G2 reviewers report that Zoho Social excels in user satisfaction, boasting a significantly higher overall score compared to Twitter Analytics. Users appreciate its intuitive interface, stating that it is "very simple and straightforward," making it easy for team members to manage social media accounts effectively.
Users say that Zoho Social's comprehensive features, such as the ability to post across multiple platforms simultaneously, enhance their social media management experience. This capability is particularly praised by those managing multiple accounts, highlighting its efficiency in keeping track of various social media activities.
Reviewers mention that Twitter Analytics provides valuable insights into audience engagement, with features that summarize performance metrics effectively. Users find the visual summaries of their top tweets and monthly comparisons helpful for understanding content performance, although they note that it lacks the depth of analysis offered by Zoho Social.
According to verified reviews, Zoho Social stands out for its robust support and onboarding process, with users noting that the platform is easy to set up and administer. This is a significant advantage for small businesses looking for a hassle-free implementation experience.
Users highlight that while Twitter Analytics offers real-time data, it falls short in areas like report customizability and sentiment analysis compared to Zoho Social. Reviewers express a desire for more detailed reporting features that can help them tailor their strategies more effectively.
G2 reviewers indicate that Zoho Social's strong market presence and positive feedback from a larger user base contribute to its reputation as a reliable tool for small businesses. In contrast, Twitter Analytics, while useful, has a smaller review pool, which may limit the insights available for potential users.
Pricing
Entry-Level Pricing
Twitter Analytics
No pricing available
Zoho Social
FREE
$0.00
(Forever free. No ads, of course.)
1 Team Member
1 Brand
6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile
Can I export this data to Google Data Studio (for free potentially)?
1 Comment
BM
You can download your .CSV file from twitter analytics then upload it to Google Data Studio to get a digital report.
Twitter Analytics is supported...Read more
Twitter Analytics has no more discussions with answers
How do I make the most of Reporting and sharing Analytics with clients?
2 Comments
BN
The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of...Read more
How do I use the repeat post option?
2 Comments
PE
Hi Salman, you can enable and use the Repeat Scheduler when scheduling your posts from 'New Post' publishing window in Zoho Social. This feature will allow...Read more
Better Reporting Please
2 Comments
PE
Hi Andy, the Reports in Zoho Social can only be generated for up to 95 days in the past. We already have plans to increase the date-range to generate...Read more
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