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At a Glance
Market Segments
Small-Business (66.5% of reviews)
Small-Business (65.3% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
Starting at $79.00 Per Month
Toast
Star Rating
(329)4.2 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansTock
Star Rating
(96)4.2 out of 5
Market Segments
Small-Business (65.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Toast excels in its POS system, achieving a high rating of 9.2, while Tock's POS system only scores 6.5, indicating that Toast provides a more robust and user-friendly point-of-sale experience.
- Reviewers mention that Toast's employee scheduling feature is rated at 9.0, significantly higher than Tock's 7.7, suggesting that Toast offers more effective tools for managing staff schedules.
- G2 users highlight that Toast's kitchen ticketing system is rated at 8.9, compared to Tock's 5.0, indicating that Toast provides a more efficient and reliable solution for kitchen operations.
- Users on G2 report that Tock shines in its reservations feature, receiving a high score of 9.5, while Toast's reservations feature is rated at 7.2, suggesting that Tock offers superior functionality for managing customer bookings.
- Reviewers mention that Toast's inventory management is rated at 7.8, while Tock's is significantly lower at 5.2, indicating that Toast provides better tools for tracking and managing inventory effectively.
- Users say that Toast's overall ease of use is rated at 8.9, which is higher than Tock's 7.9, suggesting that Toast may be more intuitive and user-friendly for everyday operations.
Pricing
Entry-Level Pricing
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Tock
Base
Starting at $79.00
Per Month
Waitlist tools to optimize walk-ins. Best for establishments that are walk-in only.
- Walk-in waitlist tools
- Table and guest management
- Events
Free Trial
Toast
No trial information availableTock
No trial information availableRatings
Meets Requirements
8.5
252
8.3
93
Ease of Use
8.9
252
7.9
93
Ease of Setup
8.2
167
8.0
75
Ease of Admin
8.5
159
8.2
56
Quality of Support
7.7
246
8.8
83
Has the product been a good partner in doing business?
8.3
160
8.8
55
Product Direction (% positive)
8.3
242
8.4
93
Features by Category
Core HR
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Not enough data
Generative AI
Not enough data
Not enough data
Platform
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Not enough data
Employee Self Service
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Not enough data
Administration
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Not enough data
Taxes
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Not enough data
Integration
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Not enough data
Platform
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
Not enough data
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.8
147
Not enough data
7.9
86
Not enough data
7.6
70
Not enough data
8.2
112
Not enough data
8.7
149
Not enough data
8.1
90
Not enough data
Meal Service
8.8
142
Not enough data
8.9
113
Not enough data
8.7
146
Not enough data
8.8
140
Not enough data
8.6
124
Not enough data
Platform Basics
8.5
73
7.9
29
8.3
58
6.8
30
Back Office
8.7
64
7.1
29
8.1
69
Feature Not Available
8.6
71
7.3
28
7.8
45
Feature Not Available
Front of Office
9.2
81
6.5
27
8.7
62
8.8
28
8.8
76
Feature Not Available
7.3
40
9.5
29
Platform Data
9.0
72
8.4
28
Agentic AI - Restaurant Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
3.9
22
Feature Not Available
3.9
22
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Restaurant Reservations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Toast and Tock are categorized as Restaurant Management
Reviews
Reviewers' Company Size
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
53.2%
Food & Beverages
26.1%
Hospitality
6.8%
Accounting
1.6%
Real Estate
1.0%
Other
11.3%
Restaurants
35.8%
Wine and Spirits
33.7%
Hospitality
14.7%
Food & Beverages
8.4%
Food Production
2.1%
Other
5.3%
Alternatives
Discussions
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
Tock has no discussions with answers
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