Siit
28 avis
- 1 profils
- 7 catégories
Note moyenne des étoiles
5.0
Au service des clients depuis
1976
Siit Avis
GD
Gatien D.
AI works well with our Notion knowledge base
We have a pretty mature Notion setup and the AI agent points at it instead of trying to be smart. Answers actually link back to the doc the answer came from which means people start trusting it. About a third of our usual VPN and SSO questions never reach me anymore. Took a couple of weeks of pruning old pages to get there but worth it.
CR
Callista R.
Good fit if your company runs on Teams
Most of our company lives in Teams not Slack and finding a help desk tool that actually treats Teams as a first class citizen was harder than expected. Siit isn’t a Slack tool with a Teams skin. Forms render properly inside the chat and approvals happen right in the thread. Nobody gets kicked out to a portal. We’re 500 people across 3 countries and adoption was almost instant.
NM
Nathan M.
Worked better for us than Freshservice did
We were on Freshservice for about 3 years and the portal felt like nobody used it. Tickets came in by email or someone tapping you on Slack. Switched to Siit last September and within a month most requests came in through the actual product. Our team is 4 people for 350 employees and we finally have real ticket data instead of guessing.
À propos
Qu'est-ce que Siit ?
Siit is a modern Service Desk built for IT and internal operations teams. Siit offers a flexible, intuitive platform that simplifies request handling, automates workflows, and reduces workloads. Its AI-powered capabilities seamlessly integrate with existing tools, accelerating resolution times and enhancing efficiency - all inside Slack or Teams. Trusted by fast-growing companies, Siit empowers teams to deliver high-quality support while turning internal operations into a strategic advantage.
Détails
Année de fondation
1976
Site web
www.siit.ioÀ la recherche de informations sur les logiciels ?
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