G2 reviewers report that Qualtrics Strategy & Research excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Sawtooth Software Lighthouse Studio. Users appreciate its powerful survey design and analytics tools, which make creating complex surveys straightforward and effective.
According to verified reviews, Qualtrics has a much larger user base, with nearly 2,900 reviews compared to Sawtooth's 14. This extensive feedback indicates a more robust and tested platform, giving potential users confidence in its reliability and performance.
Users say that the implementation process for Qualtrics is notably smooth, with many highlighting the intuitive onboarding wizard that simplifies setup. In contrast, while Sawtooth is praised for its straightforward use in specific applications like MaxDiff design, it lacks the same level of comprehensive support for broader survey needs.
Reviewers mention that Qualtrics offers superior support quality, with users rating it highly for responsiveness and helpfulness. This is particularly beneficial for organizations that require ongoing assistance, whereas Sawtooth's support is seen as less robust, which may pose challenges for users needing immediate help.
Users highlight the advanced features of Qualtrics, such as branching logic and targeted question flows, which enhance the survey experience. In comparison, while Sawtooth is recognized for its customization capabilities in MaxDiff and conjoint studies, it may not provide the same level of versatility for general survey applications.
According to recent feedback, Qualtrics is praised for its reporting features that help users quickly identify trends and insights, making it a powerful tool for data analysis. Sawtooth, while effective for specific methodologies, may not offer the same breadth of analytical tools, which could limit its appeal for users looking for comprehensive survey solutions.
Pricing
Entry-Level Pricing
Qualtrics Strategy & Research
No pricing available
Sawtooth Software Lighthouse Studio
No pricing available
Free Trial
Qualtrics Strategy & Research
Free Trial is available
Sawtooth Software Lighthouse Studio
No trial information available
Ratings
Meets Requirements
8.9
2,504
7.9
8
Ease of Use
8.5
2,508
7.5
8
Ease of Setup
8.4
1,057
Not enough data
Ease of Admin
8.4
1,027
Not enough data
Quality of Support
8.7
2,184
7.4
7
Has the product been a good partner in doing business?
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is there a possibility of adding customer support in IST time?
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
For designing the questionnaires of any client who wanted to do some market research Read more
What is conjoint analysis Sawtooth?
1 Comment
GB
Sawtooth Software is well known for conjoint analysis, a quantitative marketing research method often used in pricing research. There are many more...Read more
What is sawtooth lighthouse?
1 Comment
KM
It is a console or desktop application which helps us to design surveys
Read more
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