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Compare Sitecore Digital Experience Platform and Twilio Segment 
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At a Glance
Market Segments
Enterprise (55.7% of reviews)
Mid-Market (47.6% of reviews)
Entry-Level Pricing
No pricing available
$120 Per month
Sitecore Digital Experience Platform
Star Rating
(554)4.1 out of 5
Market Segments
Enterprise (55.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Sitecore Digital Experience PlatformTwilio Segment
Star Rating
(561)4.5 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansSitecore Digital Experience Platform vs Twilio Segment
When assessing the two solutions, reviewers found Twilio Segment easier to use, set up, and administer. Reviewers also preferred doing business with Twilio Segment overall.
- Reviewers felt that Twilio Segment meets the needs of their business better than Sitecore Digital Experience Platform.
- When comparing quality of ongoing product support, reviewers felt that Twilio Segment is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Twilio Segment over Sitecore Digital Experience Platform.
Pricing
Entry-Level Pricing
Sitecore Digital Experience Platform
No pricing availableTwilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Free Trial
Sitecore Digital Experience Platform
No trial information availableTwilio Segment
Free Trial is available
Ratings
Meets Requirements
8.3
349
8.9
426
Ease of Use
7.1
414
8.7
428
Ease of Setup
6.2
294
8.5
244
Ease of Admin
7.6
232
8.9
237
Quality of Support
7.5
321
8.6
367
Has the product been a good partner in doing business?
7.9
216
8.8
225
Product Direction (% positive)
8.1
329
8.3
386
Features by Category
Content
8.1
200
|
Verified
Not enough data
7.7
197
|
Verified
Not enough data
7.9
185
|
Verified
Not enough data
6.9
172
|
Verified
Not enough data
7.8
179
|
Verified
Not enough data
7.5
178
|
Verified
Not enough data
7.6
183
|
Verified
Not enough data
7.0
183
|
Verified
Not enough data
7.9
187
|
Verified
Not enough data
Design
6.3
162
|
Verified
Not enough data
6.6
164
|
Verified
Not enough data
7.4
165
|
Verified
Not enough data
8.0
177
|
Verified
Not enough data
Platform
8.2
157
|
Verified
Not enough data
7.8
166
|
Verified
Not enough data
8.0
171
|
Verified
Not enough data
8.5
177
|
Verified
Not enough data
8.7
162
|
Verified
Not enough data
8.5
152
|
Verified
Not enough data
7.1
155
|
Verified
Not enough data
8.0
159
|
Verified
Not enough data
Agentic AI - Web Content Management
7.0
11
Not enough data
6.5
10
Not enough data
Analytics
7.8
110
Not enough data
7.7
110
Not enough data
7.7
108
Not enough data
7.6
110
Not enough data
8.9
87
Not enough data
8.0
86
Not enough data
Content Management
8.5
112
Not enough data
8.2
111
Not enough data
8.4
108
Not enough data
Design & Development
6.9
104
Not enough data
6.9
104
Not enough data
7.2
105
Not enough data
Agentic AI - Digital Experience Platforms
6.4
14
Not enough data
6.9
14
Not enough data
6.7
14
Not enough data
6.7
14
Not enough data
6.5
14
Not enough data
Administration
Not enough data
8.6
86
Not enough data
8.2
68
Not enough data
8.7
77
Not enough data
8.0
85
Management
Not enough data
8.2
43
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
8.6
46
Compliance
Not enough data
8.9
96
Not enough data
8.7
80
Not enough data
8.8
85
Not enough data
8.7
83
Security
Not enough data
9.0
56
Not enough data
8.4
54
Not enough data
8.9
50
Data Quality
Not enough data
8.7
99
Not enough data
9.1
98
Not enough data
9.3
98
Maintainence
Not enough data
9.0
53
Not enough data
8.7
46
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
142
|
Verified
Not enough data
8.7
146
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
138
|
Verified
Intelligence
Not enough data
8.0
122
|
Verified
Not enough data
6.9
85
|
Verified
Not enough data
Feature Not Available
Functionality
9.2
12
Not enough data
8.6
12
Not enough data
9.3
12
Not enough data
Management
9.3
12
Not enough data
8.0
11
Not enough data
9.4
12
Not enough data
Support
8.5
11
Not enough data
9.2
10
Not enough data
9.4
11
Not enough data
Functionality
Not enough data
9.1
27
Not enough data
8.4
18
Not enough data
8.8
26
Not enough data
9.0
24
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
9.0
26
Not enough data
8.7
25
Not enough data
8.6
24
Not enough data
8.7
29
Not enough data
9.0
27
Not enough data
9.0
28
Functionality
Not enough data
9.0
21
Not enough data
8.7
21
Not enough data
9.1
24
Not enough data
8.3
21
Not enough data
8.5
18
Not enough data
8.6
23
Not enough data
8.7
20
Not enough data
8.3
15
Not enough data
8.7
18
Development
Not enough data
8.9
47
Not enough data
8.1
39
Management
Not enough data
8.0
46
Not enough data
8.6
43
Integration Options
Not enough data
8.4
23
Not enough data
8.4
23
Not enough data
8.8
39
Not enough data
8.5
20
Data Management
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
6.7
7
Not enough data
8.1
6
Not enough data
6.9
6
Functionality
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
6.9
6
Security
Not enough data
8.3
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
Integration and Orchestration - Digital Experience Orchestration (DXO) Platforms
8.8
7
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
Experience Management and Personalization - Digital Experience Orchestration (DXO) Platforms
8.3
7
Not enough data
8.1
7
Not enough data
9.3
7
Not enough data
Agentic AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Experience Management - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.4
18
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
8.8
12
Categories
Categories
Shared Categories
Sitecore Digital Experience Platform and Twilio Segment share no categories
Unique Categories
Sitecore Digital Experience Platform is categorized as Digital Experience Platforms (DXP), Digital Experience Orchestration (DXO) Platforms, Web Content Management, WebOps Platforms, and Site Search Software
Twilio Segment is categorized as Consent Management Platform (CMP), Data Subject Access Request (DSAR), Data Privacy Management, Data Governance, Customer Data Platform (CDP), E-Commerce Data Integration, and Reverse ETL
Reviews
Reviewers' Company Size
Sitecore Digital Experience Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.8%
Hospital & Health Care
9.6%
Computer Software
6.4%
Insurance
5.6%
Financial Services
5.2%
Other
62.4%
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.8%
Alternatives
Discussions
Just more information on how to actually use things. Also, does it have to be so slow?
2 Comments
RS
Depending on the version of Sitecore you have, the number of child items you have under each node of the content tree, and many config factors, Sitecore can...Read more
When can we expect (functional) improvements on ScForms?
1 Comment
KV
scForms doesn't get updated very often, so I wouldn't expect an update to come very soon. In my 5 years of using scForms, I saw 1 major update to the...Read more
Why don't the bullets and numbering work in your rich text editor ribbon?
1 Comment
TM
Hello Dorene,
Please ask your question on the https://sitecore.stackexchange.com/. You will get help there much faster.Read more
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
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