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At a Glance
Market Segments
Small-Business (56.1% of reviews)
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Rulai
Star Rating
(82)4.6 out of 5
Market Segments
Small-Business (56.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Rulaiyellow.ai
Star Rating
(106)4.4 out of 5
Market Segments
Small-Business (38.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about yellow.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that yellow.ai excels in its Customization Interface with a score of 9.3, allowing for extensive personalization of chat flows, while Rulai, although strong, scores slightly lower at 8.9. Reviewers mention that this flexibility in yellow.ai enhances user experience significantly.
- Reviewers mention that Rulai shines in Ease of Use with a score of 9.3 compared to yellow.ai's 8.7. Users on G2 appreciate Rulai's intuitive design, making it easier for teams to adopt and utilize the software without extensive training.
- G2 users highlight that yellow.ai's Natural Language Understanding (NLU) is rated at 8.3, which some users find less effective than Rulai's 9.2. Reviewers say that Rulai's superior NLU capabilities lead to more accurate and context-aware responses during customer interactions.
- Users report that Rulai's Quality of Support is rated at 9.1, which is higher than yellow.ai's 8.4. Reviewers mention that Rulai's support team is responsive and knowledgeable, providing timely assistance that enhances the overall user experience.
- Reviewers mention that yellow.ai's Generative AI features, particularly in AI Text Generation, score 7.8, which some users find lacking compared to Rulai's offerings. Users on G2 appreciate Rulai's more advanced generative capabilities, which allow for better content creation and summarization.
- Users say that yellow.ai's Automation features, particularly in Ticket Resolution, score 9.0, indicating strong performance, but Rulai's overall automation capabilities are perceived as more robust, particularly in Customer Interaction Automation, where it excels with a higher user satisfaction rating.
Pricing
Entry-Level Pricing
Rulai
No pricing availableyellow.ai
No pricing availableFree Trial
Rulai
Free Trial is available
yellow.ai
Free Trial is available
Ratings
Meets Requirements
9.1
42
8.4
72
Ease of Use
9.3
43
8.7
75
Ease of Setup
9.2
17
8.1
34
Ease of Admin
9.2
18
8.4
33
Quality of Support
9.1
34
8.4
70
Has the product been a good partner in doing business?
9.6
15
8.6
33
Product Direction (% positive)
8.6
42
8.5
63
Features by Category
Messenger
Not enough data
9.5
10
Not enough data
9.2
11
Not enough data
8.7
9
Not enough data
9.3
10
Channels
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
9.2
6
Not enough data
8.3
7
Not enough data
9.2
6
Customers
Not enough data
8.7
9
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
8.7
10
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.5
8
Not enough data
8.6
11
Not enough data
8.3
11
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.5
8
Not enough data
9.0
10
Not enough data
8.5
10
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
8.9
21
9.3
5
9.0
22
9.0
5
9.2
20
9.0
5
9.2
22
9.3
5
8.4
18
Not enough data
Platform
9.2
18
Not enough data
8.9
18
8.3
5
8.6
20
9.0
5
9.0
18
8.3
5
9.0
16
Not enough data
9.0
17
9.3
5
8.9
20
8.7
5
Generative AI
7.8
10
Not enough data
8.0
10
Not enough data
Customer Support
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Automation
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
7.9
8
Artificial Intelligence
Not enough data
8.8
7
Not enough data
8.1
7
Not enough data
8.8
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.0
10
Not enough data
9.0
13
Not enough data
8.0
9
Internal Use
Not enough data
8.4
16
Not enough data
9.2
11
Not enough data
8.3
12
Not enough data
8.7
13
Not enough data
8.3
13
Not enough data
8.7
13
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rulai and yellow.ai are categorized as Chatbots, AI Customer Support Agents, and Bot Platforms
Unique Categories
Rulai has no unique categories
yellow.ai is categorized as WhatsApp Marketing, Customer Service Automation, Conversational Marketing, Live Chat, AI Agents For Business Operations, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Rulai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
yellow.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Computer Software
13.6%
Telecommunications
7.6%
Real Estate
6.1%
Banking
6.1%
Other
51.5%
Financial Services
14.9%
Information Technology and Services
12.9%
Computer Software
9.9%
Banking
7.9%
Food & Beverages
6.9%
Other
47.5%
Alternatives
Discussions
How best we can use voice integrated feature of Rulai. What is source code. Can we customize the source code for specific use
1 Comment
SK
Rulai's Voice Gateway feature can be modified - there would need to be some discussion on the requirements. There is room for out-of-the-box customization...Read more
What is the best way of integrating Rulai with any existing apps?
1 Comment
SK
If you have access to the fitness app's code, there are several options:
1) You can have a button that leads to a webview for the bot. In this case, you...Read more
What is the best way to delivery early?
1 Comment
Official Response from Rulai
Use Rulai's discovery accelerator to analyze historical transcripts to find out what the high-frequency intents are. That's a process we call 'intent...Read more
Can we use python for bot's coding and can we integrate it with a good UI in your platform?
2 Comments
MC
Hi Sudheer,
kindly redirect your question to community: http://community.yellowmessenger.comRead more
Can we have any discount model for the local stores
1 Comment
VV
Hi Sai Surya,
To democratize AI and help brands #GetAiReady, we've launched a program to claim a free AI-powered WhatsApp chatbot for 3 months.
Check out:...Read more
yellow.ai has no more discussions with answers
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