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Mangomint Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Mangomint, appreciating its intuitive interface and responsive support team. (32 mentions)
Users praise the knowledgeable and responsive customer support of Mangomint, enhancing their overall experience and satisfaction. (18 mentions)
Users appreciate the user-friendly interface of Mangomint, enhancing appointment management and client communication effortlessly. (16 mentions)
Users greatly appreciate the comprehensive features of Mangomint, enhancing their spa management and overall experience. (12 mentions)
Users love the user-friendly experience of Mangomint, appreciating its intuitive design and ongoing improvements. (10 mentions)
Users find the limited customization options in Mangomint restrictive, impacting their ability to tailor features to their needs. (8 mentions)
Users find limitations in functionality with Mangomint, including reporting issues and challenges with loyalty and gift card systems. (4 mentions)
Users find Mangomint's limited features restrict functionality, such as inconsistent reporting and lack of customization options. (4 mentions)
Users find the poor usability of Mangomint frustrating, especially with incomplete features and complicated processes. (4 mentions)
Users face app limitations, such as cumbersome gift card searches and manual data entry, impacting overall efficiency. (3 mentions)

5 Pros or Advantages of Mangomint

5 Cons or Disadvantages of Mangomint

MB
Meagen B.
Owner
Small-Business (50 or fewer emp.)
"Mangomint’s Features Make Booking and Operations Highly Efficient"
5/5
What do you like best about Mangomint?

I love the features that Mangomint offers. With the implementation of cancellation policies, booking processes, client information storage it really allows for full efficiency of operations. Review collected by and hosted on G2.com.

What do you dislike about Mangomint?

Little nuances like not being able to go back to a day in the schedule that you were just in after adjusting a staff member's hours, or that an employee disappears from past schedules after they are archived. I like to be able to go back to a certain day a year ago and see what times were booked most or the trends for that day. But I'm not able to do so with the archived staff members schedule being removed. Review collected by and hosted on G2.com.

Response from Josephine Hulburd of Mangomint

We're glad to hear that Mangomint has improved the efficiency of your business. And we appreciate the feedback 😊

Body Mind S.
BS
Body Mind S.
owner
Small-Business (50 or fewer emp.)
"Easy Transition, Modern Branding, and Constantly Improving with Mangomint"
5/5
What do you like best about Mangomint?

We switched to Mangomint after several years with another provider. Mangomint made the transition easy by importing a lot of our data. One of the main reasons we switched was that their widget matched our modern branding. The app is user-friendly and intuitive. We are constantly looking for ways to improve our workflow and efficiency, and we appreciate that Mangomint is cut from the same cloth. They are consistently updating the app. For example, a recent update includes AI that auto-responds to your questions, providing an instant response. Highly recommend! :) Review collected by and hosted on G2.com.

What do you dislike about Mangomint?

It would be helpful to allow Android devices to sync with the credit card reader. Also, it would save time to be able to select the entire calendar all at once (click and drag to select, for example). Review collected by and hosted on G2.com.

Response from Josephine Hulburd of Mangomint

We're so happy to hear your loving the new updates and modern feel of our online booking. A lot of thought goes into building Mangomint so we appreciate the kind words.

Nichole B.
NB
Nichole B.
Registered Nurse / business founder
Small-Business (50 or fewer emp.)
"Effortless Onboarding, Express Booking, and Best-in-Class Live Support"
5/5
What do you like best about Mangomint?

The clean interface made onboarding our team completely effortless, and our clients love how simple the Express Booking feature is without needing to create accounts or remember passwords. On top of that, their live customer support is hands-down the best in the industry responding in minutes whenever we need help. Features like automated text reminders, two-way messaging, digital intake forms, and seamless checkout have saved our front desk hours of manual work and made our day-to-day operations run smoothly. Review collected by and hosted on G2.com.

What do you dislike about Mangomint?

the pricing can get a bit high, especially as you scale or add optional features like two-way texting credits and advanced forms. While the core platform works wonderfully, having these add-ons tied to usage can occasionally make monthly costs less predictable compared to flat-rate alternatives. Review collected by and hosted on G2.com.

Response from Josephine Hulburd of Mangomint

Hi Nichole! That's wonderful that you and your clients find Mangomint effortless. We're happy to hear your seeing dedication of our amazing support team.

Starting August 1st, we're simplifying our pricing to $120/month per location + $10/month per staff member. Advanced forms will now be included at no extra cost, and we'll have a new marketing credit plan that starts at $30/month so I hope that addresses your concerns about pricing!

Manu G.
MG
Manu G.
Marketing and Admin Assistant
Small-Business (50 or fewer emp.)
"Super efficient and user friendly"
5/5
What do you like best about Mangomint?

It’s super fast. Reload speed is quick, and when I make calendar changes or update appointments, everything loads right away. Review collected by and hosted on G2.com.

What do you dislike about Mangomint?

Some things can’t be reversed. Also, in the product inventory, when we sell an out-of-stock product, the quantity goes negative. But when I add new stock, it updates incorrectly and seems to add it twice in the inventory. For example, if the initial stock is -1 and I receive 1, it updates to 2. Review collected by and hosted on G2.com.

Response from Josephine Hulburd of Mangomint

So glad you noticed the re-load speed. We are very proud of that 😊 We're happy you're loving the phone call recording feature and campaigns. Thank you!

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Mangomint Makes Booking Simple, Organized, and Reliable"
4/5
What do you like best about Mangomint?

We've had a great experience using Mangomint as our online booking platform at work. It's incredibly convenient because it allows us to schedule appointments for our residents quickly and easily. One of the best features is that the hairstylist automatically receives a notification whenever an appointment is booked, so she's always up to date.

I also like that the hairstylist can view and edit her schedule as needed, which makes managing appointments much more efficient. The calendar clearly shows when she'll be on vacation, as well as what her schedule looks like throughout the day, making it easy to avoid conflicts and find available appointment times.

Overall, Mangomint has made scheduling simple, organized, and reliable. It's been a great tool for keeping everyone informed and ensuring our residents receive timely salon services. Review collected by and hosted on G2.com.

What do you dislike about Mangomint?

I haven't experienced any significant drawbacks so far. The platform has worked well for our scheduling needs. Review collected by and hosted on G2.com.

Clay M.
CM
Clay M.
Co-Founder
Mid-Market (51-1000 emp.)
"Mangomint is a highly functional intuitive program that has fantastic support."
5/5
What do you like best about Mangomint?

The support is the best I've ever experieced. The product does so much and is constantly improving and adding features. It makes my life easier and maximizes my productivity and efficency. It is so easy to use and it works REALLY well. We have been able to expand and upgrade our systems and processes becaouse of Mangomints features and integrated features. It was so easy to deploy and implement that it immediately improved our business. We use it daily for transactions, weekly for payroll, and monthly for reports to analyze our profitibility and progress. Review collected by and hosted on G2.com.

What do you dislike about Mangomint?

My only issue with Mangomint is that it is so easy to use and its funcaionality is so good, it is hard to believe. My co workers cant believe it and doubt it is as simple and easy to use. Review collected by and hosted on G2.com.

Shannon M.
SM
Shannon M.
Founder
Small-Business (50 or fewer emp.)
"Mangomint Makes Client Communication and Reporting Effortless"
5/5
What do you like best about Mangomint?

I like how mangomint makes communication with clients so easy! Also the report functions are incredibly helpful. The rollout of text marketing has changed the game for clients booking their next appointment 🙌🏼 Review collected by and hosted on G2.com.

What do you dislike about Mangomint?

Anything that may need adjusting they are super quick at "fixing" so nothing really comes to mind. Review collected by and hosted on G2.com.

Jenny B.
JB
Jenny B.
Owner
Small-Business (50 or fewer emp.)
"MangoMint is going to help me scale my business"
5/5
What do you like best about Mangomint?

Having the Flows feature is really what brought me to MangoMint Review collected by and hosted on G2.com.

What do you dislike about Mangomint?

Not being able to choose which services go in which order when a client books online. For example, a massage needs to be booked before a facial. If a client books online and selects facial first then a massage, it should flip them around when taken to the calendar. I had this function inside Gloss Genius. Review collected by and hosted on G2.com.

KM
Kelly M.
Registered Nurse
Small-Business (50 or fewer emp.)
"Easy to use for provider and client"
5/5
What do you like best about Mangomint?

Mangomint really appeals to the more ‘neuro-spicy’ nurse, thanks to how easy it is to use and its visually pleasing layout. It’s also simple for clients to navigate, which makes the overall experience feel smooth and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Mangomint?

It’s not that I dislike this function, but at times it gives me too much information that doesn’t necessarily apply to me. In those moments, it feels like less is more. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Super Fast, Easy-to-Use Salon Platform With Unmatched Support"
5/5
What do you like best about Mangomint?

Mangomint is super fast and easy to use for all of our salon operations, and it integrates smoothly with our other tools via API. The value Mangomint provides more than justifies the monthly cost. The support we’ve received from everyone on the Mangomint team is unheard of—whenever we need help, they’re able to resolve issues within minutes. Review collected by and hosted on G2.com.

What do you dislike about Mangomint?

We’d like to see AI integrated within the platform to further streamline operations and make day-to-day workflows more efficient. Review collected by and hosted on G2.com.

Response from Josephine Hulburd of Mangomint

We're so glad you're receiving the support you deserve! We pride ourselves in being fast and easy to use so that's so nice to hear. Be on the lookout for new updates. I think you'll like what's coming 👀