1. [Home](https://www.g2.com/) 2. ... 3. [Bot Platforms](https://www.g2.com/categories/bot-platforms) 4. [Rasa Discussions](https://www.g2.com/products/rasa/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c90301bc925592ec131471cf70b793b/rasa.png "Product Avatar Image") ](/products/rasa/reviews) [ Rasa ](/products/rasa/reviews) (11)4.0/5 Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scale. Combining pro-code and no-code options, our platform allows cross-team collaboration for smarter and faster AI assistant building to accelerate time-to-value significantly. Our unique approach transparently leverages an LLM-native dialogue engine that makes Rasa a reliable and innovative partner for enterprises seeking to significantly enhance their customer interactions with seamless conversational experiences. Rasa provides the data privacy, security, and scalability our Fortune 500 enterprise customers need. Show More * * * ### 27.0 Nps Score Already have Rasa? ### All Rasa Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What algorithm does Rasa use? ](/discussions/what-algorithm-does-rasa-use) What algorithm does Rasa use? 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