Discussioni Conversational Support Software

How can you help me?

Have you or your company discovered ways to learn about your public's questions that might still be unanswered? I want to not just answer questions using Zendesk but also to anticipate future or undiscovered confusion.

Is there a way to see what my users have been up to in Intercom?

SOrry to ask, but I didnt saw any sign up a test free account in verloop.io ? Can anyone guide？？

Like from the location I am using Intercom, the time will be shown, which will help to keep a track of assisting the client on Intercom

Freshdesk è una buona applicazione così come Freshchat, ma con le chiamate. Quindi, come possiamo unire entrambi per usarli contemporaneamente in modo da fornire il miglior servizio e ridurre l'AHT per l'agente, dato che sarà in grado di utilizzare la stessa applicazione per chiamate e chat?

the fresh desk uses a large amount of the internet package, and it's not the best thing for companies, especially for a startup company like mine, as it prevents us from doing our job in a faster way so we can maintain our time management skills which help us keep a good and high profile and... Leggi di più

Essentially I'd like for drift to offer us the ability to see multiple aspects of a client profile. As of right now, it will only display one part, like the phone number or the email. Ideally, I'd like to be able to see all of the customer information displayed. This would give us a more... Leggi di più

Mi piacerebbe poter richiamare le email nel caso contengano errori

I 10 modi migliori per guadagnare denaro online

is there an option for a PC desktop app for Intercom?

Potresti per favore estendere la nostra prova? Grazie!

What is your development process to make the intercom more reliable for all of its users?

What is one thing you suggest we use to get good customer interactions? So that we can improve our business.

I didn't find a way to add the Instagram channel directly, but I saw that some providers offer that service.

This is Basharat Hussain I want to work with Alvaria Cloud with patience and hardworking.

I am a Speed Racer point extraordinaire; however, how do you get Sharp Shooter Points? I do find it a bit tricky when a person replies 'Thanks' to your email and you lose those points for completing a ticket...

how come its useful in using this?

It will be great to know the other ways to use the intercom for increasing the conversion rate

In passato ho provato ad aggiungere Grammarly a Front senza successo.

Hubspot has some automation capabilities, but I've yet to see its full utility.

We want to share our access to a client that does not need to see our other clients.

How many employess are you?

How many employees are there in Zendesk worldwide and how many in the EU

How new is this system?

When I assign a ticket to myself it moves it to another inbox and it didn't do this before the new update. Is there a way for me to go back to the old format?

I have used ZD for a couple years but I feel like I don't know all of the ways that I could be taking advantage of ZD. I would like to learn more about the reports, the administration tools, and all the ways that I can really use ZD as a power user.

My time is valuable and offering a $25 incentive to review but then wasting an hour of my time is incredibly disrespectful.

Canvs MRX is a consumer insights tool specifically designed to analyze open-ended, unstructured text (like the responses to these questions!) The goal is to eliminate the time you spend hand-coding and sorting through verbatims and empower you to spend more time making evidence-based decisions.

Volevo usarlo sul telefono in modo che, ovunque mi trovi, possa rispondere ai miei clienti.

I would like to have a duplicate account to separate teams

Puoi utilizzare Gladly inviando email, chiamate e chat dal vivo per rispondere a tutte le domande e per contattare qualcuno. Gladly offre un facile accesso per risolvere il problema. L'azienda sarà in grado di mantenere la sua integrità e di continuare nel settore. Allo stesso tempo, il cliente... Leggi di più

I would like to quickly create a contact list to send bulk messages.

Penso che un'integrazione di chat dal vivo sarebbe ottima per la maggior parte delle aziende poiché consente di risolvere i problemi più rapidamente, oltre al fatto che la maggior parte delle persone non ha il tempo di inviare email o chiamare l'azienda.

Sto cercando di inviare alcune e-mail e messaggi di chat a un elenco di utenti, ma non hanno variabili in comune. Quindi volevo caricare il loro indirizzo e-mail o completarli e inviarli in una chat/e-mail in uscita unica. Come posso fare questo?

I had many problems setting up the email support, I gave up, and I'm using another tool.

It would be fantastic to have more flexible logic/rules regarding sending CSAT surveys. Being able to send CSAT surveys on X% of tickets would be fantastic.

How do I quickly move from one ticket form to 4? What steps should I consider in this implementation?

Sometimes server goes down and the platform doesn't work.