G2 reviewers report that Relativity excels in user satisfaction, boasting a significantly higher overall score compared to Viewpoint Integrated Analytics. Users appreciate its fast and easy-to-use GUI, which enhances their workflow efficiency during data collections and reviews.
According to verified reviews, Relativity's implementation process is praised for its intuitive onboarding, allowing users to quickly adapt to the platform. In contrast, Viewpoint Integrated Analytics has received limited recent feedback, indicating potential challenges in user experience and support.
Users say that Relativity's organizational features, such as folder structuring, tagging, and saved searches, make it easier to manage large volumes of documents. This capability is particularly beneficial for legal practitioners who need to streamline their review processes.
Reviewers mention that Viewpoint Integrated Analytics offers a unique dual interface, which can be appealing for users who prefer flexibility. However, the overall user experience is hindered by its lower satisfaction ratings, suggesting that while the interface is innovative, it may not fully meet user needs.
G2 reviewers highlight that Relativity's support quality is notably higher, with users reporting effective assistance and resources. In contrast, Viewpoint Integrated Analytics has received lower ratings in this area, indicating potential gaps in customer support that could affect user satisfaction.
According to recent user feedback, Relativity's advanced search capabilities significantly reduce the time spent on document reviews, making it a preferred choice for many. While Viewpoint's search features are noted as helpful, they do not match the efficiency and effectiveness reported by Relativity users.
Pricing
Entry-Level Pricing
Relativity
No pricing available
Viewpoint Integrated Analytics
No pricing available
Free Trial
Relativity
No trial information available
Viewpoint Integrated Analytics
No trial information available
Ratings
Meets Requirements
8.7
475
7.0
10
Ease of Use
8.3
487
5.7
10
Ease of Setup
7.8
351
Not enough data
Ease of Admin
7.9
359
Not enough data
Quality of Support
8.3
462
6.3
8
Has the product been a good partner in doing business?
What is the best way to use Relativity for general project management / task assignment?
3 Comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
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