[ Agentfo... Reviews ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) [ Agentfo... Reviews ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) # Agentforce Field Service (formerly Salesforce Field Service) Pricing Overview [Editedit](https://my.g2.com/agentforce-field-service-formerly-salesforce-field-service/pricings) ## Agentforce Field Service (formerly Salesforce Field Service) Pricing Key Insights Last updated on Apr 30, 2026 * * * Agentforce Field Service (formerly Salesforce Field Service) offers **4 pricing editions** , starting from **$50** to **$165**. Agentforce Field Service (formerly Salesforce Field Service) pricing tiers are designed to support different usage levels and team sizes. Agentforce Field Service (formerly Salesforce Field Service) does not offer a **free trial**. Compare the Agentforce Field Service (formerly Salesforce Field Service) pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Salesforce** for **custom pricing**. * * * Contractor — $50 / 1 User Per Month Contractor Plus — $75 / 1 User Per Month Dispatcher — $165 / 1 User Per Month Technician — $165 / 1 User Per Month Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Dispatcher $165.00 1 User Per Month Intelligent Dispatch Console built directly on CRM. - Scheduling and Optimization - Resource and Work Management - Workflow Automation Show More Technician $165.00 1 User Per Month Mobile toolkit to empower frontline teams. - Mobile Productivity Tools - Workflow Automation - Offline capable Show More Contractor $50.00 1 User Per Month Empower 3rd party Field Service Professionals - Mobile for work orders, cases, contracts - Mobile Productivity Tools Show More Contractor Plus $75.00 1 User Per Month Empower contractors to serve and generate revenue. - Cross-sell and upsell for revenue generation - Mobile Productivity Tools Show More Field Service Pricing Pricing information for Agentforce Field Service (formerly Salesforce Field Service) is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Agentforce Field Service (formerly Salesforce Field Service) must be conducted with the seller. More pricing details here https://www.salesforce.com/products/field-service/pricing/ Pricing information was last updated on October 10, 2024 Show More Download complete pricing list[DownloadDownload now](#) ## Agentforce Field Service (formerly Salesforce Field Service) Pricing FAQs Generated using AI Is Agentforce Field Service (formerly Salesforce Field Service) free, or does it offer a free trial? No. According to G2 data, Agentforce Field Service (formerly Salesforce Field Service) does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. How much does Agentforce Field Service (formerly Salesforce Field Service) cost in 2026? According to G2 data, Agentforce Field Service (formerly Salesforce Field Service) pricing in 2026 starts at $50.00 and can reach $165.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Salesforce's official pricing page for the most current details. Who is Agentforce Field Service (formerly Salesforce Field Service) pricing best suited for? Based on G2 reviewer demographics and sentiment, Agentforce Field Service (formerly Salesforce Field Service)'s pricing is best suited for mid-market and enterprise organizations with established field service operations that can absorb the higher licensing costs. G2 reviewers from industries such as manufacturing, telecommunications, construction, and information technology report the strongest value alignment, particularly when intelligent scheduling, route optimization, and CRM integration are core needs. The Contractor and Contractor Plus tiers suit businesses managing third-party field professionals at a lower cost entry point. Small businesses frequently cite Agentforce Field Service (formerly Salesforce Field Service)'s pricing as a barrier, making it less ideal for teams with limited budgets or simpler field service requirements. What are the key differences between the free and paid versions of Agentforce Field Service (formerly Salesforce Field Service)? Agentforce Field Service (formerly Salesforce Field Service) does not offer a free version or free trial according to G2 pricing data. The entry-level tiers are the Dispatcher and Technician plans, each priced at $165.00 per month, covering intelligent scheduling, workflow automation, mobile productivity tools, and offline capability. The Contractor tier at $50.00 per month provides a more limited mobile-focused experience for third-party field professionals, while Contractor Plus at $75.00 per month adds cross-sell and upsell capabilities. G2 reviewers note that advanced AI features and scheduling optimization carry additional licensing costs beyond base tiers, and enterprise needs can be addressed through custom quotes. Is Agentforce Field Service (formerly Salesforce Field Service) considered good value for its pricing? G2 reviewers broadly describe Agentforce Field Service (formerly Salesforce Field Service) as a premium investment that delivers measurable operational returns, though cost concerns are among the most frequently cited drawbacks. The platform earns a strong 4.5 out of 5 average rating, suggesting satisfaction despite pricing friction. G2 users consistently highlight fuel savings, improved first-time fix rates, and reduced manual scheduling as tangible ROI drivers. However, reviewers from small businesses frequently flag the pricing of Agentforce Field Service (formerly Salesforce Field Service) as prohibitive, with some noting competitors like Zoho Desk offer more affordable alternatives. Mid-market and enterprise users tend to view the total cost of ownership as justified given the depth of scheduling, AI, and CRM integration capabilities. ## Top-Rated Alternatives [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5(510) ](https://www.g2.com/products/jobber/reviews) [ ![Skedulo](https://images.g2crowd.com/uploads/product/hd_favicon/f855a4bd2fe756e723eb09f2dc770388/skedulo.svg "Skedulo") Skedulo 4.1/5(422) ](https://www.g2.com/products/skedulo/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.5/5(373) ](https://www.g2.com/products/servicetitan/reviews) [ View All Alternatives ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/competitors/alternatives) ## Agentforce Field Service... Pricing Reviews (2) ![Adam J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam J.") AJ Adam J. CEO Small-Business (50 or fewer emp.) 9/13/2023 More Options - - [Respond as Agentforce Field Service...](https://www.g2.com/survey_responses/agentforce-field-service-formerly-salesforce-field-service-review-8609057/official_response/new) "Highly recommend" 5/5 What do you like best about Agentforce Field Service (formerly Salesforce Field Service)? It's the most customizable service tool for us. Any ideas we have about how to best service our customer we can implement and are not locked down to only one way of doing things. Review collected by and hosted on G2.com. What do you dislike about Agentforce Field Service (formerly Salesforce Field Service)? It took a while to get things setup the way we wanted. Also training staff is critical, there could be more training for the dispatcher rolls and for the service techs in the field Review collected by and hosted on G2.com. What problems is Agentforce Field Service (formerly Salesforce Field Service) solving and how is that benefiting you? Allows us to service i customers quickly and efficiently. We can scale our customer base with our having to scale our overhead cost at the same rate, which makes us more profitable over time. Review collected by and hosted on G2.com. Show More 10/15/2025 Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment") AR Verified User in Renewables & Environment Mid-Market (51-1000 emp.) 10/15/2025 More Options - - [Respond as Agentforce Field Service...](https://www.g2.com/survey_responses/agentforce-field-service-formerly-salesforce-field-service-review-11818319/official_response/new) "Great Geolocation and Time Tracking, but Photo Capture Needs Third-Party App" 2.5/5 What do you like best about Agentforce Field Service (formerly Salesforce Field Service)? Geolocation, data capture for time tracking, work plans Review collected by and hosted on G2.com. What do you dislike about Agentforce Field Service (formerly Salesforce Field Service)? Need third party for data photo capture. Review collected by and hosted on G2.com. What problems is Agentforce Field Service (formerly Salesforce Field Service) solving and how is that benefiting you? Route optimization, time tracking, SF info for the techs Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Agentforce Field Service (formerly Salesforce Field Service) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-field-service.png "Product Avatar Image") Microsoft Dynamics 365 Field Service 3.9/5(156) [ Compare Now ](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-dynamics-365-field-service) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b6726c1445aa02dec4b5c5c3e81e7540/ptc-servicemax.png "Product Avatar Image") ServiceMax 4.2/5(144) [ Compare Now ](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-ptc-servicemax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.5/5(373) [ Compare Now ](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-servicetitan) ## Consulting Services for Agentforce Field Service (formerly Salesforce Field Service) [ ![Vicasso](https://images.g2crowd.com/uploads/product/hd_favicon/338aeae9ac2fded4445d40232036ce69/vicasso.svg "Vicasso") Vicasso 3.4/5(5) ](https://www.g2.com/products/vicasso/reviews) [ ![Bluewolf](https://images.g2crowd.com/uploads/product/hd_favicon/1487565548/bluewolf.svg "Bluewolf") Bluewolf 3.8/5(26) ](https://www.g2.com/products/bluewolf/reviews) [ ![Deloitte Implementation Services](https://images.g2crowd.com/uploads/product/hd_favicon/1487565549/deloitte-implementation-services.svg "Deloitte Implementation Services") Deloitte Implementation Services ](https://www.g2.com/products/deloitte-implementation-services/reviews) [See all Agentforce Field Service (formerly Salesforce Field Service) Providers](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/implementation) ##### Categories on G2 [ Field Service Management ](https://www.g2.com/categories/field-service-management) ##### Explore More [ Which platform offers AI-powered content generation? ](https://www.g2.com/discussions/which-platform-offers-ai-powered-content-generation)[ Top big data analytics solutions for e-commerce ](https://www.g2.com/discussions/top-big-data-analytics-solutions-for-e-commerce)[ Which performance management software do big tech firms use ](https://www.g2.com/discussions/which-performance-management-software-do-big-tech-firms-use-and-why) [ Which PLM platforms make it fast to find specific product data and pull up historical design versions without a slow search or digging through folder structures? ](https://www.g2.com/discussions/which-plm-platforms-make-it-fast-to-find-specific-product-data-and-pull-up-historical-design-versions-without-a-slow-search-or-digging-through-folder-structures%20)[ What is the top-rated remote desktop solution for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-remote-desktop-solution-for-enterprises)[ Pros and Cons Details ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews?qs=pros-and-cons) Show More [ Which platform offers AI-powered content generation? ](https://www.g2.com/discussions/which-platform-offers-ai-powered-content-generation)[ Top big data analytics solutions for e-commerce ](https://www.g2.com/discussions/top-big-data-analytics-solutions-for-e-commerce)[ Which performance management software do big tech firms use ](https://www.g2.com/discussions/which-performance-management-software-do-big-tech-firms-use-and-why) [ Which PLM platforms make it fast to find specific product data and pull up historical design versions without a slow search or digging through folder structures? ](https://www.g2.com/discussions/which-plm-platforms-make-it-fast-to-find-specific-product-data-and-pull-up-historical-design-versions-without-a-slow-search-or-digging-through-folder-structures%20)[ What is the top-rated remote desktop solution for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-remote-desktop-solution-for-enterprises)[ Pros and Cons Details ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews?qs=pros-and-cons)