# Meilleur Outils AIOps pour les petites entreprises

## How Many Outils AIOps Products Does G2 Track?

**Total Products under this Category:** 123

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ScienceLogic AI Platform (+4.87%) - Among all products in this category, ScienceLogic AI Platform recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank Outils AIOps Products?

**Pourquoi vous pouvez faire confiance aux classements de logiciels de G2:**

- 30 Analystes et experts en données
- 12,700+ Avis authentiques
- 123+ Produits
- Classements impartiaux

Les classements de logiciels de G2 sont basés sur des avis d'utilisateurs vérifiés, une modération rigoureuse et une méthodologie de recherche cohérente maintenue par une équipe d'analystes et d'experts en données. Chaque produit est mesuré selon les mêmes critères transparents, sans placement payant ni influence du vendeur. Bien que les avis reflètent des expériences utilisateur réelles, qui peuvent être subjectives, ils offrent un aperçu précieux de la performance des logiciels entre les mains de professionnels. Ensemble, ces contributions alimentent le G2 Score, une manière standardisée de comparer les outils dans chaque catégorie.

## G2 Grid® for Outils AIOps
 ![G2 Grid® for Outils AIOps plotting products by satisfaction and market presence](https://www.g2.com/fr/categories/aiops-platforms/grids.png?focus%5B%5D=16222&focus%5B%5D=17351&focus%5B%5D=115948&focus%5B%5D=124535&focus%5B%5D=3640&focus%5B%5D=139215&focus%5B%5D=13665&focus%5B%5D=17254)

Highlighted products: AteraetOpManager NexusetServiceNow IT Operations ManagementetBetter StacketIBM TurbonomicetNew RelicetSite24x7etPagerDuty.

Underlying data: [Grid® JSON](https://www.g2.com/fr/categories/aiops-platforms/grids.json?focus%5B%5D=atera&focus%5B%5D=opmanager-nexus&focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=better-stack&focus%5B%5D=ibm-turbonomic&focus%5B%5D=new-relic&focus%5B%5D=site24x7&focus%5B%5D=pagerduty&segment=small-business)

**Sponsored**

### ManageEngine Log360

ManageEngine Log360 est une solution unifiée qui offre une sécurité organisationnelle holistique en réunissant des capacités de sécurité cruciales telles que UEBA, DLP, CASB pour améliorer la visibilité sur le réseau de votre organisation. Avec une interface utilisateur simple et des capacités de recherche et de filtrage rapides pour les journaux de vos appareils, vous pouvez facilement obtenir des informations sur les événements de votre réseau et planifier des réponses automatisées pour les gérer. ManageEngine Log360 vous aide à sécuriser votre environnement informatique en détectant les changements de sécurité non autorisés sur votre réseau et en alertant les personnes responsables (administrateurs, service d'assistance). Notre solution peut capturer les changements sensibles dans votre réseau et vous les présenter sous forme de rapports consultables à l'aide desquels vous pouvez configurer des alertes. Avec un support s'étendant à vos configurations informatiques typiques telles que Active Directory (AD), Azure, serveurs de fichiers, dispositifs de stockage de données, et d'autres services comme Amazon Web Services (AWS), ManageEngine Log360 s'intégrera parfaitement à votre configuration existante.

[Visiter le site web](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2107&secure%5Bchosen_at%5D=2026-08-15T09%3A34%3A57Z&secure%5Bdisplayable_resource_id%5D=2831&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=63565&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=63565&secure%5Bresource_id%5D=2107&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Ffr%2Fcategories%2Faiops-platforms%2Fsmall-business&secure%5Btoken%5D=941f08c2bec5db6093bf1c622ce88502859e8702d67efe4d2bf0eae36f4bfeaf&secure%5Burl%5D=https%3A%2F%2Fwww.manageengine.com%2Flog-management%2Fcyber-security%2Fsiem-for-enterprise-security.html%3Futm_source%3DG2%26utm_medium%3Dtpac%26utm_campaign%3DLog360-compliance&secure%5Burl_type%5D=custom_url)

### [Atera](https://www.g2.com/products/atera/reviews)

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full. 1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly. 2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime. 3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly. Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,228

#### How Do G2 Users Rate Atera?

- **Systems Monitoring:** 8.8/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 9.0/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 5.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Atera?

- **Seller:** [Atera](https://www.g2.com/sellers/atera)
- **Company Website:** www.atera.com
- **Year Founded:** 2011
- **HQ Location:** Tel Aviv
- **Twitter:** @AteraCloud  
1,675 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d38cf3be9c748c5d823f0616da1e9a35094eec1b19735765c7c4c229a7d79702&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F98739%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 55% Small, 31% Medium

#### What Do G2 Reviewers Say About Atera?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Atera to be incredibly **easy to use** , streamlining workstation and server management in one place.
- Users value the **powerful automation tools** of Atera, enabling efficient workstation and server management through scripts and remote access.
- Users appreciate the **all-in-one dashboard** of Atera, which streamlines their workflow and enhances productivity drastically.
- Users value the **efficiency** of Atera, noting its automation and ease of use streamline their device management.
- Users appreciate Atera's **proactive monitoring** , enhancing efficiency with a seamless all-in-one dashboard for better workflow.

##### Cons

- Users note **missing features** like checklists and insufficient alert context, complicating their overall Atera experience.
- Users find the **limited features** of Atera restrictive, especially in the mobile app and billing options.
- Users report that **improvement is needed** in Atera's interface changes and remote access reliability, impacting workflows.
- Users note that **report loading times and limited customization** can hinder efficiency and usability within Atera.
- Users highlight **feature issues** with Atera, including inconvenient billing increments and disruptive interface changes.

#### What Are Recent G2 Reviews of Atera?

**["Easy-to-Use RMM With Strong Patching, Scripting, and a Central Device View"](https://www.g2.com/survey_responses/atera-review-13223481)**

**Rating:** 4.0/5.0 stars

_— Kyle R._

[Read full review](https://www.g2.com/survey_responses/atera-review-13223481)

**["Stable, Clean, and Easy Monitoring with Built-In AI"](https://www.g2.com/survey_responses/atera-review-13213152)**

**Rating:** 4.5/5.0 stars

_— Dieter S._

[Read full review](https://www.g2.com/survey_responses/atera-review-13213152)

#### What Are G2 Users Discussing About Atera?

- [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) - 1 comment
- [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) - 1 comment
- [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) - 2 comments
- [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) - 1 comment
- [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) - 1 comment

### [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews)

OpManager Nexus is a full-stack observability platform that helps IT teams monitor and manage their entire infrastructure, including networks, servers, applications, databases, and websites, from a single console. Designed for mid-size to large organizations managing hybrid and on-premises environments, OpManager Nexus provides deep visibility across every layer of the IT stack. IT teams gain a consolidated view of their infrastructure, eliminating the need for multiple disconnected monitoring tools and reducing the operational overhead that comes with managing them. This unified approach enables faster decision-making and helps organizations maintain service reliability across complex, distributed environments where downtime can have a direct impact on business continuity. OpManager Nexus includes AIOps capabilities that go beyond traditional monitoring. Agentic AI and generative AI integrations automate routine diagnostics and accelerate issue resolution, while smart event correlation identifies relationships between alerts across the stack. Together, these capabilities help IT teams detect issues early, cut through alert noise, and resolve problems before they impact end users or broader business operations. For IT teams dealing with high volumes of events across large environments, this level of automation significantly reduces the time spent on manual troubleshooting. On the deployment front, OpManager Nexus supports both on-premises installation and cloud access (powered by Site24x7) through ManageEngine's private datacenters. Organizations can choose the model that aligns with their infrastructure strategy, security policies, and compliance requirements, without compromising on monitoring depth or platform capability. As part of the ManageEngine ecosystem, OpManager Nexus integrates natively with ITSM, analytics, and security tools, giving IT teams the full operational context needed to manage infrastructure performance and respond to incidents end to end.

**Average Rating:** 4.6/5.0

**Total Reviews:** 223

#### How Do G2 Users Rate OpManager Nexus?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind OpManager Nexus?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Company Website:** www.zoho.com
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Network Administrator
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 54% Medium, 32% Large

#### What Do G2 Reviewers Say About OpManager Nexus?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **monitoring capabilities** of OpManager Nexus, praising its ease of use and effective real-time alerting.
- Users value the **real-time monitoring** of OpManager Nexus, enhancing issue resolution and maintaining system efficiency.
- Users appreciate the **ease of use** of OpManager Nexus, which simplifies monitoring and management of critical systems.
- Users value the **intuitive user interface** of OpManager Nexus, enhancing their monitoring experience with easy navigation and alerts.
- Users value the **comprehensive monitoring** capabilities of OpManager Nexus for enhanced server and network management.

##### Cons

- Users find that the **complexity of setup** for OpManager Nexus can lead to difficulties in management and notifications.
- Users find the **complex configuration** of OpManager challenging, especially during initial setup and management of alerts.
- Users find the **complex setup** of OpManager Nexus challenging, especially during the initial onboarding process.
- Users note **missing features** in OpManager Nexus, with some advanced options locked behind higher editions, limiting functionality.
- Users find the **difficult configuration** of OpManager challenging, often leading to excessive alerts without proper adjustments.

#### What Are Recent G2 Reviews of OpManager Nexus?

**["Clear Dashboards and Proactive Alerts for Full Infrastructure Visibility"](https://www.g2.com/survey_responses/opmanager-nexus-review-13121842)**

**Rating:** 4.5/5.0 stars

_— Tarun A._

[Read full review](https://www.g2.com/survey_responses/opmanager-nexus-review-13121842)

**["Centralized NOC Dashboards and Real-Time Monitoring Made Simple"](https://www.g2.com/survey_responses/opmanager-nexus-review-13134137)**

**Rating:** 5.0/5.0 stars

_— Francesco T._

[Read full review](https://www.g2.com/survey_responses/opmanager-nexus-review-13134137)

#### What Are G2 Users Discussing About OpManager Nexus?

- [What is ManageEngine OpManager used for?](https://www.g2.com/discussions/what-is-manageengine-opmanager-used-for)
- [How do I upgrade ManageEngine OpManager?](https://www.g2.com/discussions/how-do-i-upgrade-manageengine-opmanager) - 1 comment, 3 upvotes
- [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-opmanager-what-is-manageengine-software) - 1 comment
- [How do you use OpManager tools?](https://www.g2.com/discussions/how-do-you-use-opmanager-tools) - 1 comment
- [What is the use of OpManager?](https://www.g2.com/discussions/what-is-the-use-of-opmanager)

### [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews)

ServiceNow IT Operations Management (ITOM) is a comprehensive solution designed to enhance the visibility, health, and optimization of an organization's IT infrastructure. By integrating advanced automation and artificial intelligence, ITOM enables proactive management of IT operations, reducing downtime and improving service delivery. Key Features and Functionality: - ITOM Visibility: Automates the discovery of IT assets across on-premises, cloud, and hybrid environments, providing a unified view of the infrastructure. Service Mapping identifies dependencies between IT components, facilitating impact analysis and change management. - ITOM Health: Consolidates and correlates events from various monitoring tools, enabling IT teams to prioritize and respond to critical incidents promptly. Operational Intelligence leverages AI and machine learning to detect patterns and anomalies, allowing for proactive issue resolution. - ITOM Optimization: Manages cloud resources effectively by providing visibility and control over public, private, and hybrid cloud environments. Automates provisioning, lifecycle management, and cost optimization of IT resources supporting application services. Primary Value and Solutions Provided: ServiceNow ITOM addresses the challenges of managing complex IT environments by offering a unified platform that enhances operational efficiency and service reliability. It enables organizations to transition from reactive to proactive operations, minimizing the risk of outages and optimizing resource utilization. By automating routine tasks and providing real-time insights, ITOM empowers IT teams to focus on strategic initiatives, ultimately driving business growth and resilience.

**Average Rating:** 4.4/5.0

**Total Reviews:** 455

#### How Do G2 Users Rate ServiceNow IT Operations Management?

- **Systems Monitoring:** 9.4/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 8.8/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **Reporting:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ServiceNow IT Operations Management?

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Company Website:** www.servicenow.com
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow  
55,548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website)  
35,081 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 50% Large, 20% Medium

#### What Do G2 Reviewers Say About ServiceNow IT Operations Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in ServiceNow IT Operations Management, enhancing customer support and case resolution efficiency.
- Users value the **visibility** offered by ServiceNow IT Operations Management, enhancing transparency and driving organizational efficiency.
- Users value the **enhanced visibility** into infrastructure and applications provided by ServiceNow IT Operations Management.
- Users appreciate the **smart automation** of ServiceNow IT Operations Management, enhancing efficiency and control in IT operations.
- Users appreciate the **top-notch flexibility** of ServiceNow ITOM, allowing seamless case resolution and documentation management.

##### Cons

- Users often struggle with the **steep learning curve** of ServiceNow IT Operations Management, limiting effective utilization and configuration.
- Users find the **complexity** of ServiceNow IT Operations Management challenging, particularly during setup and feature exploration.
- Users find the **setup complexity** of ServiceNow IT Operations Management challenging, requiring careful planning and skilled administration.
- Users note that ServiceNow IT Operations Management has a **high cost** that can burden mid-sized organizations significantly.
- Users struggle with the **steep learning curve** of ServiceNow IT Operations Management, finding it complex and time-consuming to master.

#### What Are Recent G2 Reviews of ServiceNow IT Operations Management?

**["ServiceNow ITOM: Driving Visibility, Automation, and AI-Powered Operations"](https://www.g2.com/survey_responses/servicenow-it-operations-management-review-12961465)**

**Rating:** 4.5/5.0 stars

_— Shubhangi G._

[Read full review](https://www.g2.com/survey_responses/servicenow-it-operations-management-review-12961465)

**["ServiceNow ITOM: Transforming IT Operations with AI‑Driven Intelligence"](https://www.g2.com/survey_responses/servicenow-it-operations-management-review-12955580)**

**Rating:** 4.5/5.0 stars

_— Ganesh G._

[Read full review](https://www.g2.com/survey_responses/servicenow-it-operations-management-review-12955580)

#### What Are G2 Users Discussing About ServiceNow IT Operations Management?

- [What is operations ServiceNow?](https://www.g2.com/discussions/what-is-operations-servicenow)
- [WHAT IS IT operations management software?](https://www.g2.com/discussions/what-is-it-operations-management-software)
- [What are the key IT services provided by ServiceNow?](https://www.g2.com/discussions/what-are-the-key-it-services-provided-by-servicenow)
- [Which functions are included in IT Operations Management?](https://www.g2.com/discussions/which-functions-are-included-in-it-operations-management)

### [Better Stack](https://www.g2.com/products/better-stack/reviews)

Better Stack is an eBPF-based, AI SRE observability tool. It helps engineers ship high-quality software faster and be the hero of their engineering teams.

**Average Rating:** 4.8/5.0

**Total Reviews:** 337

#### How Do G2 Users Rate Better Stack?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Better Stack?

- **Seller:** [Better Stack](https://www.g2.com/sellers/better-stack-3c077b8c-37c5-4d79-9e19-15cf3bd1960b)
- **Year Founded:** 2021
- **HQ Location:** San Francisco, CA
- **Twitter:** @BetterStackHQ  
10,698 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=979819b5500b293fa36195dbf4bf6aea9e2ac71cc12348a9c99e1d21028cc158&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbetterstack%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, CTO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 88% Small, 8% Medium

#### What Do G2 Reviewers Say About Better Stack?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in Better Stack, praising its intuitive setup and reliable monitoring capabilities.
- Users highlight the **easy setup** of Better Stack, appreciating its simplicity and smooth integration process.
- Users praise the **excellent user interface** of Better Stack, enhancing monitoring and workflow efficiency for development teams.
- Users highlight the **remarkable setup ease** of Better Stack, making it quick and intuitive to get started.
- Users appreciate the **instant notifications** from Better Stack, ensuring timely responses to downtime issues and proactive incident management.

##### Cons

- Users find the pricing of Better Stack to be **expensive** after the free tier limits, particularly for custom features.
- Users are frustrated by the **missing features** like Discord integration and restrictions on website ownership changes.
- Users find the **pricing issues** problematic after exceeding free tier limits, with higher costs for advanced features.
- Users find Better Stack has **limited features** , such as delayed custom domain support and lack of dashboard options.
- Users find the **log management challenging** , struggling with UI navigation and occasional failures in log collection.

#### What Are Recent G2 Reviews of Better Stack?

**["Essential Free Tool for Effortless Website Monitoring"](https://www.g2.com/survey_responses/better-stack-review-13077620)**

**Rating:** 4.5/5.0 stars

_— Verified User in Online Media_

[Read full review](https://www.g2.com/survey_responses/better-stack-review-13077620)

**["Better Stack Simplifies Monitoring, Alerting, and Logs with Fast, Reliable Outage Detection"](https://www.g2.com/survey_responses/better-stack-review-12954208)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/better-stack-review-12954208)

#### What Are G2 Users Discussing About Better Stack?

- [Which tools can you use to monitor a website's Uptime?](https://www.g2.com/discussions/which-tools-can-you-use-to-monitor-a-website-s-uptime)
- [What is Hexometer browser?](https://www.g2.com/discussions/better-uptime-what-is-hexometer-browser)
- [What is betteruptime?](https://www.g2.com/discussions/what-is-betteruptime)
- [Is better Uptime free?](https://www.g2.com/discussions/is-better-uptime-free) - 7 comments, 1 upvote

### [IBM Turbonomic](https://www.g2.com/products/ibm-turbonomic/reviews)

IBM Turbonomic, now part of the Concert platform, is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continuously analyzes application performance and resource utilization, automating critical resourcing decisions to ensure optimal application performance while minimizing costs associated with cloud and infrastructure resources. IBM Turbonomic addresses the challenges of managing complex, dynamic environments. As organizations increasingly adopt hybrid and multi-cloud strategies, the need for effective resource management becomes paramount. Turbonomic provides a comprehensive approach to performance management by analyzing the entire technology stack, identifying inefficiencies, and uncovering dependencies that can impact application performance. This proactive management capability allows organizations to maintain high service levels while controlling costs. One of the key features of IBM Turbonomic is its ability to continuously adjust application resources in real time. By monitoring resource utilization and application performance, Turbonomic prevents performance degradation and overprovisioning. This dynamic adjustment ensures that applications receive the necessary resources when needed, which is crucial for maintaining optimal performance levels. Additionally, the platform automates resource decisions such as scaling and placement, allowing organizations to focus on strategic initiatives rather than manual resource management tasks. Turbonomic customers report an average 33% reduction in cloud and infrastructure waste without impacting application performance, and return-on-investment of 471% over three years. IBM Turbonomic is also available on AWS Marketplace. By leveraging Turbonomic, businesses can ensure that their applications run smoothly, resources are utilized effectively, and costs are kept in check, all while maintaining a focus on innovation and growth. For further information, please visit www.ibm.com/products/turbonomic

**Average Rating:** 4.4/5.0

**Total Reviews:** 288

#### How Do G2 Users Rate IBM Turbonomic?

- **Systems Monitoring:** 8.7/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 8.5/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Reporting:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind IBM Turbonomic?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** www.ibm.com
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, System Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 42% Large, 32% Medium

#### What Do G2 Reviewers Say About IBM Turbonomic?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **cost optimization** achieved by IBM Turbonomic, benefiting from improved resource management and reduced expenses.
- Users appreciate the **ease of use** of IBM Turbonomic, making resource management and workload analysis straightforward and efficient.
- Users admire the **impressive automation** of IBM Turbonomic, effectively managing resources and enhancing performance without manual intervention.
- Users value the **automated resource optimization** of IBM Turbonomic, enhancing performance and simplifying resource management efforts.
- Users value the **real-time monitoring** of Turbonomic for its actionable insights that enhance performance and reliability.

##### Cons

- Users face a **steep learning curve** with IBM Turbonomic, making initial setup and configuration challenging for newcomers.
- Users struggle with a **steep learning curve** for IBM Turbonomic, requiring time and effort to understand its complexities.
- Users face a **complex configuration** process that hinders quick onboarding and a seamless experience with IBM Turbonomic.
- Users face a significant **learning curve** with IBM Turbonomic, requiring time and patience for effective use.
- Users find the **difficult setup** of IBM Turbonomic challenging, requiring significant time and effort to understand and configure.

#### What Are Recent G2 Reviews of IBM Turbonomic?

**["Advanced Infrastructure Optimizer with challenging configuration requirements."](https://www.g2.com/survey_responses/ibm-turbonomic-review-12821189)**

**Rating:** 4.0/5.0 stars

_— Pardeep J._

[Read full review](https://www.g2.com/survey_responses/ibm-turbonomic-review-12821189)

**["Smarter Resource Optimization with Real-Time Automation"](https://www.g2.com/survey_responses/ibm-turbonomic-review-12380847)**

**Rating:** 5.0/5.0 stars

_— Bishal D._

[Read full review](https://www.g2.com/survey_responses/ibm-turbonomic-review-12380847)

#### What Are G2 Users Discussing About IBM Turbonomic?

- [How much does Turbonomic cost?](https://www.g2.com/discussions/how-much-does-turbonomic-cost)
- [Who uses Turbonomic?](https://www.g2.com/discussions/who-uses-turbonomic)
- [What is Turbonomic IBM?](https://www.g2.com/discussions/what-is-turbonomic-ibm)
- [What is Turbonomic used for?](https://www.g2.com/discussions/what-is-turbonomic-used-for)

### [New Relic](https://www.g2.com/products/new-relic/reviews)

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth. The platform brings together Application Performance Monitoring (APM), infrastructure monitoring, log management, digital experience monitoring (DEM), container monitoring, and AIOps into one cohesive interface. Powered by an advanced AI engine, New Relic automatically pairs telemetry data to shift problem solving from reactive debugging to proactive and predictive resolution, helping teams reduce mean time to resolution (MTTR) and eliminate digital disruptions before they impact end users. Equipped with over 500 open source integrations, New Relic seamlessly connects with your existing stack. Coupled with transparent, consumption and user-based pricing, organizations gain full predictability over their costs without sacrificing telemetry depth.

**Average Rating:** 4.4/5.0

**Total Reviews:** 571

#### How Do G2 Users Rate New Relic?

- **Systems Monitoring:** 9.8/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 9.8/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)
- **Reporting:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind New Relic?

- **Seller:** [New Relic](https://www.g2.com/sellers/new-relic)
- **Company Website:** newrelic.com
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @newrelic  
65,727 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9eddd984f33572c5efbac2b43c77a680b5f6fb4b0c874a8dc1b10aa32b60f58&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F426253%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,053 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Medium, 30% Large

#### What Do G2 Reviewers Say About New Relic?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy and intuitive interface** of New Relic, simplifying navigation and usability significantly.
- Users value the **real-time monitoring** capabilities of New Relic, enhancing their insights and application performance management.
- Users value the **real-time monitoring** capabilities of New Relic, which enhance issue detection and resolution efficiency.
- Users value the **comprehensive observability capabilities** of New Relic, enabling effective monitoring and insight into application performance.
- Users appreciate the **detailed analytics** and customizable dashboards of New Relic, enhancing real-time insights and performance monitoring.

##### Cons

- Users find New Relic's pricing model **expensive** , particularly for teams managing high data volumes or multiple users.
- Users find the **pricing model expensive** for larger teams, particularly when dealing with high data volumes.
- Users find the **steep learning curve** of New Relic challenging, requiring time to fully understand the platform.
- Users find the **complexity** of New Relic's interface and pricing structure daunting, impacting ease of use.
- Users find **difficult learning** curves with NRQL and feature overload, making onboarding and navigation challenging for newcomers.

#### What Are Recent G2 Reviews of New Relic?

**["New Relic User Experience Review"](https://www.g2.com/survey_responses/new-relic-review-10695865)**

**Rating:** 5.0/5.0 stars

_— bhavik m._

[Read full review](https://www.g2.com/survey_responses/new-relic-review-10695865)

**["End-to-End Observability That Makes Troubleshooting Faster"](https://www.g2.com/survey_responses/new-relic-review-13057378)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/new-relic-review-13057378)

#### What Are G2 Users Discussing About New Relic?

- [What does observability mean?](https://www.g2.com/discussions/what-does-observability-mean)
- [How do you use New Relic?](https://www.g2.com/discussions/how-do-you-use-new-relic)
- [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) - 2 comments
- [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) - 1 comment

### [Site24x7](https://www.g2.com/products/site24x7/reviews)

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

**Average Rating:** 4.6/5.0

**Total Reviews:** 448

#### How Do G2 Users Rate Site24x7?

- **Systems Monitoring:** 9.8/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 8.1/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Reporting:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Site24x7?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** CEO, CTO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 45% Medium, 41% Small

#### What Do G2 Reviewers Say About Site24x7?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Site24x7, benefiting from its simple interface and helpful support.
- Users appreciate the **single pane of glass visibility** that seamlessly connects website and server metrics, saving time effortlessly.
- Users appreciate the **real-time monitoring** capabilities of Site24x7, making performance tracking simple and efficient.
- Users value the **vast monitoring options** of Site24x7, allowing easy management of multiple resources from one interface.
- Users love the **easy setup and extensive visibility** of Site24x7, making network monitoring efficient and straightforward.

##### Cons

- Users report **missing alerts** and challenges with interfaces, impacting event monitoring efficiency and effectiveness.
- Users find the **tool integration process complex** , leading to confusion due to the multitude of options available.
- Users find the pricing of Site24x7 to be **expensive** , particularly for smaller businesses needing flexibility.
- Users find the **learning curve for advanced features** of Site24x7 can be steep and daunting.
- Users find the **UI poorly designed** , noting it lacks intuitiveness and feels outdated, affecting overall usability.

#### What Are Recent G2 Reviews of Site24x7?

**["Reliable All-in-One Monitoring Solution"](https://www.g2.com/survey_responses/site24x7-review-13212653)**

**Rating:** 5.0/5.0 stars

_— Mohit Y._

[Read full review](https://www.g2.com/survey_responses/site24x7-review-13212653)

**["Site24x7: Easy, All-in-One Monitoring with Reliable Alerts and AI Insights"](https://www.g2.com/survey_responses/site24x7-review-13214427)**

**Rating:** 5.0/5.0 stars

_— sandip E._

[Read full review](https://www.g2.com/survey_responses/site24x7-review-13214427)

#### What Are G2 Users Discussing About Site24x7?

- [What is the use of network monitoring tool?](https://www.g2.com/discussions/what-is-the-use-of-network-monitoring-tool)
- [What is Site24x7?](https://www.g2.com/discussions/what-is-site24x7) - 1 comment
- [What are the key features of network monitoring tool?](https://www.g2.com/discussions/what-are-the-key-features-of-network-monitoring-tool)
- [What is the use of Site24x7?](https://www.g2.com/discussions/what-is-the-use-of-site24x7) - 1 comment

### [PagerDuty](https://www.g2.com/products/pagerduty/reviews)

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incidents, PagerDuty enables teams to detect, assess, and resolve issues faster, preventing downtime and ensuring business continuity. Key Features and Product Functionality PagerDuty Operations Cloud is the heart of our platform, providing proactive incident response, on-call management, automated workflows, and AI-powered insights. With seamless integrations to over 700 tools, including monitoring and collaboration platforms, PagerDuty helps teams centralize their operations to improve service reliability and avoid disruption. What Makes us Different PagerDuty empowers teams to solve critical problems quickly and efficiently, enhancing operational resilience and improving overall performance. Trusted by leading organizations, the Operations Cloud is uniquely built to handle the complexities of today’s digital businesses. Our ability to deliver real-time incident resolution sets us apart, giving IT leaders and CIOs the confidence to maintain always-on services. Get Started Experience the power of the PagerDuty Operations Cloud. Learn more and start your free trial at www.pagerduty.com/free-trial

**Average Rating:** 4.5/5.0

**Total Reviews:** 950

#### How Do G2 Users Rate PagerDuty?

- **Systems Monitoring:** 9.7/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 9.6/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Reporting:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind PagerDuty?

- **Seller:** [PagerDuty](https://www.g2.com/sellers/pagerduty)
- **Company Website:** www.pagerduty.com
- **Year Founded:** 2009
- **HQ Location:** San Francisco, CA
- **Twitter:** @pagerduty  
24,689 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=939d4e3ae38c9948c223fac14287559f3202cb25d6188d5a010904c292c7c1f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F482819%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,267 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Medium, 38% Large

#### What Do G2 Reviewers Say About PagerDuty?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automated and priority-based notifications** from PagerDuty, enhancing incident response and reducing resolution time.
- Users value the **automated and priority-based notifications** of PagerDuty, ensuring timely responses and reducing downtime.
- Users praise the **ease of integration and reliable management** of alerts with PagerDuty's intuitive features.
- Users appreciate the **ease of use** of PagerDuty, enjoying intuitive features and seamless incident management.
- Users value the **easy integrations** with various tools like Slack and AWS, enhancing collaboration and incident management.

##### Cons

- Users find the **alert issues** in PagerDuty lead to confusion and limits on workflow customization, impacting efficiency.
- Users find the **pricing to be high** , especially for small teams and features that should be included in one plan.
- Users find the **complexity of the interface** in PagerDuty challenging, particularly for new users navigating the system.
- Users often find the **inefficient alert system** overwhelming, leading to unnecessary disruptions and complexity in management.
- Users find the **UI complex** and sometimes clunky, especially challenging for new users navigating through it.

#### What Are Recent G2 Reviews of PagerDuty?

**["Stay on top of your incident management alerts on the Go!"](https://www.g2.com/survey_responses/pagerduty-review-9920149)**

**Rating:** 4.5/5.0 stars

_— Joshua O._

[Read full review](https://www.g2.com/survey_responses/pagerduty-review-9920149)

**["Technical efficiency approach"](https://www.g2.com/survey_responses/pagerduty-review-12856233)**

**Rating:** 4.0/5.0 stars

_— Johnny C._

[Read full review](https://www.g2.com/survey_responses/pagerduty-review-12856233)

#### What Are G2 Users Discussing About PagerDuty?

- [What is PagerDuty used for?](https://www.g2.com/discussions/what-is-pagerduty-used-for) - 2 comments
- [Who are PagerDuty competitors?](https://www.g2.com/discussions/who-are-pagerduty-competitors)
- [How much does PagerDuty cost?](https://www.g2.com/discussions/how-much-does-pagerduty-cost) - 1 comment
- [Who uses PagerDuty?](https://www.g2.com/discussions/who-uses-pagerduty)
- [What is PagerDuty software?](https://www.g2.com/discussions/what-is-pagerduty-software)

### [IBM Instana](https://www.g2.com/products/ibm-instana/reviews)

IBM Instana, now part of the Concert platform, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.

**Average Rating:** 4.4/5.0

**Total Reviews:** 470

#### How Do G2 Users Rate IBM Instana?

- **Systems Monitoring:** 9.0/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 8.7/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)
- **Reporting:** 8.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind IBM Instana?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** www.ibm.com
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, System Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Medium, 36% Large

#### What Do G2 Reviewers Say About IBM Instana?

_AI-generated summary from verified user reviews_

##### Pros

- Users find IBM Instana's **ease of use** remarkable, simplifying complex application monitoring and providing excellent support.
- Users value the **effortless monitoring** with IBM Instana, relishing real-time visibility and automatic service mapping.
- Users appreciate the **real-time monitoring** capabilities of IBM Instana, making root cause analysis effortless and efficient.
- Users appreciate the **effortless monitoring capabilities** of IBM Instana, enhancing visibility and simplifying application management.
- Users find the **easy setup** of IBM Instana allows effortless monitoring and quick real-time insights without manual configurations.

##### Cons

- Users find the pricing of IBM Instana to be **expensive** , especially as their infrastructure scales.
- Users encounter **busy UI issues** that complicate data analysis and require time to acclimate fully.
- Users find the **learning curve steep** , making setup and customization more challenging than with other monitoring tools.
- Users find the **difficult learning curve** of IBM Instana challenging, especially for new users navigating the interface.
- Users note the **expensive pricing** of IBM Instana, especially as infrastructure scales, which can be a concern.

#### What Are Recent G2 Reviews of IBM Instana?

**["Powerful Analytics and Automation Drive Exceptional Performance"](https://www.g2.com/survey_responses/ibm-instana-review-12064579)**

**Rating:** 4.5/5.0 stars

_— Konjengbam M._

[Read full review](https://www.g2.com/survey_responses/ibm-instana-review-12064579)

**["Comprehensive Monitoring, Steep Learning Curve"](https://www.g2.com/survey_responses/ibm-instana-review-13089173)**

**Rating:** 4.5/5.0 stars

_— Aleksander M._

[Read full review](https://www.g2.com/survey_responses/ibm-instana-review-13089173)

#### What Are G2 Users Discussing About IBM Instana?

- [What is Application Performance Monitoring (APM)?](https://www.g2.com/discussions/what-is-application-performance-monitoring-apm) - 2 comments
- [What is Instana?](https://www.g2.com/discussions/instana-what-is-instana)
- [What is Instana?](https://www.g2.com/discussions/what-is-instana) - 2 comments

### [BigPanda](https://www.g2.com/products/bigpanda/reviews)

BigPanda is an agentic IT operations platform that enables enterprises to keep the digital world running by transforming manual and reactive human processes into intelligent, autonomous systems. The world’s most trusted brands rely on BigPanda to detect, respond to, and prevent IT incidents at machine speed, improving operational efficiency and delivering exceptional service reliability to their customers. Our primary users include IT Operations (ITOps), Network Operations Centers (NOC), Major Incident Management, Change Management,, and Site Reliability Engineering (SRE) teams that face increasing challenges due to the complexities of modern IT infrastructure. Enterprises spend $250 billion annually on manual, human-driven IT operations, and it doesn’t scale. Teams are hindered by slow, reactive, and manual ITOps and incident management processes that cannot keep up with the scale and rapid pace of change in today's digital landscape. As a result, enterprises experience service outages and increased operational costs, detracting from their ability to innovate and improve service delivery. BigPanda addresses these challenges by transforming the overwhelming volume of IT alerts and incidents into automated, actionable workflows. By leveraging AI agents, advanced algorithms, and machine learning, the platform unifies events and IT knowledge, correlates incidents across domains, and automates triage and investigation. These capabilities streamline the incident response process and reduce the time spent on manual tasks, allowing IT professionals to focus on strategic initiatives rather than being bogged down by routine firefighting. The key capabilities of BigPanda include: - AI Incident Prevention helps teams stop change-related incidents before they happen with scalable, proactive change and problem management. - AI Detection and Response correlates signals and surfaces critical context, so your teams can act before incidents escalate. - The BigPanda L1 Agent strengthens your first line of defense by automating L1 NOC workflows end to end and scaling L1 operations without increasing headcount. - AI Incident Assistant helps IT teams streamline major incidents, including collaboration, investigation, and resolution, to reduce the impact on the business. These capabilities are powered by the BigPanda IT Knowledge Graph, which is purpose-built to enable an AI-first data strategy by capturing your siloed and fragmented data and using it to power insights and automation. BigPanda integrates seamlessly with existing IT tools, empowering enterprises to automate incident response workflows and gain real-time visibility into IT operations. Automating repetitive IT operations tasks helps organizations minimize human error and accelerate resolution times, while the integration capabilities ensure that teams can leverage their current toolsets without disruption. Additionally, BigPanda offers advanced analytics that provide valuable insights into operational performance, helping organizations make informed decisions that enhance service availability and drive business growth. By utilizing BigPanda, enterprises can significantly reduce their IT operating costs while improving service reliability and overall business agility. The platform empowers teams to proactively manage incidents, mitigate outage risk, and enhance customer satisfaction. As organizations continue to evolve amid digital transformation, BigPanda stands out as a critical tool for modern enterprise IT operations, enabling them to thrive in an increasingly complex environment.

**Average Rating:** 4.5/5.0

**Total Reviews:** 134

#### How Do G2 Users Rate BigPanda?

- **Systems Monitoring:** 9.1/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 9.0/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **Reporting:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind BigPanda?

- **Seller:** [BigPanda](https://www.g2.com/sellers/bigpanda)
- **Company Website:** bigpanda.io
- **Year Founded:** 2012
- **HQ Location:** Mountain View, California
- **Twitter:** @bigpanda  
3,072 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db03fec91b980adbc42b3ddff523fed872925292ce07c07bedadaa86b90f3d66&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2598034%2F&secure%5Burl_type%5D=linkedin_company_website)  
336 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Developer, Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 50% Large, 35% Small

#### What Do G2 Reviewers Say About BigPanda?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **Alerting System** effective for reducing noise and streamlining incident management through automation.
- Users value the **noise reduction** and efficiency achieved in incident management through BigPanda's automation and streamlined workflows.
- Users value the **automation** features of BigPanda, which greatly enhance incident management and reduce noise in workflows.
- Users value the **easy integrations** of BigPanda, enhancing incident management and automating workflows seamlessly.
- Users commend BigPanda for **reducing noise and streamlining incident management** , enhancing overall efficiency through automated workflows.

#### What Are Recent G2 Reviews of BigPanda?

**["BigPanda Turns Alert Noise Into Actionable Incidents with Smart Correlation"](https://www.g2.com/survey_responses/bigpanda-review-13216003)**

**Rating:** 4.5/5.0 stars

_— Atharva S._

[Read full review](https://www.g2.com/survey_responses/bigpanda-review-13216003)

**["AI-Driven Incident Management with Seamless Integration"](https://www.g2.com/survey_responses/bigpanda-review-13181887)**

**Rating:** 4.0/5.0 stars

_— Jeni J._

[Read full review](https://www.g2.com/survey_responses/bigpanda-review-13181887)

#### What Are G2 Users Discussing About BigPanda?

- [How do you use Bigpanda?](https://www.g2.com/discussions/how-do-you-use-bigpanda)
- [What is the use of Bigpanda?](https://www.g2.com/discussions/what-is-the-use-of-bigpanda) - 1 comment
- [Is BigPanda a SaaS?](https://www.g2.com/discussions/is-bigpanda-a-saas) - 1 comment
- [What does BigPanda do?](https://www.g2.com/discussions/what-does-bigpanda-do)

### [Dynatrace](https://www.g2.com/products/dynatrace/reviews)

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. Learn more at www.dynatrace.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,234

#### How Do G2 Users Rate Dynatrace?

- **Systems Monitoring:** 8.8/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 8.5/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)
- **Reporting:** 8.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Dynatrace?

- **Seller:** [Dynatrace](https://www.g2.com/sellers/dynatrace)
- **Year Founded:** 2005
- **HQ Location:** Boston, MA
- **Twitter:** @Dynatrace  
18,668 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=83c43c7495079d745f57a9f8c381cbe86f78689894d05ac3e6cb0ba76b16494d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F125999%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,060 employees on LinkedIn®
- **Ownership:** NYSE: DT

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 69% Large, 23% Medium

#### What Do G2 Reviewers Say About Dynatrace?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Dynatrace, highlighting its intuitive navigation and quick installation process.
- Users value the **real-time break point feature** for debugging code in production, enhancing their development process.
- Users commend the **quick information gathering** of Dynatrace, enhancing bug detection and overall debugging efficiency.
- Users value the **comprehensive data gathering** capabilities of Dynatrace, enabling efficient bug detection without production interruptions.
- Users find **monitoring** capabilities invaluable for quick insights and timely alerts on system issues, enhancing reliability.

##### Cons

- Users find the **learning curve steep** , with challenges in instrumentation and understanding the system effectively.
- Users are frustrated with **missing features** in Dynatrace, impacting data extraction and overall usability.
- Users find the **complexity of instrumentation** with Dynatrace can hinder effective problem investigation and ease of use.
- Users feel the **UI could be less cluttered** , making navigation and log viewing cumbersome for newcomers.
- Users find the **steep learning curve** of Dynatrace challenging, making it difficult to fully utilize its features.

#### What Are Recent G2 Reviews of Dynatrace?

**["Comprehensive Observability, Excellent AI, but Complex Pricing"](https://www.g2.com/survey_responses/dynatrace-review-13111992)**

**Rating:** 4.0/5.0 stars

_— Vishnu Vardhan N._

[Read full review](https://www.g2.com/survey_responses/dynatrace-review-13111992)

**["Davis AI Delivers Clear Root-Cause Insights and Real-Time User Monitoring"](https://www.g2.com/survey_responses/dynatrace-review-12645823)**

**Rating:** 4.5/5.0 stars

_— Sabina K._

[Read full review](https://www.g2.com/survey_responses/dynatrace-review-12645823)

#### What Are G2 Users Discussing About Dynatrace?

- [What is Dynatrace used for?](https://www.g2.com/discussions/what-is-dynatrace-used-for) - 3 comments
- [How do you use Rookout?](https://www.g2.com/discussions/how-do-you-use-rookout)
- [What is the use of Rookout?](https://www.g2.com/discussions/what-is-the-use-of-rookout)
- [What is offline debugging?](https://www.g2.com/discussions/what-is-offline-debugging)
- [What does Rookout do?](https://www.g2.com/discussions/what-does-rookout-do) - 2 comments

### [Datadog](https://www.g2.com/products/datadog/reviews)

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

**Average Rating:** 4.4/5.0

**Total Reviews:** 715

#### How Do G2 Users Rate Datadog?

- **Systems Monitoring:** 9.4/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 9.1/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)
- **Reporting:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Datadog?

- **Seller:** [Datadog](https://www.g2.com/sellers/datadog)
- **Company Website:** www.datadoghq.com
- **Year Founded:** 2010
- **HQ Location:** New York
- **Twitter:** @datadoghq  
51,207 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1b0942496e12618acadaab3a1601417c9f0d1941be094e2cefb0d89c606e73b5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1066442%2F&secure%5Burl_type%5D=linkedin_company_website)  
9,386 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, DevOps Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 47% Medium, 34% Large

#### What Do G2 Reviewers Say About Datadog?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Datadog, appreciating intuitive dashboards and seamless integrations for monitoring.
- Users value the **user-friendly monitoring features** of Datadog, appreciating its intuitive dashboards and quick integrations.
- Users value the **real-time monitoring** capabilities of Datadog, enhancing their operational awareness and response times.
- Users appreciate the **user-friendly interface** and **robust features** of Datadog for seamless monitoring and integration.
- Users value the **intuitive dashboard creation** in Datadog, making monitoring easy and effective across various environments.

##### Cons

- Users feel that Datadog's pricing is **expensive** , suggesting it should be more affordable for better access.
- Users find the **learning curve steep** , with many features overwhelming and requiring a higher level of experience.
- Users find the **pricing issues** of Datadog concerning, citing high costs that escalate unpredictably with added features.
- Users feel the **cost is too high** , especially as expenses can scale unpredictably with additional features and logs.
- Users report a **steep learning curve** with Datadog, finding setup and usage challenging for newcomers.

#### What Are Recent G2 Reviews of Datadog?

**["Faster incident detection and root-cause analysis, leading to better customer experience."](https://www.g2.com/survey_responses/datadog-review-12850013)**

**Rating:** 4.5/5.0 stars

_— Bertrand P._

[Read full review](https://www.g2.com/survey_responses/datadog-review-12850013)

**["Datadog: Unified Logs, Metrics & Traces for Real-Time Visibility and Faster Debugging"](https://www.g2.com/survey_responses/datadog-review-13049319)**

**Rating:** 4.5/5.0 stars

_— Anshul S._

[Read full review](https://www.g2.com/survey_responses/datadog-review-13049319)

#### What Are G2 Users Discussing About Datadog?

- [How good is Datadog?](https://www.g2.com/discussions/how-good-is-datadog)
- [Does Datadog use AWS?](https://www.g2.com/discussions/does-datadog-use-aws) - 2 comments
- [What can Datadog monitor?](https://www.g2.com/discussions/what-can-datadog-monitor)
- [What is the use of Datadog?](https://www.g2.com/discussions/what-is-the-use-of-datadog) - 3 comments

### [SysAid](https://www.g2.com/products/sysaid/reviews)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Adding a powerful new operational layer to IT, AI Agents take the first action, freeing IT teams to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, or steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. With our award-winning support, you’re set up for success. ITSM run by AI, and you.

**Average Rating:** 4.5/5.0

**Total Reviews:** 718

#### How Do G2 Users Rate SysAid?

- **Artificial Intelligence:** 10.0/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SysAid?

- **Seller:** [SysAid](https://www.g2.com/sellers/sysaid)
- **Company Website:** www.sysaid.com
- **Year Founded:** 2002
- **HQ Location:** Toronto, Canada
- **Twitter:** @sysaid  
9,591 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e57e0684b7352c17bf14e10dc7aeb9f1071d8c107de0bf4a9f28d020b0f8231&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F132666%2F&secure%5Burl_type%5D=linkedin_company_website)  
264 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 60% Medium, 30% Large

#### What Do G2 Reviewers Say About SysAid?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of SysAid, enhancing efficiency in IT service management and support tasks.
- Users praise the **excellent customer support** from SysAid that enhances their ticket management and communication processes.
- Users commend SysAid's **automation features** for enhancing efficiency in ticket routing and improving response times.
- Users appreciate the **robust ITSM features** of SysAid, enabling efficient ticketing, asset tracking, and automated workflows.
- Users value the **efficient ticket management** in SysAid, enhancing service delivery and asset tracking seamlessly.

##### Cons

- Users find the **missing features** in SysAid limiting, especially regarding API functionality and reporting capabilities.
- Users experience a **steep learning curve** with SysAid due to complex setup and extensive customization options.
- Users find the **clunky interface** of SysAid challenging, affecting usability and efficiency in managing tasks.
- Users experience **poor customer support** with slow response and resolution times, leading to frustrating delays and unresolved issues.
- Users find the **complex setup** of SysAid challenging, with difficult configurations and unoptimized mobile performance hindering efficiency.

#### What Are Recent G2 Reviews of SysAid?

**["SysAid meets you HelpDesk needs"](https://www.g2.com/survey_responses/sysaid-review-8279742)**

**Rating:** 5.0/5.0 stars

_— Paul D._

[Read full review](https://www.g2.com/survey_responses/sysaid-review-8279742)

**["Strong User Experience with Room for Developer Documentation Improvements"](https://www.g2.com/survey_responses/sysaid-review-12829911)**

**Rating:** 4.5/5.0 stars

_— Barry Q._

[Read full review](https://www.g2.com/survey_responses/sysaid-review-12829911)

#### What Are G2 Users Discussing About SysAid?

- [What is SysAid used for?](https://www.g2.com/discussions/what-is-sysaid-used-for) - 1 comment
- [How do I upgrade my SysAid?](https://www.g2.com/discussions/how-do-i-upgrade-my-sysaid) - 1 comment
- [Why did you choose service management program?](https://www.g2.com/discussions/why-did-you-choose-service-management-program) - 1 comment
- [How much are Sysaids?](https://www.g2.com/discussions/how-much-are-sysaids)
- [Are Sysaids free?](https://www.g2.com/discussions/are-sysaids-free) - 1 comment

### [Siit](https://www.g2.com/products/siit/reviews)

Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with existing tools, Siit eliminates complexity, accelerates resolution times, and transforms internal support into a strategic advantage.

**Average Rating:** 5.0/5.0

**Total Reviews:** 29

#### How Do G2 Users Rate Siit?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Siit?

- **Seller:** [Siit](https://www.g2.com/sellers/siit)
- **Year Founded:** 1976
- **HQ Location:** Paris, FR
- **Twitter:** @siitapp  
35 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a1dabb043b6a045e7faa391074f2b37d6a0ad1229ff10bef66019925021af63&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsiit-app&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 55% Small, 45% Medium

#### What Do G2 Reviewers Say About Siit?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Siit incredibly **easy to use** , streamlining support requests and enhancing internal communication effortlessly.
- Users find the **seamless Slack integration** of Siit enhances collaboration and significantly streamlines support requests.
- Users value the **efficient customer support** of Siit, enhancing communication and expediting resolution of requests.
- Users love the **conversational support** in Siit, enhancing communication and streamlining support requests through Slack.
- Users appreciate the **communication efficiency** of Siit, enhancing request handling and simplifying support processes for busy teams.

##### Cons

- Users feel that the **inadequate reporting** of Siit limits their ability to gain deeper insights into operations.
- Users feel that Siit lacks **inadequate reporting features** , limiting their ability to gain insights into support operations.
- Users feel there are **integration issues** with Siit, suggesting the need for broader onboarding resource connections.
- Users face **connectivity issues** with Siit, affecting their experience due to the reliance on stable internet access.
- Users desire more **customization options** in Siit to enhance their overall experience and reporting capabilities.

#### What Are Recent G2 Reviews of Siit?

**["Good fit if your company runs on Teams"](https://www.g2.com/survey_responses/siit-review-12761625)**

**Rating:** 5.0/5.0 stars

_— Callista R._

[Read full review](https://www.g2.com/survey_responses/siit-review-12761625)

**["AI works well with our Notion knowledge base"](https://www.g2.com/survey_responses/siit-review-12771109)**

**Rating:** 5.0/5.0 stars

_— Gatien D._

[Read full review](https://www.g2.com/survey_responses/siit-review-12771109)

### [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews)

Find out what is happening in your business and take meaningful action quickly with Splunk Enterprise. Automate the collection, indexing and alerting of machine data that's critical to your operations. Uncover the actionable insights from all your data — no matter the source or format. Leverage artificial intelligence and machine learning for predictive and proactive business decisions.

**Average Rating:** 4.3/5.0

**Total Reviews:** 415

#### How Do G2 Users Rate Splunk Enterprise?

- **Systems Monitoring:** 7.9/10 (Category avg: 9.0/10)
- **Artificial Intelligence:** 7.0/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)
- **Reporting:** 7.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Splunk Enterprise?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 64% Large, 27% Medium

#### What Do G2 Reviewers Say About Splunk Enterprise?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **innovation** of Splunk Enterprise, appreciating its user-friendly features and powerful analytics capabilities.
- Users value the **customization features** of Splunk Enterprise, enabling tailored insights and dynamic dashboards for effective monitoring.
- Users commend the **ease of use** of Splunk Enterprise, enhancing effective monitoring and quick issue resolution.
- Users value the **efficient log management** capabilities of Splunk Enterprise for accurate analysis and insights.
- Users value the **powerful reporting features** of Splunk Enterprise, enhancing data analysis and visualization capabilities significantly.

##### Cons

- Users find Splunk Enterprise to be **expensive** , especially as data volumes grow, impacting smaller teams' operations.
- Users face a **steep learning curve** with Splunk Enterprise, which can hinder quick mastery of its features.
- Users highlight the **expensive licensing** of Splunk Enterprise, making it difficult for some companies to adopt.
- Users face **integration issues** with Splunk Enterprise, requiring better add-ons and simpler architecture for easier deployment.
- Users feel that Splunk Enterprise has **missing features** , lacking important add-ons and more flexible data onboarding options.

#### What Are Recent G2 Reviews of Splunk Enterprise?

**["SPL search and dashboards are really useful"](https://www.g2.com/survey_responses/splunk-enterprise-review-12547655)**

**Rating:** 4.0/5.0 stars

_— Nishith J._

[Read full review](https://www.g2.com/survey_responses/splunk-enterprise-review-12547655)

**["Excellent Enterprise Observability and Log Management Solution for Hybrid Cloud Infrastructure"](https://www.g2.com/survey_responses/splunk-enterprise-review-12045230)**

**Rating:** 4.5/5.0 stars

_— RaviShankar S._

[Read full review](https://www.g2.com/survey_responses/splunk-enterprise-review-12045230)

#### What Are G2 Users Discussing About Splunk Enterprise?

- [What is Splunk Enterprise used for?](https://www.g2.com/discussions/what-is-splunk-enterprise-used-for) - 1 comment
- [What is the difference between Splunk Enterprise and Splunk Enterprise Security?](https://www.g2.com/discussions/splunk-enterprise-what-is-the-difference-between-splunk-enterprise-and-splunk-enterprise-security) - 1 comment
- [What are Splunk Enterprise components?](https://www.g2.com/discussions/what-are-splunk-enterprise-components) - 1 comment
- [Which apps ship with Splunk Enterprise?](https://www.g2.com/discussions/which-apps-ship-with-splunk-enterprise) - 1 comment
- [What does Splunk Enterprise do?](https://www.g2.com/discussions/what-does-splunk-enterprise-do) - 1 comment

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