2.com.

Support call back times have lengthened. Will get stuck in continuous loops often and the program will shut down. I wish this had a feature to sync the data between QB in the background and then also be able to fix sync items without calling support. Review collected by and hosted on G2.com.

I appreciate the depth in which Acctivate goes into within products, cycles, and Stocking levels. Review collected by and hosted on G2.com.

The system crashes often, the out of the box reports need constant updating to work and it is difficult to get the information you need in a short amount of time. Review collected by and hosted on G2.com.