G2 reviewers report that PROS excels in overall quality, receiving a higher satisfaction score compared to Prisync. Users appreciate the team's dedication to solving customer challenges, highlighting their flexibility in adapting solutions to meet specific needs.
Users say that Prisync stands out for its ease of use, with many finding the interface intuitive and straightforward. Reviewers mention that the availability of support is a significant advantage, as they can quickly get help whenever issues arise.
According to verified reviews, PROS has a strong focus on innovation, with users noting its AI-centric approach. This dynamic capability allows businesses to leverage advanced solutions, making it a valuable partner in driving growth.
Reviewers mention that while PROS has a robust offering, some users face challenges with setup and configuration, which can be more complex compared to Prisync's simpler onboarding process. This difference can impact the initial user experience for those looking for a quick start.
Users highlight that Prisync's customer support is exceptional, with specific praise for team members like Gözde, who provide invaluable insights and assistance. This level of support contributes to a positive user experience, especially for small businesses that may require more guidance.
G2 reviewers indicate that while both products have their strengths, PROS is more suited for larger enterprises, whereas Prisync caters effectively to small businesses. This distinction is crucial for buyers to consider based on their company size and specific needs.
Official Response from PROS Smart Configure Price Quote
Hello Mark,
Our apologies for missing your comment here on G2. Businesses with similar requirements can leverage the same SOW to help accelerate...Read more
How will Pros continue to function with the loss off Flash at the end of 2020?
1 Comment
Official Response from PROS
Thanks for asking! Our CPQ solution does not leverage Adobe Flash and so you will be good to go well past the end of this year for that solution! On the...Read more
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