1. [Home](https://www.g2.com/) 2. ... 3. [Bot Platforms](https://www.g2.com/categories/bot-platforms) 4. [Voiceflow Discussions](https://www.g2.com/products/voiceflow/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_22fe68cb237bf33fca77c3bb730c1e8f/voiceflow.png "Product Avatar Image") ![Reward for good Voiceflow reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/22086/medal.svg "Reward for good Voiceflow reviews") ](/products/voiceflow/reviews) [ Voiceflow ](/products/voiceflow/reviews) (111)4.6/5 Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences. Show More * * * ### 71.0 Nps Score Already have Voiceflow? ### All Voiceflow Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Voiceflow used for? ](/discussions/what-is-voiceflow-used-for) What is Voiceflow used for? [ Other Development Software ](https://www.g2.com/tags/other-development-software)[ Bot Platforms Software ](https://www.g2.com/tags/bot-platforms-software)[ Prototyping Software ](https://www.g2.com/tags/prototyping-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Voiceflow+questions+and+get+answers+from+expert+users+in+our+Voiceflow+Discussions+section.&title=Voiceflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoiceflow%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Voiceflow+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoiceflow%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoiceflow%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Voiceflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoiceflow%2Fdiscuss%0aAsk+Voiceflow+questions+and+get+answers+from+expert+users+in+our+Voiceflow+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Voiceflow+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoiceflow%2Fdiscuss%0aAsk+Voiceflow+questions+and+get+answers+from+expert+users+in+our+Voiceflow+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/voiceflow/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/7172e0f6386a531694ecb2c6d66ed7bc/voiceflow.svg "Product Avatar Image") ### Have you used Voiceflow before? Answer a few questions to help the Voiceflow community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvoiceflow%2Fdiscuss%3Fsmall_ask%3Dvoiceflow) No ## Top Contributors in Voiceflow 1 ![Gerald J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gerald J.") GJ Loading... ### [Gerald J.](https://www.g2.com/users/b44b85d4-b1b0-413d-80c9-dbe01f966477 "Gerald J.") Head of Master’s Program Marketing & Sales Management + MSc Digital Communication and Marketing 1 pt