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Compare ServiceTitan and SmartServ 
At a Glance
Market Segments
Small-Business (64.7% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ServiceTitan
Star Rating
(345)4.5 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSmartServ
Star Rating
(10)4.7 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SmartServServiceTitan vs SmartServ
When assessing the two solutions, reviewers found SmartServ easier to use, set up, and administer. Reviewers also preferred doing business with SmartServ overall.
- Reviewers felt that ServiceTitan meets the needs of their business better than SmartServ.
- When comparing quality of ongoing product support, reviewers felt that SmartServ is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SmartServ over ServiceTitan.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableSmartServ
No pricing availableFree Trial
ServiceTitan
No trial information availableSmartServ
No trial information availableRatings
Meets Requirements
8.8
285
8.7
9
Ease of Use
8.4
290
9.3
9
Ease of Setup
6.8
217
8.9
6
Ease of Admin
8.0
194
9.4
6
Quality of Support
7.8
280
9.6
9
Quality of Work
Not enough data
Not enough data
Responsiveness
Not enough data
Not enough data
Expertise of Team
Not enough data
Not enough data
Execution Ability
Not enough data
Not enough data
Communication Skills
Not enough data
Not enough data
Professionalism
Not enough data
Not enough data
Has the product been a good partner in doing business?
8.7
195
9.7
6
Product Direction (% positive)
9.1
281
10.0
9
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
82
Not enough data
6.8
78
Not enough data
Before the Job
7.4
183
Not enough data
8.9
202
Not enough data
8.4
195
Not enough data
8.4
190
Not enough data
On the Job
8.6
196
Not enough data
7.8
198
Not enough data
7.3
180
Not enough data
8.5
202
Not enough data
8.1
171
Not enough data
After the Job
8.4
202
Not enough data
8.4
199
Not enough data
8.7
199
Not enough data
7.9
181
Not enough data
Agentic AI - Field Service Management
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Not enough data
Other Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ServiceTitan and SmartServ share no categories
Unique Categories
SmartServ is categorized as SEO Services, Social Media Marketing (SMM) Companies, and Marketing Strategy
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartServ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
37.1%
Consumer Services
23.7%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.2%
Consumer Services
40.0%
Construction
30.0%
Utilities
10.0%
Information Technology and Services
10.0%
Airlines/Aviation
10.0%
Other
0.0%
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
SmartServ has no discussions with answers
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