Link copied to clipboard # Smartlook vs UXCam Comparison - What are their main differences? Share [ Export ](/compare/smartlook/uxcam/export.csv) SmartlookUXCam[+ Add Product](#) Pricing **Smartlook** Free Trial **$0.00** Flat Rate Per Month · Free **$55.00** Flat Rate Per Month · Pro **Custom Quote Available** · Enterprise **UXCam** Free Trial No pricing available **Pricing Insights** from reviews Perceived Cost **Smartlook** $$$$$ **UXCam** $$$$$ Average Discount **Smartlook** 9% **UXCam** 17%8% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Smartlook** 6 months Based on 100 responses **UXCam** 6 months Based on 100 responses Return on Investment **Smartlook** 6 months Based on 100 responses **UXCam** 6 months Based on 100 responses ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook") ![UXCam](https://images.g2crowd.com/uploads/product/hd_favicon/e2e3e96e66ed5c868208f35e5973c3ed/uxcam.svg "UXCam") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Smartlook** Ease of Use (3) Insights (3) Cluttered Interface (1) Complex Features (1) **UXCam** Session Replay (8) Customer Support (6) Dashboard Issues (3) Search Difficulty (3) Integrations **Smartlook** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image") Adobe Commerce (formerly... ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7d6d4d4f013b0c2e6779f3fc5aa1220/authoritas.png "Product Avatar Image") Authoritas ](https://www.g2.com/products/authoritas/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f1f021f562c5b50a25ecb2d7147b89c3/drupal.jpeg "Product Avatar Image") Drupal ](https://www.g2.com/products/drupal/reviews)[ View all ](https://www.g2.com/products/smartlook/integrations) **UXCam** Not enough data Screenshots **Smartlook** ![Smartlook screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/150482/g2-banner-dashboard-1600x1000.png) **UXCam** ![UXCam screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/119119/features-session-recordings-03.png) **Ratings** from reviews Meets Requirements **Smartlook** **8.9** /10 Based on 657 responses **UXCam** **8.8** /10 Based on 156 responses Ease of Use **Smartlook** **8.9** /10 Based on 663 responses **UXCam** **8.6** /10 Based on 159 responses Ease of Setup **Smartlook** **9.1** /10 Based on 460 responses **UXCam** **8.9** /10 Based on 92 responses Ease of Admin **Smartlook** **9.1** /10 Based on 451 responses **UXCam** **9.1** /10 Based on 75 responses Quality of Support **Smartlook** **8.8** /10 Based on 471 responses **UXCam** **9.3** /10 Based on 150 responses Has the product been a good partner in doing business? **Smartlook** **9.0** /10 Based on 385 responses **UXCam** **9.2** /10 Based on 76 responses Product Direction (% positive) **Smartlook** **9.0** /10 Based on 621 responses **UXCam** **8.8** /10 Based on 137 responses **Features** ratings from reviews Mobile App Analytics **8.5** /10 Based on 90 responses **8.5** /10 Based on 96 responses Session Replay **8.5** /10 Based on 253 responses **8.2** /10 Based on 49 responses Product Analytics **8.5** /10 Based on 137 responses **7.9** /10 Based on 40 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Heatmap Tools **8.7** /10 Based on 355 responses **8.5** /10 Based on 35 responses Mobile Analytics **8.4** /10 Based on 39 responses **8.4** /10 Based on 85 responses Mobile App Optimization **9.0** /10 Based on 61 responses **8.2** /10 Based on 63 responses Digital Analytics **8.5** /10 Based on 475 responses Not enough data Mobile Crash Reporting Not enough data **8.7** /10 Based on 85 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 85.4% Mid-Market(51-1000 emp.) 12.1% Enterprise(\> 1000 emp.) 2.5% Small-Business(50 or fewer emp.) 85.4% Mid-Market(51-1000 emp.) 12.1% Enterprise(\> 1000 emp.) 2.5% Small-Business(50 or fewer emp.) 56.3% Mid-Market(51-1000 emp.) 29.6% Enterprise(\> 1000 emp.) 14.1% Small-Business(50 or fewer emp.) 56.3% Mid-Market(51-1000 emp.) 29.6% Enterprise(\> 1000 emp.) 14.1% **Reviewers' Industry** [![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook")](https://www.g2.com/products/smartlook/reviews) Smartlook Computer Software 10.4% Information Technology and Services 8.1% Marketing and Advertising 7.9% Retail 5.4% Internet 4.9% Other 63.2% [![UXCam](https://images.g2crowd.com/uploads/product/hd_favicon/e2e3e96e66ed5c868208f35e5973c3ed/uxcam.svg "UXCam")](https://www.g2.com/products/uxcam/reviews) UXCam Financial Services 14.5% Computer Software 11.1% Information Technology and Services 8.7% Health, Wellness and Fitness 7.2% Hospital & Health Care 6.8% Other 51.7% Alternatives **Smartlook Alternatives** ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") [ Fullstory ](/products/fullstory/reviews) ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox") [ Glassbox ](/products/glassbox/reviews) ![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg "Contentsquare") [ Contentsquare ](/products/contentsquare/reviews) ![LogRocket](https://images.g2crowd.com/uploads/product/hd_favicon/02a7cab8766411b9be06bbe68373a32a/logrocket.svg "LogRocket") [ LogRocket ](/products/logrocket/reviews) **UXCam Alternatives** ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") [ Fullstory ](/products/fullstory/reviews) ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox") [ Glassbox ](/products/glassbox/reviews) ![Mixpanel](https://images.g2crowd.com/uploads/product/hd_favicon/a8dfba5627ded732f3d6f4363d5bec06/mixpanel.svg "Mixpanel") [ Mixpanel ](/products/mixpanel/reviews) ![Amplitude Analytics](https://images.g2crowd.com/uploads/product/hd_favicon/35091843fa8b7ef42a40e8b72e65463a/amplitude-analytics.svg "Amplitude Analytics") [ Amplitude ](/products/amplitude-analytics/reviews) ## Smartlook vs UXCam FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between UXCam vs Smartlook? UXCam and Smartlook are both highly rated Product Analytics platforms, but UXCam stands out for its advanced mobile analytics features and higher Quality of Support score, while Smartlook is noted for its ease of use and broader review base. | [UXCam](https://www.g2.com/products/uxcam/reviews) | [Smartlook](https://www.g2.com/products/smartlook/reviews) | | --- | --- | | 4.6/5 (211 reviews) | 4.6/5 (874 reviews) | | Small-Business | Small-Business | | 8.9 | 9.1 | | 9.3 | 8.8 | | Session Replay (8 all-time mentions) | Ease of Use (2 all-time mentions) | ### How do the pricing models of UXCam and Smartlook compare? UXCam is perceived as a stronger value for small businesses and startups, while Smartlook is noted for its free plan and affordability but has some reviewer concerns about pricing at scale. - **UXCam:** Reviewers highlight startup-friendly pricing and value for small teams, with several noting that the platform balances functionality and affordability. - **Smartlook:** Reviewers appreciate the free plan for trials and small projects, but some mention price concerns and switching to alternatives like MS Clarity due to cost and usability issues. ### What are the best alternatives to UXCam and Smartlook? The best alternatives to UXCam and Smartlook are Fullstory, Glassbox, and Hotjar. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [UXCam](https://www.g2.com/products/uxcam/reviews) | 4.6/5 (211 reviews) | Small-Business | Startup-friendly pricing, strong value for small teams | Session Replay (8 all-time mentions) | | [Smartlook](https://www.g2.com/products/smartlook/reviews) | 4.6/5 (874 reviews) | Small-Business | Free plan available, some price concerns at scale | Ease of Use (2 all-time mentions) | | [Fullstory](https://www.g2.com/products/fullstory/reviews) | 4.5/5 (1052 reviews) | Mid-Market | Fair market rate, more valuable than some alternatives | Comprehensive analytics and session replay | | [Glassbox](https://www.g2.com/products/glassbox/reviews) | 4.9/5 (809 reviews) | Enterprise | — | Enterprise-grade analytics and user journey insights | ### Which Product Analytics features should I prioritize when comparing UXCam and Smartlook? Buyers should prioritize Session Replay, Heatmaps, Error Tracking, Funnel Analysis, and Customer Support when comparing UXCam and Smartlook. - **Session Replay:** UXCam (8 all-time mentions), Smartlook (recent reviews highlight session recording as a core feature) - **Heatmaps:** UXCam (5 all-time mentions), Smartlook (recent reviews highlight heatmaps as a key feature) - **Error Tracking:** UXCam (6 all-time mentions), Smartlook (recent reviews mention error identification and bug tracking) - **Funnel Analysis:** UXCam (3 all-time mentions for funnel creation), Smartlook (recent reviews highlight funnel analytics and journey identification) - **Customer Support:** UXCam (6 all-time mentions), Smartlook (recent reviews note helpful support but with slightly lower satisfaction) ### What are the pros and cons of UXCam vs Smartlook? UXCam's headline strength is advanced session replay and customer support, while Smartlook is praised for ease of use and analytics visualization. - **UXCam strengths:** Session Replay (8 all-time mentions), Customer Support (6 all-time mentions), Error Tracking (6 all-time mentions), Heatmaps (5 all-time mentions), User Behavior Tracking (6 all-time mentions), Easy Integrations (3 all-time mentions) - **UXCam trade-offs:** Dashboard complexity and search difficulty (3 all-time mentions each), occasional delays in session uploads, and a learning curve for new users - **Smartlook strengths:** Ease of Use (2 all-time mentions), Analytics and Insights (2 all-time mentions each), Customizable dashboards, affordable/free plan for small projects - **Smartlook trade-offs:** Cluttered interface, dashboard issues, data retention limits, and some reviewers cite a learning curve and occasional delays or bugs ### Is UXCam or Smartlook better for small businesses? UXCam is the better fit for small businesses, with strong reviewer sentiment on ease of setup, startup-friendly pricing, and value for small teams. - **UXCam:** Largest segment is Small-Business; reviewers consistently highlight easy onboarding, quick integration, and strong support for small teams and startups. - **Smartlook:** Largest segment is Small-Business; reviewers note the free plan is useful for small projects, but some mention price and usability concerns as usage scales. ### Which Product Analytics platform has better integrations? Reviewers do not express a clear preference for integrations between UXCam and Smartlook. - **UXCam:** Reviewers mention easy integrations in recent reviews, but no specific third-party tools are cited. - **Smartlook:** Reviewers note integrations with website builders and e-commerce platforms, but no specific third-party tools are named in recent reviews. ### How do UXCam and Smartlook compare on customer support? UXCam has a higher Quality of Support score (9.3 vs 8.8), indicating a stronger reviewer sentiment for support experiences. - **UXCam:** Reviewers frequently praise responsive and helpful customer support, with 6 all-time mentions for Customer Support and multiple recent reviews highlighting onboarding and ongoing assistance. - **Smartlook:** Reviewers describe support as helpful and attentive, but with a slightly lower satisfaction score and occasional mentions of slow issue resolution. ### Which is easier to implement, UXCam or Smartlook? Smartlook has a marginally higher Ease of Setup score (9.1 vs 8.9), but both products are rated highly for implementation. - **UXCam:** Reviewers highlight easy onboarding, quick integration, and straightforward setup, especially for small teams and startups. - **Smartlook:** Reviewers note simple setup, easy configuration, and fast time-to-value, with several citing the platform as easy to implement for both web and mobile projects. ### Which product has better Sessions? UXCam is more frequently cited for Sessions, with 8 all-time mentions for Session Replay, while Smartlook is also recognized for session recording in recent reviews. - **UXCam:** Session Replay (8 all-time mentions), advanced session recording features, and high reviewer satisfaction for analyzing user journeys. - **Smartlook:** Session recording is a core feature in recent reviews, with reviewers highlighting its value for troubleshooting and user journey analysis. ## Smartlook vs UXCam When assessing the two solutions, reviewers found Smartlook easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with UXCam overall. - Reviewers felt that Smartlook meets the needs of their business better than UXCam. - When comparing quality of ongoing product support, reviewers felt that UXCam is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Smartlook over UXCam.