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Compare Smartlook and UXCam

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At a Glance
Smartlook
Smartlook
Star Rating
(873)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plans
UXCam
UXCam
Star Rating
(211)4.6 out of 5
Market Segments
Small-Business (56.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UXCam

Smartlook vs UXCam

When assessing the two solutions, reviewers found Smartlook easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with UXCam overall.

  • Reviewers felt that Smartlook meets the needs of their business better than UXCam.
  • When comparing quality of ongoing product support, reviewers felt that UXCam is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Smartlook over UXCam.
Pricing
Entry-Level Pricing
Smartlook
Free
$0.00
Browse all 3 pricing plans
UXCam
No pricing available
Free Trial
Smartlook
Free Trial is available
UXCam
Free Trial is available
Ratings
Meets Requirements
8.9
656
8.8
156
Ease of Use
8.9
662
8.6
159
Ease of Setup
9.1
459
8.9
92
Ease of Admin
9.1
451
9.1
75
Quality of Support
8.8
470
9.3
150
Has the product been a good partner in doing business?
9.0
385
9.2
76
Product Direction (% positive)
9.0
620
8.8
137
Features by Category
8.5
475
Not enough data
Metrics
8.8
157
Not enough data
8.7
78
Not enough data
8.5
153
Not enough data
8.6
149
Not enough data
8.6
130
Not enough data
8.2
65
Not enough data
8.4
68
Not enough data
8.6
126
Not enough data
8.7
126
Not enough data
Reporting
8.8
149
Not enough data
8.5
63
Not enough data
8.6
121
Not enough data
8.6
117
Not enough data
8.3
108
Not enough data
7.8
18
Not enough data
8.7
119
Not enough data
Other
8.7
135
Not enough data
8.6
109
Not enough data
Feature Not Available
Not enough data
8.5
91
Not enough data
8.4
90
Not enough data
Feature Not Available
Not enough data
8.3
91
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
208
Not enough data
8.6
100
Not enough data
8.8
316
Not enough data
Feature Not Available
Not enough data
8.5
90
8.5
96
User Identification
Feature Not Available
8.3
73
8.4
59
8.5
79
8.7
64
8.4
79
Tracking & Reporting
8.3
64
8.9
79
8.6
69
8.6
74
8.5
60
8.5
71
8.6
77
8.6
82
8.9
72
8.7
77
8.7
74
8.9
81
Metrics
8.8
34
8.7
79
8.5
33
8.6
79
8.1
29
8.2
76
8.0
29
8.2
76
8.5
28
8.3
75
8.5
252
8.2
49
User Behavior
9.1
221
|
Verified
8.7
46
8.9
205
|
Verified
8.0
42
8.4
166
|
Verified
8.7
48
A/B Testing
8.4
126
|
Verified
8.3
47
8.0
86
|
Verified
7.5
40
8.3
124
|
Verified
8.4
45
8.3
104
|
Verified
7.9
40
Visitor Information
8.4
167
|
Verified
8.6
44
8.4
125
|
Verified
8.0
44
Agentic AI - Session Replay
Not enough data
Not enough data
8.5
137
7.9
40
Product Analytics
Feature Not Available
7.9
33
8.7
109
8.6
37
8.5
91
8.0
34
8.7
97
8.4
37
8.4
72
7.9
30
8.1
44
7.8
31
Feature Not Available
7.2
30
8.9
83
7.7
28
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Crash ReportingHide 11 FeaturesShow 11 Features
Not enough data
8.7
85
Crash Monitoring
Not enough data
9.0
34
Not enough data
8.6
29
Not enough data
8.6
29
Crash Data
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
9.0
34
Metrics
8.8
34
8.7
79
8.5
33
8.6
79
8.1
29
8.2
76
8.0
29
8.2
76
8.5
28
8.3
75
8.7
355
8.5
35
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
252
7.7
32
8.5
229
8.3
31
8.4
220
9.2
33
8.5
207
8.6
29
8.7
140
8.0
28
Reporting
8.7
279
8.6
35
9.1
312
8.8
34
9.0
275
8.6
32
8.4
223
8.5
32
8.4
39
8.4
85
Metrics
8.8
34
8.7
79
8.5
33
8.6
79
8.1
29
8.2
76
8.0
29
8.2
76
8.5
28
8.3
75
Mobile App OptimizationHide 15 FeaturesShow 15 Features
9.0
61
8.2
63
Variation Testing
Feature Not Available
7.5
35
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.8
30
Reporting
9.0
29
8.4
46
8.9
33
8.6
52
Personalization
9.2
28
8.0
43
9.0
28
8.1
40
8.9
30
8.3
41
Administration
8.9
41
8.4
43
Feature Not Available
8.1
39
8.9
45
8.5
49
Feature Not Available
9.0
49
Categories
Categories
Shared Categories
Smartlook
Smartlook
UXCam
UXCam
Unique Categories
Smartlook
Smartlook is categorized as Digital Analytics
UXCam
UXCam is categorized as Mobile Crash Reporting
Reviews
Reviewers' Company Size
Smartlook
Smartlook
Small-Business(50 or fewer emp.)
85.5%
Mid-Market(51-1000 emp.)
12.0%
Enterprise(> 1000 emp.)
2.5%
UXCam
UXCam
Small-Business(50 or fewer emp.)
56.3%
Mid-Market(51-1000 emp.)
29.6%
Enterprise(> 1000 emp.)
14.1%
Reviewers' Industry
Smartlook
Smartlook
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
UXCam
UXCam
Financial Services
14.5%
Computer Software
11.1%
Information Technology and Services
8.7%
Health, Wellness and Fitness
7.2%
Hospital & Health Care
6.8%
Other
51.7%
Alternatives
Smartlook
Smartlook Alternatives
Fullstory
Fullstory
Add Fullstory
Glassbox
Glassbox
Add Glassbox
Contentsquare
Contentsquare
Add Contentsquare
LogRocket
LogRocket
Add LogRocket
UXCam
UXCam Alternatives
Fullstory
Fullstory
Add Fullstory
Glassbox
Glassbox
Add Glassbox
Mixpanel
Mixpanel
Add Mixpanel
Amplitude Analytics
Amplitude
Add Amplitude Analytics
Discussions
Smartlook
Smartlook Discussions
How can I exclude myself from the recordings?
2 Comments
Rasik C.
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ipsRead more
Is there a whitelabel version of this software?
1 Comment
Lukas M.
LM
Hi Kristen, I am really sorry, but we don't offer that. Best regards, lukasRead more
I would to know how to use all the features, is there any number I can dial?
1 Comment
Lukas M.
LM
Hi Gurpeet, you can chat with our customer success team and arrange a demo. Best regards, LukasRead more
UXCam
UXCam Discussions
What is UXCam used for?
1 Comment
Official Response from UXCam
Companies like Costa Coffee and JobNimbus use UXCam to understand user behavior. UXCam helped JobNimbus improve their ratings on the Play Store from 2.5...Read more
Monty the Mongoose crying
UXCam has no more discussions with answers