Mangomint Reviews & Product Details

Mangomint has made booking and managing appointments incredibly efficient and user-friendly. The interface is clean and intuitive, making it easy to schedule patients, adjust appointments, and move things around as needed—even on short notice. Navigating the calendar is seamless, and the drag-and-drop functionality makes rescheduling a breeze. One of the standout features is how convenient it is to access and communicate with patients. Whether you're confirming an appointment or following up, patient information is easily accessible, and messaging tools are built in and reliable.

Overall, Mangomint streamlines the day-to-day workflow, saving time and reducing scheduling errors. It’s a great tool for any practice that values efficiency and smooth client communication. Review collected by and hosted on G2.com.

Currently, there are no dislikes. Everything works smoothly, and the platform consistently meets expectations. Review collected by and hosted on G2.com.

We transferred over from another platform and have the experience has been night and day. The most notable thing about our experience so far is the customer support we've received. Mangomint's team is quick to respond and always had a resolution.

Our sales representative, Tess along with our onboarding manager, Jordan answered (so) many of my questions and were so pleasant to deal with.

Mangomint is FAST! In comparison to our previous software, we were constantly waiting for things to load. Review collected by and hosted on G2.com.

I wish there was an option for clients to create an account if this is what they preferred.

Mangomint does not allow different settings for multi-location businesses. For example, I have 3 different stores, 2 of which are smaller and clients could benefit from self-check in. I cannot turn off self-check in for my flagship store. Review collected by and hosted on G2.com.

This program is very very very user-friendly and the on boarding process was exceptional with Jordan. The payroll processing was outstanding with Matt. And the customer care team is very knowledgeable and very quick to respond. Review collected by and hosted on G2.com.

I would prefer if there was a number to call for immediate questions regarding the software during work hours. The chat people are excellent, but sometimes it takes a little bit for them to get back to you and when you have a customer in front of you and need an answer that doesn’t work. There are also a few things that could be streamlined better within the program. With that being said, they are open to suggestions and feedback, and you definitely feel heard when making them. Review collected by and hosted on G2.com.

The chat support is amazing. Whenever I have a question the response time is fast and people are friendly. They are really well versed in the software and provide helpful images and easy to follow instructions. I am the front desk supervisor and am responsible for training new hires on the software and the tutorials are incredibly helpful as a teaching tool. My staff can look up how to do just about anything they can’t remember, and if they still can’t figure it out the chat support is there. We have also been able to suggest new features that would be helpful and feel like we get a receptive response. In the past we have had software companies promise to work with us in that regard and then fell short. But Mangomint is improving and adding features. They even added a way to collect health intake forms and log treatment notes which allows us to keep appointment information and HIPAA protected health information all in one place, saving us a ton of time and energy and removing the need for a separate software. Review collected by and hosted on G2.com.

There are certain text fields that are very hard to view while editting. For example, if we are creating a time block on the schedule and adding notes only one small section of text is viewable at an time and you have to move the cursor to see or edit the rest of the text in the field. I also think there is still room for improvement in how appointments show up that have been booked for someone by another person. We end up with situations where we have to create a new profile for an appointment and then go back and update which profile is linked to the appointment and make sure intake forms and treatment notes end up on the right persons profile. It has come a long way though! Review collected by and hosted on G2.com.

Mangomint is a huge upgrade from our last aesthetic-based POS. Our clinic implemented memberships several years ago, and while our clients loved them, we were constantly chasing payments and buried in manual accounting. With Mangomint, our memberships are hassle-free, and we save so much time and frustration on the back end. Overall, the application is sleek, user friendly, and highly customizable. We love it for our busy practice! Review collected by and hosted on G2.com.

The scheduler workflow feels both too sensitive and a little cumbersome to navigate. There's definitely a learning curve and requires close attention when booking patients. Review collected by and hosted on G2.com.

when there is an issue Mangomint team is always there to assist. They are prompt with wait time and walk you through any situation your having problems with. I will 100% refer all my friends to use this app. Review collected by and hosted on G2.com.

There really isnt much that i dont like about mangomint Review collected by and hosted on G2.com.

Mangomint has completely transformed the way we run our salon. The platform is incredibly intuitive and easy to use, with smart features that actually make our day smoother—like automated checkout and real-time booking updates. The customer service is hands-down the best I’ve ever experienced: fast, friendly, and truly invested in our success. For the value and the peace of mind it brings, it’s a no-brainer. Review collected by and hosted on G2.com.

Two features we’d love are missing: group booking and review catch. I’m confident that it’s being worked on behind the scenes and we’ve found work around a in the meantime! Review collected by and hosted on G2.com.

I love how easy checkout is for our clients with Mangomint. It is a seamless process and is always done quickly. I also love the customer support team. Anytime we have an issue, we are easily able to get answers. We also were able to speak with someone regarding things we would like to see Mangomint do, and they wrote a list down and passed it along to the development team. We really appreciated that they took the time to ask us what we wanted to see from Mangomint. Review collected by and hosted on G2.com.

I wish Mangomint was little more customizable in terms of the calendar page. I would love to see all providers on on the same page when looking at a week view. I would also love to see the add-ons that customer picks within the time block shown on the calendar and not having to click on the actual appointment. Review collected by and hosted on G2.com.

I like how easy and user friendly it is! All of the features are so easy to use, and if I do have any trouble, the chat feature is nice because I can get help quickly. I love the offers and campaigns features as well, they have helped to increase our revenue since we switched over. Review collected by and hosted on G2.com.

We are coming from a different perspective since we are a school. We have about 80 students. Some features are a little tedious considering we are constantly getting new students. It would be nice to have a "template" for schedules that we could apply to staff members or to be able to edit schedules in batches. Also settling tips takes a long time since we have to do them one by one. For most salons, this probably isn't an issue since they have fewer employees. Review collected by and hosted on G2.com.

Mangomint is very user friendly! If you need any support or help, you can talk to someone instantly. It is easy to customize to your specific business needs. After using other software companies, Mangomint has been at the top of our list. Highly recommend. Review collected by and hosted on G2.com.

We love everything about Mangomint. If there is something like a specific report that they may not have, or you are needing some feedback they work on it quickly. Review collected by and hosted on G2.com.