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At a Glance
Market Segments
Small-Business (85.5% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
$0.00
No pricing available
Smartlook
Star Rating
(873)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansUXCam
Star Rating
(211)4.6 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UXCamSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UXCam excels in session replays, with a score of 8.8, allowing for detailed analysis of user interactions, while Smartlook shines even brighter with a score of 9.1, providing a more comprehensive view of user behavior.
- Reviewers mention that Smartlook offers superior click tracking capabilities, scoring 9.1 compared to UXCam's 8.7, which helps businesses better understand user engagement and optimize their interfaces.
- G2 users highlight that UXCam's quality of support is rated at 9.3, indicating a strong commitment to customer service, whereas Smartlook's support is rated lower at 8.8, suggesting room for improvement in this area.
- Users on G2 report that Smartlook provides better geolocation tracking with a score of 8.7, compared to UXCam's 8.4, which can be crucial for businesses targeting specific regional markets.
- Reviewers say that UXCam's custom event tracking is rated highly at 8.9, making it easier for users to tailor their analytics, while Smartlook's score of 8.3 indicates it may not be as flexible in this regard.
- Users report that Smartlook's A/B testing features are particularly strong, scoring 9.7, which is significantly higher than UXCam's 7.5, making it a better choice for businesses focused on optimizing conversion rates through testing.
Pricing
Entry-Level Pricing
Smartlook
Free
$0.00
For small projects
- 3000 sessions per month
- 1 month data history
- 10 events definitions
UXCam
No pricing availableFree Trial
Smartlook
Free Trial is available
UXCam
Free Trial is available
Ratings
Meets Requirements
8.9
656
8.8
156
Ease of Use
8.9
662
8.6
159
Ease of Setup
9.1
459
8.9
92
Ease of Admin
9.1
451
9.1
75
Quality of Support
8.8
470
9.3
150
Has the product been a good partner in doing business?
9.0
385
9.2
76
Product Direction (% positive)
9.0
620
8.8
137
Features by Category
Metrics
8.8
157
Not enough data
8.7
78
Not enough data
8.5
153
Not enough data
8.6
149
Not enough data
8.6
130
Not enough data
8.2
65
Not enough data
8.4
68
Not enough data
8.6
126
Not enough data
8.7
126
Not enough data
Reporting
8.8
149
Not enough data
8.5
63
Not enough data
8.6
121
Not enough data
8.6
117
Not enough data
8.3
108
Not enough data
7.8
18
Not enough data
8.7
119
Not enough data
Other
8.7
135
Not enough data
8.6
109
Not enough data
Feature Not Available
Not enough data
8.5
91
Not enough data
8.4
90
Not enough data
Feature Not Available
Not enough data
8.3
91
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
208
Not enough data
8.6
100
Not enough data
8.8
316
Not enough data
Feature Not Available
Not enough data
User Identification
Feature Not Available
8.3
73
8.4
59
8.5
79
8.7
64
8.4
79
Tracking & Reporting
8.3
64
8.9
79
8.6
69
8.6
74
8.5
60
8.5
71
8.6
77
8.6
82
8.9
72
8.7
77
8.7
74
8.9
81
Metrics
8.8
34
8.7
79
8.5
33
8.6
79
8.1
29
8.2
76
8.0
29
8.2
76
8.5
28
8.3
75
User Behavior
9.1
221
|
Verified
8.7
46
8.9
205
|
Verified
8.0
42
8.4
166
|
Verified
8.7
48
A/B Testing
8.4
126
|
Verified
8.3
47
8.0
86
|
Verified
7.5
40
8.3
124
|
Verified
8.4
45
8.3
104
|
Verified
7.9
40
Visitor Information
8.4
167
|
Verified
8.6
44
8.4
125
|
Verified
8.0
44
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Feature Not Available
7.9
33
8.7
109
8.6
37
8.5
91
8.0
34
8.7
97
8.4
37
8.4
72
7.9
30
8.1
44
7.8
31
Feature Not Available
7.2
30
8.9
83
7.7
28
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
9.0
34
Not enough data
8.6
29
Not enough data
8.6
29
Crash Data
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
9.0
34
Metrics
8.8
34
8.7
79
8.5
33
8.6
79
8.1
29
8.2
76
8.0
29
8.2
76
8.5
28
8.3
75
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
252
7.7
32
8.5
229
8.3
31
8.4
220
9.2
33
8.5
207
8.6
29
8.7
140
8.0
28
Reporting
8.7
279
8.6
35
9.1
312
8.8
34
9.0
275
8.6
32
8.4
223
8.5
32
Metrics
8.8
34
8.7
79
8.5
33
8.6
79
8.1
29
8.2
76
8.0
29
8.2
76
8.5
28
8.3
75
Variation Testing
Feature Not Available
7.5
35
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.8
30
Reporting
9.0
29
8.4
46
8.9
33
8.6
52
Personalization
9.2
28
8.0
43
9.0
28
8.1
40
8.9
30
8.3
41
Administration
8.9
41
8.4
43
Feature Not Available
8.1
39
8.9
45
8.5
49
Feature Not Available
9.0
49
Categories
Categories
Shared Categories
Smartlook and UXCam are categorized as Product Analytics, Session Replay, Heatmap Tools, Mobile App Analytics, and Mobile App Optimization
Unique Categories
Smartlook is categorized as Digital Analytics
UXCam is categorized as Mobile Crash Reporting
Reviews
Reviewers' Company Size
Smartlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXCam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.4%
Information Technology and Services
8.2%
Marketing and Advertising
7.9%
Retail
5.4%
Internet
4.9%
Other
63.2%
Financial Services
14.5%
Computer Software
11.1%
Information Technology and Services
8.7%
Health, Wellness and Fitness
7.2%
Hospital & Health Care
6.8%
Other
51.7%
Discussions
How can I exclude myself from the recordings?
2 Comments
RC
You can exclude your IP, here's the page: https://app.smartlook.com/settings/ipsRead more
I would to know how to use all the features, is there any number I can dial?
1 Comment
LM
Hi Gurpeet,
you can chat with our customer success team and arrange a demo.
Best regards,
LukasRead more
What integration does Smartlook currently offer that cannot be missing from the platform implementation?
1 Comment
LM
Hi Fernanda,
check our most important integrations here: https://help.smartlook.com/en/collections/1948380-integrations
LukasRead more
What is UXCam used for?
1 Comment
Official Response from UXCam
Companies like Costa Coffee and JobNimbus use UXCam to understand user behavior.
UXCam helped JobNimbus improve their ratings on the Play Store from 2.5...Read more
UXCam has no more discussions with answers
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