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Compare Salesforce Field Service and TEGRAL 
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At a Glance
Market Segments
Mid-Market (42.5% of reviews)
Mid-Market (47.6% of reviews)
Entry-Level Pricing
$165.00 1 User Per Month
No pricing available
Salesforce Field Service
Star Rating
(980)4.4 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Pros & Cons
Entry-Level Pricing
$165.00 1 User Per Month
Browse all 4 pricing plansTEGRAL
Star Rating
(21)4.9 out of 5
Market Segments
Mid-Market (47.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TEGRALSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Field Service excels in its robust CRM integrations, with a score of 8.8, allowing seamless connectivity with existing Salesforce products. In contrast, TEGRAL's CRM integrations received a lower score of 7.7, indicating potential limitations in this area.
- Reviewers mention that TEGRAL shines in its ease of use, scoring 9.6 compared to Salesforce Field Service's 8.4. Users appreciate TEGRAL's intuitive interface, which simplifies navigation and reduces the learning curve for new users.
- G2 users highlight the superior quality of support provided by TEGRAL, achieving a perfect score of 10.0. In comparison, Salesforce Field Service scored 8.5, suggesting that users may experience longer response times or less comprehensive support.
- Users on G2 report that TEGRAL's reporting capabilities are exceptional, with a score of 9.8, allowing for detailed insights and analytics. Salesforce Field Service, while still strong at 8.6, may not offer the same depth of reporting features that users find valuable.
- Reviewers mention that the dispatch functionality in TEGRAL is highly rated at 9.8, providing efficient scheduling and resource allocation. Salesforce Field Service, with a score of 8.5, may not match the level of efficiency and user satisfaction found in TEGRAL's dispatch features.
- Users say that while both products offer location tracking, TEGRAL's feature is rated higher at 9.5, indicating more accurate and reliable tracking capabilities compared to Salesforce Field Service's score of 8.5, which may lead to less effective field operations.
Pricing
Entry-Level Pricing
Salesforce Field Service
Dispatcher
$165.00
1 User Per Month
Intelligent Dispatch Console built directly on CRM.
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation
TEGRAL
No pricing availableFree Trial
Salesforce Field Service
No trial information availableTEGRAL
Free Trial is available
Ratings
Meets Requirements
8.6
347
9.9
15
Ease of Use
8.4
737
9.6
21
Ease of Setup
7.8
604
9.0
21
Ease of Admin
8.3
170
9.3
9
Quality of Support
8.6
337
9.9
15
Has the product been a good partner in doing business?
8.7
163
9.8
8
Product Direction (% positive)
9.0
340
10.0
15
Features by Category
Generative AI
7.9
152
Feature Not Available
7.5
150
Feature Not Available
Before the Job
8.5
276
9.3
10
8.6
270
9.5
10
8.6
276
9.4
9
8.4
268
8.5
9
On the Job
Feature Not Available
9.3
9
8.5
273
9.3
9
Feature Not Available
8.9
9
8.5
274
7.0
9
8.4
226
7.6
7
After the Job
8.6
277
9.6
9
8.6
272
9.5
10
8.2
226
6.7
8
8.7
225
6.2
7
Agentic AI - Field Service Management
7.8
58
Not enough data
7.9
59
Not enough data
8.2
58
Not enough data
Categories
Categories
Shared Categories
Salesforce Field Service and TEGRAL are categorized as Field Service Management
Unique Categories
Salesforce Field Service has no unique categories
TEGRAL has no unique categories
Reviews
Reviewers' Company Size
Salesforce Field Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TEGRAL
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
8.4%
Information Technology and Services
8.4%
Hospital & Health Care
4.9%
Telecommunications
4.5%
Consulting
4.4%
Other
69.4%
Machinery
19.0%
Manufacturing
14.3%
Facilities Services
14.3%
Chemicals
14.3%
Mechanical or Industrial Engineering
9.5%
Other
28.6%
Discussions
What is Salesforce Field Service used for?
2 Comments
DJ
The best function of Salesforce Field Service Lightning is probably task assignment. This tool allows you to create and quickly track work assignments,...Read more
Salesforce Field Service has no more discussions with answers
TEGRAL has no discussions with answers
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