Compare Relay.app and Workato 
At a Glance
Market Segments
Small-Business (85.9% of reviews)
Mid-Market (44.6% of reviews)
Entry-Level Pricing
Free
Free 50000 Credits
Relay.app
Star Rating
(83)4.9 out of 5
Market Segments
Small-Business (85.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansWorkato
Star Rating
(752)4.7 out of 5
Market Segments
Mid-Market (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 50000 Credits
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workato excels in user satisfaction, with its intuitive design making it accessible for both technical and non-technical users. The platform's "Recipe" approach allows users to visualize workflows clearly, making complex tasks feel manageable.
- Users say Relay.app shines in its ease of use, particularly for client interactions. The chat interface for creating workflows has received praise, with one user noting that it produced better results than their lawyer's office could achieve, showcasing its effectiveness in real-world applications.
- According to verified reviews, Workato's extensive library of over 1,000 pre-built connectors is a significant advantage, allowing users to integrate various applications seamlessly. This feature is particularly beneficial for businesses looking to streamline operations across multiple platforms.
- Reviewers mention that Relay.app offers a straightforward setup process, which is appealing for small businesses. Users appreciate the spacious and clear UI, making it easy to navigate and search for functionalities, which can save time during implementation.
- G2 reviewers highlight that while Workato has a higher overall satisfaction score, Relay.app's quality of support is notably strong, with users reporting quick and helpful responses. This can be a crucial factor for businesses that require ongoing assistance as they scale their operations.
- Users report that Workato's ability to handle complex workflows is a standout feature, with many praising its effectiveness in automating intricate processes. In contrast, Relay.app is seen as more suited for simpler tasks, which may limit its appeal for larger organizations with more complex integration needs.
Pricing
Entry-Level Pricing
Workato
Free
Free
50000 Credits
Best for getting started and building your first AI-powered workflows
- Enterprise MCP & AI agents
- Workflow orchestration
- API management
Free Trial
Relay.app
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
9.0
57
9.0
601
Ease of Use
9.4
72
9.0
611
Ease of Setup
9.5
70
8.9
482
Ease of Admin
9.1
23
9.0
372
Quality of Support
9.7
49
9.2
587
Has the product been a good partner in doing business?
9.6
23
9.4
369
Product Direction (% positive)
10.0
58
9.5
586
Features by Category
Management
Not enough data
7.8
116
Not enough data
8.3
123
Functionality
Not enough data
8.8
130
Not enough data
8.7
133
Not enough data
8.9
130
Not enough data
9.2
142
Not enough data
9.0
131
Management
Not enough data
8.1
24
Not enough data
8.8
24
Not enough data
9.0
24
Not enough data
8.7
25
Solution Provision
Not enough data
8.3
25
Not enough data
7.5
25
Not enough data
8.3
23
Development
Not enough data
9.4
32
Not enough data
9.3
31
Not enough data
9.7
32
Not enough data
9.4
31
Collaboration
Not enough data
8.9
30
Not enough data
8.9
31
Not enough data
9.3
30
Development
9.6
38
9.1
275
8.2
34
8.4
176
|
Verified
9.4
37
9.0
205
|
Verified
9.1
37
8.8
217
|
Verified
8.6
32
8.5
196
|
Verified
9.2
29
9.1
192
8.7
28
8.6
165
Management
8.9
34
8.7
195
|
Verified
9.2
31
8.8
187
|
Verified
9.4
31
8.9
195
|
Verified
9.0
31
8.7
191
|
Verified
8.5
28
8.8
166
Security
8.8
30
8.8
171
|
Verified
9.1
30
8.9
178
|
Verified
8.8
29
9.0
174
|
Verified
Integration Options
8.6
29
8.7
165
|
Verified
8.5
27
8.6
165
|
Verified
8.3
27
8.1
159
|
Verified
8.5
27
7.9
144
|
Verified
Deployment
8.1
26
8.7
160
9.1
27
9.0
170
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.2
107
Development
Not enough data
9.1
114
Not enough data
8.9
109
Security
Not enough data
9.1
108
Not enough data
8.9
105
Management
Not enough data
9.0
104
Not enough data
8.6
95
Not enough data
9.2
104
Not enough data
9.1
90
Not enough data
8.8
93
Not enough data
8.9
93
Application Integration
Not enough data
9.0
89
Not enough data
9.2
92
Not enough data
9.5
92
Not enough data
9.2
91
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Functionality
Not enough data
8.7
13
Not enough data
9.2
13
Not enough data
9.1
13
Governance
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
9.1
13
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Security and Compliance - Generative AI Infrastructure
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
10.0
5
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
10.0
5
Functionality - Process Orchestration
Not enough data
8.4
53
Not enough data
8.9
55
Not enough data
9.3
64
Not enough data
9.4
59
Not enough data
9.0
51
Integration & Adaptability - Process Orchestration
Not enough data
9.3
55
Not enough data
9.2
54
Not enough data
8.9
58
Not enough data
8.8
56
Not enough data
8.7
53
Not enough data
8.7
51
Not enough data
8.9
51
Not enough data
8.9
51
Customization - AI Agent Builders
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
11
Functionality - AI Agent Builders
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.0
12
Not enough data
8.7
13
Data and Analytics - AI Agent Builders
Not enough data
9.3
10
Not enough data
9.5
10
Not enough data
9.0
10
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
13
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
8
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.9
6
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
Not enough data
8.8
182
Not enough data
8.9
177
Not enough data
8.9
176
Not enough data
9.0
186
API Management
Not enough data
8.7
164
Not enough data
8.4
183
Not enough data
8.7
183
Not enough data
Feature Not Available
Not enough data
8.5
163
Data Integration
Not enough data
9.3
198
Not enough data
8.8
186
Not enough data
8.5
166
Categories
Categories
Shared Categories
Relay.app and Workato are categorized as AI Agent Builders and iPaaS
Unique Categories
Relay.app is categorized as Emerging AI Software
Reviews
Reviewers' Company Size
Relay.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
24.3%
Computer Software
13.5%
Marketing and Advertising
9.5%
Information Technology and Services
5.4%
Non-Profit Organization Management
4.1%
Other
43.2%
Computer Software
22.9%
Information Technology and Services
20.2%
Financial Services
5.4%
Retail
3.7%
Construction
2.9%
Other
44.9%
Discussions
Relay.app has no discussions with answers
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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