Sentiment des utilisateurs
Comment sont-ils déterminés ?
Ces informations, actuellement en version bêta, sont compilées à partir des avis des utilisateurs et regroupées pour afficher une vue d'ensemble du logiciel.
- Feefo is a review platform used by businesses to collect and manage customer feedback, with features such as ease of integration, automated systems, and a responsive support team.
- Users frequently mention the ease of use, the ability to collect genuine feedback, the helpfulness of the support team, and the platform's integration with other systems as positive aspects of Feefo.
- Users mentioned some limitations such as a slight learning curve when setting up campaigns, the AI review writer being too long, limited customization options for review request emails, and the platform sometimes becoming costly relative to usage frequency.
