Compare Smartlook and UXCam 
Featured Products
At a Glance
Market Segments
Small-Business (85.4% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Smartlook
Star Rating
(874)4.6 out of 5
Market Segments
Small-Business (85.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansUXCam
Star Rating
(211)4.6 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UXCamSmartlook vs UXCam
When assessing the two solutions, reviewers found Smartlook easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with UXCam overall.
- Reviewers felt that Smartlook meets the needs of their business better than UXCam.
- When comparing quality of ongoing product support, reviewers felt that UXCam is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Smartlook over UXCam.
Pricing
Entry-Level Pricing
Smartlook
Free
$0.00
For small projects
- 3000 sessions per month
- 1 month data history
- 10 events definitions
UXCam
No pricing availableFree Trial
Smartlook
Free Trial is available
UXCam
Free Trial is available
Ratings
Meets Requirements
8.9
657
8.8
156
Ease of Use
8.9
663
8.6
159
Ease of Setup
9.1
460
8.9
92
Ease of Admin
9.1
451
9.1
75
Quality of Support
8.8
471
9.3
150
Has the product been a good partner in doing business?
9.0
385
9.2
76
Product Direction (% positive)
9.0
621
8.8
137
Features by Category
Metrics
8.8
157
Not enough data
8.7
78
Not enough data
8.5
153
Not enough data
8.6
149
Not enough data
8.6
130
Not enough data
8.2
65
Not enough data
8.4
68
Not enough data
8.6
126
Not enough data
8.7
126
Not enough data
Reporting
8.8
149
Not enough data
8.5
63
Not enough data
8.6
121
Not enough data
8.6
117
Not enough data
8.3
108
Not enough data
7.8
18
Not enough data
8.7
119
Not enough data
Other
8.7
135
Not enough data
8.6
109
Not enough data
Feature Not Available
Not enough data
8.5
91
Not enough data
8.4
90
Not enough data
Feature Not Available
Not enough data
8.3
91
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
208
Not enough data
8.6
100
Not enough data
8.8
316
Not enough data
Feature Not Available
Not enough data
User Identification
Feature Not Available
8.3
73
8.4
59
8.5
79
8.7
64
8.4
79
Tracking & Reporting
8.3
64
8.9
79
8.6
69
8.6
74
8.5
60
8.5
71
8.6
77
8.6
82
8.9
72
8.7
77
8.7
74
8.9
81
Metrics
8.8
34
8.7
79
8.5
33
8.6
79
8.1
29
8.2
76
8.0
29
8.2
76
8.5
28
8.3
75
User Behavior
9.1
221
|
Verified
8.7
46
8.9
205
|
Verified
8.0
42
8.4
166
|
Verified
8.7
48
A/B Testing
8.4
127
|
Verified
8.3
47
8.0
86
|
Verified
7.5
40
8.3
124
|
Verified
8.4
45
8.3
104
|
Verified
7.9
40
Visitor Information
8.4
167
|
Verified
8.6
44
8.4
125
|
Verified
8.0
44
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Feature Not Available
7.9
33
8.7
109
8.6
37
8.5
91
8.0
34
8.7
97
8.4
37
8.4
72
7.9
30
8.1
44
7.8
31
Feature Not Available
7.2
30
8.9
83
7.7
28
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
9.0
34
Not enough data
8.6
29
Not enough data
8.6
29
Crash Data
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
9.0
34
Metrics
8.8
34
8.7
79
8.5
33
8.6
79
8.1
29
8.2
76
8.0
29
8.2
76
8.5
28
8.3
75
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
252
7.7
32
8.5
229
8.3
31
8.4
220
9.2
33
8.5
207
8.6
29
8.7
140
8.0
28
Reporting
8.7
279
8.6
35
9.1
312
8.8
34
9.0
275
8.6
32
8.4
223
8.5
32
Metrics
8.8
34
8.7
79
8.5
33
8.6
79
8.1
29
8.2
76
8.0
29
8.2
76
8.5
28
8.3
75
Variation Testing
Feature Not Available
7.5
35
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.8
30
Reporting
9.0
29
8.4
46
8.9
33
8.6
52
Personalization
9.2
28
8.0
43
9.0
28
8.1
40
8.9
30
8.3
41
Administration
8.9
41
8.4
43
Feature Not Available
8.1
39
8.9
45
8.5
49
Feature Not Available
9.0
49
Categories
Categories
Shared Categories
Smartlook and UXCam are categorized as Product Analytics, Session Replay, Heatmap Tools, Mobile App Analytics, and Mobile App Optimization
Unique Categories
Smartlook is categorized as Digital Analytics
UXCam is categorized as Mobile Crash Reporting
Reviews
Reviewers' Company Size
Smartlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXCam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.4%
Information Technology and Services
8.1%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
Financial Services
14.5%
Computer Software
11.1%
Information Technology and Services
8.7%
Health, Wellness and Fitness
7.2%
Hospital & Health Care
6.8%
Other
51.7%
Discussions
How can I exclude myself from the recordings?
2 Comments
JM
Hi Enrico,
thank you for your question. You can exclude your IP address by going to the "IP blocking" tab in your account settings.
You can also open...Read more
Is there any reason why smartlook would not record some portions of the user session?
1 Comment
Official Response from Smartlook
Hi Inbaraj,
We’d like to look into this for you but we’d need some more details about this specific case. Please reach out to our support team at...Read more
What's the best approach for using smart look for mobile app optimisation ?
1 Comment
Official Response from Smartlook
Hi Joshua,
There are many different approaches you could take but here is our suggestion. You could first leverage automated insights like heatmaps and...Read more
What is UXCam used for?
1 Comment
Official Response from UXCam
Companies like Costa Coffee and JobNimbus use UXCam to understand user behavior.
UXCam helped JobNimbus improve their ratings on the Play Store from 2.5...Read more
UXCam has no more discussions with answers
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