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Compare Realtime and ScreenMeet 
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At a Glance
Market Segments
Mid-Market (80.0% of reviews)
Small-Business (52.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Realtime
Star Rating
(41)4.5 out of 5
Market Segments
Mid-Market (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RealtimeScreenMeet
Star Rating
(22)4.4 out of 5
Market Segments
Small-Business (52.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansRealtime vs ScreenMeet
When assessing the two solutions, reviewers found Realtime easier to use and do business with overall. However, reviewers preferred the ease of set up with ScreenMeet, along with administration.
- Reviewers felt that Realtime meets the needs of their business better than ScreenMeet.
- When comparing quality of ongoing product support, reviewers felt that Realtime is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Realtime over ScreenMeet.
Pricing
Entry-Level Pricing
Realtime
No pricing availableScreenMeet
ScreenMeet for the Contact Center
Contact Us
Per Year
- Video Chat
- Screen Sharing
- Mobile Camera Sharing
Free Trial
Realtime
No trial information availableScreenMeet
Free Trial is available
Ratings
Meets Requirements
9.7
39
9.1
15
Ease of Use
9.8
40
9.5
16
Ease of Setup
9.7
38
9.8
8
Ease of Admin
9.4
35
9.8
8
Quality of Support
9.7
39
8.9
14
Has the product been a good partner in doing business?
9.9
35
9.8
7
Product Direction (% positive)
10.0
39
7.3
17
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.9
15
Not enough data
9.6
34
Not enough data
9.8
37
Not enough data
8.6
16
Not enough data
Conferencing Options
9.9
37
Not enough data
9.4
36
Not enough data
9.1
37
Not enough data
Application Tools
9.9
37
Not enough data
8.9
35
Not enough data
9.8
37
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.9
35
Not enough data
9.0
34
Not enough data
9.1
29
Not enough data
Feature Not Available
Not enough data
9.7
31
Not enough data
9.4
11
Not enough data
Maintenance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
10
Not enough data
Not enough data
Not enough data
Security
9.7
32
Not enough data
9.0
5
Not enough data
Device Support
9.8
30
Not enough data
9.9
30
Not enough data
9.9
24
Not enough data
Performance
8.9
24
Not enough data
Administration
9.5
18
Not enough data
9.6
13
Not enough data
9.9
27
Not enough data
Security
9.8
29
Not enough data
8.5
10
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Realtime and ScreenMeet are categorized as Remote Support
Reviews
Reviewers' Company Size
Realtime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenMeet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
85.0%
Computer Software
7.5%
Education Management
5.0%
Public Relations and Communications
2.5%
‐
Other
0.0%
Computer Software
19.0%
Information Technology and Services
14.3%
Internet
9.5%
Financial Services
9.5%
Consumer Goods
9.5%
Other
38.1%
Alternatives
Discussions
Realtime has no discussions with answers
What is ScreenMeet Support used for?
1 Comment
Official Response from ScreenMeet
ScreenMeet is a cloud-native, enterprise collaboration platform that allows IT Help Desks and Contact Centers to add screen share, cobrowse, voice and video...Read more
ScreenMeet has no more discussions with answers
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