--- title: 20i Reviews meta_title: '20i Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 165 reviews by the users' company size, role or industry to find out how 20i works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 165 scale: '5' date_modified: '2026-08-04' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # 20i Reviews **Vendor:** 20i **Category:** [VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms) **Average Rating:** 4.9/5.0 **Total Reviews:** 165 ## About 20i High-performance managed hosting for every occasion. Join over 1 million agencies, freelancers, businesses and side-hustlers for unmatched speed and reliability. Our expert Support Team are web hosting enthusiasts with rave reviews. Get help from real people who love what they do, not canned responses. Migrating to 20i is easy, and you can transfer unlimited sites and email from any host in just a click, for free, whenever you like. ## 20i Pros & Cons **What users like:** - Users commend the **fantastic and speedy support** from 20i, providing reliable assistance during technical challenges. (22 reviews) - Users commend the **helpful support team** of 20i for their prompt assistance and problem-solving skills. (15 reviews) - Users commend the **exceptional technical support** of 20i, appreciating their reliability and creative problem-solving skills. (13 reviews) - Users highlight the **quick and genuine human support** from 20i, enhancing their overall hosting experience significantly. (9 reviews) - Users commend the **ultra-reliable hosting** of 20i, consistently delivering exceptional performance and support throughout their experience. (9 reviews) - Staff Expertise (9 reviews) - Staff Competence (8 reviews) - Affordable (7 reviews) - Easy Setup (7 reviews) - Migration Ease (7 reviews) **What users dislike:** - Users feel that **hosting issues** arise from limited data centers and constrained options for Windows hosting and backup services. (3 reviews) - Users experience **slow performance** with loading times and control panel responsiveness, impacting overall satisfaction. (3 reviews) - Users note **hosting limitations** with outdated Windows server options and restricted database sizes in 20i's reseller environment. (2 reviews) - Users notice **limited functionality** in 20i, particularly with outdated Windows Server options and learning curve for control panel. (2 reviews) - Users report occasional **slow loading** times, especially with the control panel and support ticket creation. (2 reviews) - Slow Loading Speed (2 reviews) - Slow Server Performance (2 reviews) - Slow Speed (2 reviews) - Slow Speeds (2 reviews) - Version Incompatibility (2 reviews) ## 20i Reviews ### 1. Support and hosting are the best in class! **Rating:** 5.0/5.0 stars **Reviewed by:** Keith H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** Ever since we moved all our hosting to 20i.com we have always been impressed by the support we have received. We sometimes build websites that are quite leading edge, and we find that the engagement we get from the support team to be fantastic in helping us achieve our end goals. **What do you dislike about 20i?** Why should I answer a negative question when I have nothing negative to say! **What problems is 20i solving and how is that benefiting you?** We host all our websites with 20i.com ### 2. The best hosting I've used in 15 years **Rating:** 5.0/5.0 stars **Reviewed by:** Ian R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** The reseller hosting is just so easy to use. If there's something you can't work out, the support system is quick and extremely helpful. **What do you dislike about 20i?** I've yet to find a downside other than the fact that it's not free!! But then again, it wouldn't be as good as it is if it were!! **What problems is 20i solving and how is that benefiting you?** The ease and speed with which I can deploy high quality client hosting and manage it all in one place ### 3. Our move to 20i will allow us to scale up our business **Rating:** 5.0/5.0 stars **Reviewed by:** Paul L. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about 20i?** It just works! The WordPress hosting platform provides a fast, secure and reliable platform for our clients websites and the 99.98% uptime means their websites are always open for business. The 20i support is fast and of an excellent standard to troubleshoot any questions we might have. **What do you dislike about 20i?** We are yet to find one to be honest. Their background from a former company has allowed them to address and further develop any failings with their offering so the services offered are spot on. **What problems is 20i solving and how is that benefiting you?** Reliable, fast and secure hosting. The daily malware scans provide peace of mind as well as each site being ring-fenced from others, meaning if a site was compromised, we would have to fix or restore a backup of that site only. ### 4. A Life Raft in a Sea of Sharks **Rating:** 5.0/5.0 stars **Reviewed by:** Antony H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about 20i?** The support offered by 20i is absolutely second to none. Through live chat and support tickets, agents are always super fast, efficinet and helpful. **What do you dislike about 20i?** My only tiny gripe would be the clone a package doesn't always work. **What problems is 20i solving and how is that benefiting you?** No reliance on cPanel is a plus - no need to pay excessive prices for software that 20i have been able to basically replace with their own, in some ways, better solution. ### 5. The future of webhosting is now! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about 20i?** I've always found 20i support to be very friendly and willing to help even for things which aren't really their issue. **What do you dislike about 20i?** There's very little to dislike... Finding where things are on the control panel can be a little challenging but the whole reseller is excellent. **What problems is 20i solving and how is that benefiting you?** 20i gives me the solution I need to fulfil my day-to-day job and help me earn a living. ### 6. Best UK hosting by miles **Rating:** 5.0/5.0 stars **Reviewed by:** Simon B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** The service and support is absolutely outstanding. The product range is perfect and the pricing is incredible. This is probably the most professional business I have ever had the pleasure to deal with in all my business life of 40 years so far. **What do you dislike about 20i?** Absolutely nothing. The service is faultless, as are the products and prices. I genuinely couldn't find a complaint if someone paid me to. **What problems is 20i solving and how is that benefiting you?** Reseller hosting, SSL, domains, WHMCS and more. They solve all my business needs. ### 7. Best hosting I've ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Alan F. | Web designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** The hosting is very reliable and fast, the platform is continually being updated with new features and the customer service is the best I've ever received in the industry **What do you dislike about 20i?** If I'm being honest there are not really any downsides to using 20i. I've never had any reason to complain about any aspect about the service or prices offered **What problems is 20i solving and how is that benefiting you?** Cost effective reliable hosting and fast domain name registration. We can offer our customers green reiable hosting at a fair price ### 8. Great support and useful tools **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about 20i?** Continued innovation in their services and the 24/7 support which actually always go the extra mile. **What do you dislike about 20i?** Despite the fact they continue to invest in their features and services, some of their features are very limited compared to a few in the reseller hosting space. **What problems is 20i solving and how is that benefiting you?** 20i allows me to offer powerful and reliable hosting services to my own customers under my own brand. ### 9. 20i has revolutionised my freelance design company! **Rating:** 5.0/5.0 stars **Reviewed by:** Arran P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about 20i?** Choosing the best thing about 20i is hard, but if pushed: I'd say the Support. Regardless of your technical knowledge, nothing is too much trouble for their team. **What do you dislike about 20i?** I'm nitpicking, but It is possible to be charged twice for the same domain, once manually and once automatically. The support team was good enough to credit me (as a goodwill gesture) after the error. **What problems is 20i solving and how is that benefiting you?** I have had issues with third-party IT companies in the past. 20i has allowed me to take care of my own Web Hosting / Emails etc, even though my background is in design, not IT. ### 10. Second to none for service **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph Lyn H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about 20i?** Their service is there when you need them even for the most trivial of queries. **What do you dislike about 20i?** Some of their ad ons are based on how many you host in an all or nothing system which can get expensive **What problems is 20i solving and how is that benefiting you?** They allow me to provide a better hosting service than I ever would be able to on my own. ### 11. Excellent support and service **Rating:** 5.0/5.0 stars **Reviewed by:** Steven E. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** The best level of support and best value hosting provider we could find! The migration tool is especially useful. **What do you dislike about 20i?** No telephone support means that sometimes support takes longer than it needs to. **What problems is 20i solving and how is that benefiting you?** Affordable reseller hosting that is easy to manage and rarely breaks (i.e. we no longer have to spend days restoring websites because the servers aren't up to scratch). ### 12. A great tool for any freelance developer **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** The ease of the UI and finding what you need. The support team are fantastic to work with. I have yet to see a better provider for a reseller options, like hosting, domains. It also makes managing customers resources a breeze with its stack user management. **What do you dislike about 20i?** DNS TTL is a bit slow and I cant seem anywhere to change this manually. The customization for the webshop and stack user interface can be a bit janky and not always user intuitive. **What problems is 20i solving and how is that benefiting you?** I heavily use the reseller tools and use it as my primary provider for managing clients and their billing. It streamlines alot of the DevOps with Wordpress with the environment tools and options. ### 13. Really good packages at reasonable cost. As a reseller it keeps everything in one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris I. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about 20i?** Ease of use / centralised domain and package management. Great support as well. **What do you dislike about 20i?** None :). If bein greally picky, the admin area can sometimes seem a little slow but not a massive issue. **What problems is 20i solving and how is that benefiting you?** Centralised management for domains and hosting packages. Easy DNS management with the auto-entries for Microsoft 365 etc. Great file manager for hosting packages. ### 14. Excellent Customer Support, Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher D. | Commercial Vehicle Sales | SMV Commercials | LEVC & MAN TGE Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about 20i?** I love the ease of use. The support is second to none and for me and my business, the reseller services are the best I've ever experienced. **What do you dislike about 20i?** Sometimes the two-factor login fails to work for me now and again but apart from that there's nothing else I dislike. **What problems is 20i solving and how is that benefiting you?** 20i offers secure and reliable services that complement my website design products. It also gives my customer control within a white-label environment. ### 15. My review as a reseller **Rating:** 5.0/5.0 stars **Reviewed by:** Alfie L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** The support knowing any issues I can reach out to the team and the new features they are always looking to add. **What do you dislike about 20i?** Reseller price in comparison to other providers on the market. **What problems is 20i solving and how is that benefiting you?** 20i provide me a user friendly platform to manage all my customers sites on and additional enables me to provide new product and services ### 16. Amazing service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** I love the fact that they are so quick to reply to a support issue and they keep adding extra features and functionality. **What do you dislike about 20i?** I wish they would include backups as part of the package we pay for as adding it as an extra makes it too expensive to continue. Competition provides this for free! **What problems is 20i solving and how is that benefiting you?** I need web hosting to run my business and they are one of the best in the business, although they are starting to get a little expensive and could price themselves out of the market if they're not careful! ### 17. Best hosting platform I have ever tried! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** Fast & reliable servers. The support is also fantastic!!! Easy to use control panel. **What do you dislike about 20i?** The only downside is having to manually install SSL if you have A record point and not NS. **What problems is 20i solving and how is that benefiting you?** Rapidly fast servers, auto Wordpress updates, built in caching and CDN. No need for other 3rd party solutions, you get everything with 20i. ### 18. Absolutely the best hosting provider **Rating:** 5.0/5.0 stars **Reviewed by:** Gary C. | Founder & Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** I've used 20i for a number of years and I can honestly say, hands-down they're the most responsive and feature-rich hosting provider I've ever used - and I've used lots. Their support team is first-class, responsive and I wouldn't hesitate to recommend them for really feature-rich, value-for-money hosting. Absolutely no issues whatsoever. **What do you dislike about 20i?** Nothing. I honestly can't fault their service, features and support. **What problems is 20i solving and how is that benefiting you?** Feature-rich, high-performance web and email hosting. **Official Response from Matthew Telfer:** > Thanks Gary, really pleased to read how much you're enjoying using 20i. ### 19. 20i Services and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Richard C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** 20i has a great platform and knowledgeable support staff, who are usually quick to respond. **What do you dislike about 20i?** I really wish there was an option to contact 20i via telephone. **What problems is 20i solving and how is that benefiting you?** 20i solves the problem of having to have multiple providers with lots of different services. With 20i all the services are under the same umbrella. ### 20. Great hosting! Few little quirks but often resolved quickly! **Rating:** 4.5/5.0 stars **Reviewed by:** Zachary C. | Director & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about 20i?** I like how simple it is to create packagages and manage client accounts. Because hosting, domains, and virtual servers are all managed in one place it means you don't have to deal with many vendors. **What do you dislike about 20i?** I quite often run into weird issues with the stackCP control panel and have to contact support to get this manually fixed. While this isn't a problem for me Id hate to have many customers to deal with these issues. **What problems is 20i solving and how is that benefiting you?** Its easier to manage then cPanel and WHMCS. I don't have to worry about security, or billing details breaking, its all in one place. The hosting panel is also tightly integrated with the domains and billing providing a seamless experience to the user. ### 21. Innovative & Superb Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lewis E. | Design Volunteer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about 20i?** They are 100% trustworthy, reliable, and very innovative. There panel is very easy to use and the customer support is unbeatable - they go above and beyond to help or rectify issues. **What do you dislike about 20i?** Very little. I do find the pricing to be quite steep but that's made up for in terms of customer service and brilliance. **What problems is 20i solving and how is that benefiting you?** Customer support is top tier. They are always innovating to be in a class of their own with features such as CDN, WordPress Manager, and acelleration suite. ### 22. Forget cPanel **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** The advancement of the platform and its technology. They are on the right track. Continuous updates and keeping the support better instead of degrading. I have been in the market for over 20 years, and 20i did not disappoint so far. **What do you dislike about 20i?** The cost is increasing, and I am paying way above the advertised price. So it is a bummer. **What problems is 20i solving and how is that benefiting you?** Quality is paramount and, of course, server uptime. With 20i, I have less worry about thinking quality and downtime. Also, support does not disappoint wich I get timely support. ### 23. Reliable hosting with EXCELLENT, friendly, speedy support when you need it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about 20i?** When you are out of your depth with a technical problem, it confirms you were correct to use 20I when you contact Support and get a speedy response.They have helped us resolve issues of our own making SO MANY TIMES. BRILLIANT HELPFUL SERVICE **What do you dislike about 20i?** There is nothing i wish to add in this section. Their service is fine **What problems is 20i solving and how is that benefiting you?** They provide a platform where we can host and administer clients' domains, websites, emails, etc. The control panel is easy to navigate and gives us great flexibility in how we work with clients. The biggest benefit to us is their Technical Backup which is excellent. ### 24. Best Hosting and Support I've ever used! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** The most important thing is the support, which is always nice and available at any time. Prices are fair and affordable for each user. Easy panel navigation and operation. **What do you dislike about 20i?** There is nothing like that. So far, everything is transparent and trouble-free. I've only had good experiences with 20i hosting. I can recommend it to anyone. Thanx! **What problems is 20i solving and how is that benefiting you?** 20i hosting support solves any problems I encounter in my business. Primarily website support, crashes, suggestions and much more. Page speed issues, WordPress platform issues and much more. ### 25. 20i review **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** Support ticket and online chat plus the user friendly control panel to manage all my services. **What do you dislike about 20i?** No MFA for webmail account user logins is my only dislike. **What problems is 20i solving and how is that benefiting you?** Security of email and web site hosting plus excellent support for WordPress based web sites. ### 26. Used for few years **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about 20i?** Always available to sort out problems, and I have had a few, from simple stuff to complicated database stuff... always happy to help and never grumpy or condescending... Thank you **What do you dislike about 20i?** This is really hard to fill in because most things if not all things, are good... would be nice to have a premium product for less money, but you get what you pay for! **What problems is 20i solving and how is that benefiting you?** fast reliable resller hosting , so I can concentrate on client aquisition ### 27. Amazing service **Rating:** 5.0/5.0 stars **Reviewed by:** Silviu M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about 20i?** The hosting is very stable and fast. The customer service is great! **What do you dislike about 20i?** I can't say nothing wrong about their services. **What problems is 20i solving and how is that benefiting you?** They offer great hosting for any business and the custoer support is there 24 hours to help you. ### 28. Outstanding Hosting and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Warwick K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** The customer service is second to none when we have any questions, they are answered really swiftly (under 10 mins a lot of the time) and it's all UK based which is important to us. **What do you dislike about 20i?** I can't actually think of any negative points! **What problems is 20i solving and how is that benefiting you?** I like that they are using renewable energy in ### 29. Fantastic support when you need it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** Their support is the best I've ever used. No issue is too trivial and always gets dealt with in a time-efficient manner. **What do you dislike about 20i?** Some of their add-ons are related to how many hosting accounts you have and are all or nothing - so can get expensive. e.g timeline backups **What problems is 20i solving and how is that benefiting you?** They allow me to provide excellent hosting to my clients at a cost-effective price that would not be possible by using my own servers etc. ### 30. Awesome hosting service **Rating:** 5.0/5.0 stars **Reviewed by:** Maciej K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** The ability to create as many packages for customers as I like and can make them as custom as I want **What do you dislike about 20i?** That there's no way for reseller to have free access to VM or the price for the nameservers **What problems is 20i solving and how is that benefiting you?** The possibility of creating custom packages for customers as they need them ### 31. The Best Tech Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** The technology and support, being able to spin up a server for test production are very useful, and having the awesome 20i team on hand to answer my questions is everything I could ask for. I work directly with clients so having the cutting-edge technology that 20i provides really gives me a competitive edge in the marketplace. **What do you dislike about 20i?** I don't have anything I dislike about 20i. **What problems is 20i solving and how is that benefiting you?** I needed to find a technology partner that has fast, secure, and affordable servers for my clients, and 20i ticks all the boxes. ### 32. Great company for hosting and domains **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** I have been with 20i for a few years now and found them amongst the best I've used. Constantly improving and upgrading. Their help is second to none. Reseller options are especially good. **What do you dislike about 20i?** There is nothing so far that I dislike about 20i. Any of the minor problems or customisation options I would like to have seen have been released over time or already addressed. **What problems is 20i solving and how is that benefiting you?** Hosting made incredibly easy to manage. Very well priced domains. Management of customer accounts is simple and the reseller customisation options are fantastic. ### 33. Best Host there is **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** Servers are extremely fast, even there shared hosting! Support is absolutely amazing too, so fast helping you! I've never had any issues at all, literally the best Host around. **What do you dislike about 20i?** I wish that node js was available on reseller hosting plans. It's frustrating having to setup a VPS just for a node js app! Control panel can also be little slow **What problems is 20i solving and how is that benefiting you?** Just allows me to provide excellent services to my clients! They're thrilled with everything they have and use for their websites. Also love the cheaper domains ### 34. The Best Reseller Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Ninos H. | Digital Projects, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** We use 20i mainly for reseller hosting. Great value for money. True white label features. Great customer support. Constantly updating the platform. **What do you dislike about 20i?** Payment currency is only in Pounds, which is not the preferred option for overseas businesses. **What problems is 20i solving and how is that benefiting you?** Providing quality and affordable hosting solutions for customers. **Official Response from Matthew Telfer:** > Thanks for the great review, if there any features you'd like to see added let us know. Every submission is read by our directors: https://my.20i.com/feedback ### 35. Quality hosting with, vitally, great support **Rating:** 5.0/5.0 stars **Reviewed by:** Gerard E. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** The support is prompt and knowledgeable. **What do you dislike about 20i?** Nothing really, everything works really well for us. **What problems is 20i solving and how is that benefiting you?** Various hosting issues generally quickly resolved - really does revolve around hte quality of suport. ### 36. Excellent Hosting Platform for All Sizes of Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** The platform is stable and comes with a plethora of features and utilities. Their prices are highly competitive, especially for domain name purchase and renewal. **What do you dislike about 20i?** Nothing, their tech support is brilliant. **What problems is 20i solving and how is that benefiting you?** 20i allows me to run my business in a cloud environment and from anywhere in the world. The ability to separate DNS, Email and Web hosting services is paramount to the running of my business. ### 37. 20i user for many years **Rating:** 5.0/5.0 stars **Reviewed by:** Pete N. | Solutions Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about 20i?** Super quick hosting and extremely reliable. Super customer service and very easonable pricing. **What do you dislike about 20i?** I can't think of any! There really isn't anything I dislike at all. **What problems is 20i solving and how is that benefiting you?** I host all of my customers websites and applicationas on their servers and they are great. ### 38. Excellent and reliable service with top support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about 20i?** I have been with 20i since 2019. The initial migrate from my previous host was trouble free. The support team are excellent and extremely prompt and helpful. **What do you dislike about 20i?** There is nothing I dislike about 20i ... Their service and support is excellent. **What problems is 20i solving and how is that benefiting you?** If I ever have a hosting or domain issue, they are always quick to support and help solve. ### 39. Great service and reliability **Rating:** 5.0/5.0 stars **Reviewed by:** James P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** Reliability and user interface are good. **What do you dislike about 20i?** Nothing to dislike so far - everything works as it should. **What problems is 20i solving and how is that benefiting you?** Reliable email and web hosting ### 40. Excellent support, fast reliable hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin G. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** 24/7 fast quality support and fast low cost hosting **What do you dislike about 20i?** I wish regular backups were included as standard **What problems is 20i solving and how is that benefiting you?** Hassle free hosting ### 41. Great hosting provider. We’ve been with them for years **Rating:** 5.0/5.0 stars **Reviewed by:** Neal F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** The responsive support team. Replies are always quick and direct. **What do you dislike about 20i?** The managed servers they have just began offrring. Obviously too soon as they are not ready yet **What problems is 20i solving and how is that benefiting you?** Quick, efficient hosting. Its simple but effective. ### 42. Loyal customers of the Founders for over 20 years! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** The evolution of their services whilst always respecting the resellers they have using their services and trusting the company. I have a really good relationship with the team. **What do you dislike about 20i?** It's been a bumpy journey to this point, moving hundreds of clients packages and domain names along the way, so I hope they keep their promise not to move again! **What problems is 20i solving and how is that benefiting you?** I am running a sole Director web services business from my laptop (I have WFH since 1999) and 20i continues to provide the services and infrastructure to be able to do that efficiently and competitively. ### 43. Excellent fast servers and support **Rating:** 5.0/5.0 stars **Reviewed by:** James O. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** The support has been absolutely amazing and servers are fast, and the main dashboard is easy to use and fast create accounts. **What do you dislike about 20i?** Nothing everything been amazing no complaints at all. **What problems is 20i solving and how is that benefiting you?** Needed hosting. ### 44. Unbeatable value and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** Their support is second to none, available every time I have needed them with a speedy solution. **What do you dislike about 20i?** Honestly, very little. They are my preferred hosting supplier, with good reason. **What problems is 20i solving and how is that benefiting you?** I was looking for a supplier with a fantastic management system and still maintained good value for my business. 20i achieves this. ### 45. Best web hosting company in the UK! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about 20i?** The support, without question, nothing is too much trouble and responses are usually quick. **What do you dislike about 20i?** Nothing, no problems, a very reliable and trustworthy platform **What problems is 20i solving and how is that benefiting you?** They provide a simple and intuitive interface, which is generally easy to navigate - A lot of functions are streets ahead of the next best company ### 46. Great Service & Company **Rating:** 5.0/5.0 stars **Reviewed by:** Susan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** The help that you get from the support team, nothing is too much for them **What do you dislike about 20i?** I just wish that they would help set up Host Shop as I think it would benefit both us and 20i for people like me that are not that tech minded **What problems is 20i solving and how is that benefiting you?** Not sure really ### 47. Great service at an affordable price and an exceptional support! **Rating:** 5.0/5.0 stars **Reviewed by:** Riccardo R. | Digital Marketer and affiliate manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about 20i?** Easy to be used, very versatile, excellent support and a good price! **What do you dislike about 20i?** Sometimes the website speed decrease suddenly **What problems is 20i solving and how is that benefiting you?** having multiple sites as an agency for each client **Official Response from Matthew Telfer:** > Thanks for taking the time to leave a review, especially the comment about our support. If you are experiencing any performance issues, get in touch and we'll be happy to help. ### 48. I want to halt the SEO over summer whilst we work out a better strategy **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about 20i?** agency while label features and the fast support. **What do you dislike about 20i?** The free LetsEncrypt SSL certificates only work when using 20i nameservers. It would be great if they worked on just an A record like other hosts. **What problems is 20i solving and how is that benefiting you?** hosting for our clients and support is made easy with 20i ### 49. Outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about 20i?** Their customer service is a top notch, the guys there are always willing to help with any task **What do you dislike about 20i?** Nothing. I love 20i and will always recommend them **What problems is 20i solving and how is that benefiting you?** They provide hosting services for me and my clients ### 50. 20i stacks the features high. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about 20i?** Great feature set. New features are added as soon as they become available. Good support. Great reliability and security. **What do you dislike about 20i?** Not able to use my domains for DNSSEC if they are not registered through 20i. **What problems is 20i solving and how is that benefiting you?** 20i gives our customers complete control over their hosting and domains. ## 20i Discussions - [Do you recommend 20i for web hosting, and what has been your experience so far?](https://www.g2.com/discussions/do-you-recommend-20i-for-web-hosting-and-what-has-been-your-experience-so-far) - 2 comments - [Is Reseller Hosting Profitable?](https://www.g2.com/discussions/is-reseller-hosting-profitable) - 1 comment - [View 20i pricing details and edition comparison](https://www.g2.com/products/20i/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+10%3A21%3A54+-0500&secure%5Bsession_id%5D=f0ff4795-5ff8-4661-8336-4d3f1e825df9&secure%5Btoken%5D=9e113ca856d3c23fe8c93508b3c052cb334f55e105f3fe2313e029d610532a4b&format=llm_user) ## 20i Integrations - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## 20i Features **Functionality** - Developer Tools - Automation - Website Staging **Customization** - Custom DNS name servers - Self branding - Bandwidth support - Flexible hosting plans **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools - Remote Access/Control - Third-Party Integration - CMS Integration - Website Hosting - Configuration Management - Data Storage Management - Performance Management - SSL Security **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Support** - Scalability - Backup and restoration - cPanel Management - Domain Reseller Account Support **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Convenience and automation - Domain Registrar** - Bulk domain management - Auto-renewal **** - Generative AI - Virtual Server - Reporting/Analytics - Mail Server Monitoring - Access Controls/Permissions - Resource Optimization - Dashboard - Role-Based Permissions - Control Panel - Monitoring - Backup and Recovery - Uptime Reporting - Bandwidth Monitoring - Server Monitoring - Alerts/Notifications - Resource Allocation & Planning - AI Copilot - Real-Time Updates - Load Balancing - Dedicated Virtual Resources **Support** - CMS Variety - Multi-CMS Support - Compliance **Free Resources** - Email - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration ## Top 20i Alternatives - [SiteGround](https://www.g2.com/products/siteground/reviews) - 4.2/5.0 (299 reviews) - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (812 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) - 4.7/5.0 (1,117 reviews)