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Compare Rasa and Voiceflow 
Featured Products
At a Glance
Market Segments
Small-Business (72.7% of reviews)
Small-Business (69.1% of reviews)
Entry-Level Pricing
Free
Free
Rasa
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansVoiceflow
Star Rating
(109)4.6 out of 5
Market Segments
Small-Business (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Voiceflow excels in user satisfaction, boasting a significantly higher overall score compared to Rasa. Users appreciate its intuitive interface, which allows for easy mapping of conversational flows and rapid testing of ideas, making it ideal for teams without heavy engineering resources.
- Users say that Voiceflow's no-code building capabilities are a standout feature, with each step/action offering unique functionalities that enhance the building process. This contrasts with Rasa, which is noted for its complexity and is better suited for machine learning experts looking for high performance and customization.
- Reviewers mention that Voiceflow's implementation process is quick and straightforward, with many users highlighting the intuitive onboarding wizard. In comparison, Rasa's setup may pose challenges for those without technical expertise, as it requires a deeper understanding of machine learning concepts.
- According to verified reviews, Voiceflow has a strong presence in the small business market, with a majority of its users coming from this segment. Rasa also serves small businesses but is perceived as more niche, appealing primarily to those with specific technical needs.
- Users appreciate the quality of support provided by Voiceflow, which is rated highly by its users. In contrast, while Rasa's support is generally good, it does not receive the same level of praise, indicating that Voiceflow may offer a more responsive and helpful customer service experience.
- Reviewers highlight that Voiceflow's product direction is viewed positively, with users feeling confident in its future developments. Rasa, while customizable, has received mixed feedback regarding its direction, suggesting that users may have concerns about its long-term viability in the rapidly evolving AI landscape.
Pricing
Entry-Level Pricing
Rasa
Developer Edition
Free
For developers exploring AI assistant projects, you can access all of Rasa Pro on your own computer. CALM, Enterprise Search, E2E testing, and more. Community Support is available in our Forum.
- Access to Rasa Pro and our dialogue engine CALM (Conversational AI with Language Models) .
Voiceflow
Starter
Free
For students and hobbyists.
- 1 workspace
- 50 knowledge base sources
- Basic LLM models
Free Trial
Rasa
Free Trial is available
Voiceflow
Free Trial is available
Ratings
Meets Requirements
7.8
9
8.7
93
Ease of Use
7.2
9
8.8
92
Ease of Setup
Not enough data
8.9
82
Ease of Admin
Not enough data
8.7
56
Quality of Support
8.3
9
8.7
85
Has the product been a good partner in doing business?
Not enough data
8.8
54
Product Direction (% positive)
5.0
7
9.6
89
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
8.7
25
Not enough data
8.4
25
Not enough data
Feature Not Available
Data
Not enough data
8.5
52
Not enough data
8.2
52
Interaction
Not enough data
8.3
52
Not enough data
8.4
52
Not enough data
8.6
52
Not enough data
8.3
52
Not enough data
8.3
52
Task & Flow Management - AI Chatbots
Not enough data
8.6
25
Not enough data
8.1
25
Learning
Not enough data
7.7
52
Not enough data
7.4
51
Deployment & Embedding - AI Chatbots
Not enough data
8.7
25
Not enough data
8.3
24
Content Generation
Not enough data
8.4
50
Not enough data
Feature Not Available
Admin & Configuration - AI Chatbots
Not enough data
8.9
25
System
Not enough data
8.6
52
Not enough data
9.1
51
Not enough data
8.4
52
Not enough data
8.6
52
Agentic AI - AI Chatbots
Not enough data
8.1
26
Not enough data
7.8
26
Not enough data
8.7
25
Not enough data
7.7
25
Not enough data
8.2
26
Not enough data
7.9
25
Not enough data
8.2
26
Monitoring & Improvement - AI Chatbots
Not enough data
7.9
23
Reliability & Safety - AI Chatbots
Not enough data
8.1
23
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.8
32
Not enough data
7.8
33
Not enough data
8.7
33
Automation - AI Agents
Not enough data
7.6
31
Not enough data
8.2
29
Not enough data
8.5
29
Not enough data
7.3
30
Not enough data
8.3
29
Platform
Not enough data
9.0
32
Not enough data
8.5
33
Not enough data
7.9
33
Autonomy - AI Agents
Not enough data
8.1
31
Not enough data
8.4
31
Not enough data
8.1
29
Not enough data
8.0
29
Generative AI
Not enough data
9.1
31
Not enough data
8.9
31
Conversational Platform
Not enough data
8.5
24
Not enough data
7.4
23
Not enough data
8.5
23
Not enough data
7.7
23
Support Automation
Not enough data
8.3
22
Not enough data
8.2
24
Not enough data
9.1
23
Not enough data
8.4
23
Generative AI
Not enough data
9.3
22
Not enough data
9.1
22
Customer Support
Not enough data
8.9
31
Not enough data
8.1
30
Not enough data
8.7
31
Automation
Not enough data
8.3
30
Not enough data
8.7
30
Not enough data
8.0
29
Artificial Intelligence
Not enough data
7.3
30
Not enough data
8.9
29
Not enough data
9.1
30
Generative AI
Not enough data
8.9
50
Not enough data
8.8
48
Agentic AI - Bot Platforms
Not enough data
8.2
31
Not enough data
7.9
32
Not enough data
8.1
31
Not enough data
7.8
31
Not enough data
8.4
31
Not enough data
7.6
31
Not enough data
8.0
32
Scalability and Performance - Generative AI Infrastructure
Not enough data
9.3
15
Not enough data
8.8
13
Not enough data
9.1
15
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Feature Not Available
Not enough data
8.6
15
Not enough data
8.0
15
Integration and Extensibility - Generative AI Infrastructure
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security and Compliance - Generative AI Infrastructure
Not enough data
8.4
15
Not enough data
8.3
15
Not enough data
8.7
15
Usability and Support - Generative AI Infrastructure
Not enough data
9.0
15
Not enough data
9.3
15
Customization - AI Agent Builders
Not enough data
8.4
16
Not enough data
8.9
16
Not enough data
8.0
16
Functionality - AI Agent Builders
Not enough data
7.5
16
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
7.2
16
Data and Analytics - AI Agent Builders
Not enough data
8.5
16
Not enough data
8.5
16
Not enough data
7.6
16
Integration - AI Agent Builders
Not enough data
8.2
16
Not enough data
8.9
15
Not enough data
8.0
16
Not enough data
8.9
16
Voice Recognition - AI Voice Assistants
Not enough data
9.2
12
Speech Synthesis - AI Voice Assistants
Not enough data
8.8
12
Not enough data
8.8
12
Not enough data
9.0
12
Security and privacy - AI Voice Assistants
Not enough data
8.3
12
Compatibility - AI Voice Assistants
Not enough data
8.5
12
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rasa and Voiceflow are categorized as Conversational Support and Bot Platforms
Unique Categories
Rasa is categorized as Conversational Marketing
Voiceflow is categorized as AI Chatbots, AI Agent Builders, AI Voice Assistants, Generative AI Infrastructure, Customer Service Automation, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Rasa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voiceflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Marketing and Advertising
9.1%
Graphic Design
9.1%
Other
18.2%
Computer Software
13.8%
Information Technology and Services
11.7%
Real Estate
5.3%
Marketing and Advertising
5.3%
Financial Services
5.3%
Other
58.5%
Discussions
Rasa has no discussions with answers
What is Voiceflow used for?
1 Comment
GJ
It is a chatbot software to build text or voice chatbots. You can use building blocks like LLMs, knowledge base, intents, logic (no code); use buttons,...Read more
Voiceflow has no more discussions with answers
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