# Planhat vs Vitally Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Planhat excels in its **customization capabilities** , allowing users to tailor the platform to their specific operational needs. Users appreciate the extensive use of custom fields and filters, which help structure customer data effectively.
- **Users say** that Vitally's standout feature is its **AI Copilot** , which automates many tasks and saves time for Customer Success teams. Reviewers highlight how this feature generates summaries and notes on demand, making it easier to monitor account health without deep dives.
- **According to verified reviews** , Planhat has a significantly higher overall satisfaction score, reflecting its strong performance in areas like **quality of support**. Users commend the platform for its responsive customer service and the ongoing partnership with their Customer Success Manager.
- **Reviewers mention** that while both platforms offer good usability, Vitally has a slight edge in **ease of setup**. Users appreciate the intuitive onboarding process, which allows them to quickly get started without extensive training.
- **G2 reviewers highlight** that Planhat's integration capabilities are robust, enabling seamless data collection from various business tools. Users find it particularly beneficial for pulling data across sales, marketing, and client engagement, enhancing their overall workflow.
- **Users express mixed feelings** about the reporting features in both products, with Vitally receiving praise for its customizable dashboards. However, some Planhat users feel that while the platform is powerful, it can be complex to navigate, especially for new users.



| | Planhat | Vitally | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 927 | 699 | 
| **Largest Market Segment** | Mid-Market (61.1% of reviews) | Mid-Market (55.6% of reviews) | 
| **Entry Level Price** | Custom | No pricing available | 

---
## Top Pros & Cons

### Planhat

Pros:
- Ease of Use (215 reviews)
- Customer Support (122 reviews)

Cons:
- Learning Curve (113 reviews)
- Complexity (78 reviews)

### Vitally

Pros:
- Ease of Use (46 reviews)
- Integrations (28 reviews)

Cons:
- Complexity (16 reviews)
- Integration Issues (11 reviews)

---
## Ratings Comparison
| Rating | Planhat | Vitally | 
|---|---|---|
  | **Meets Requirements** | 8.6 (756 reviews) | 8.7 (559 reviews) | 
  | **Ease of Use** | 8.3 (765 reviews) | 8.4 (577 reviews) | 
  | **Ease of Setup** | 7.5 (521 reviews) | 8.1 (318 reviews) | 
  | **Ease of Admin** | 8.2 (463 reviews) | 8.7 (212 reviews) | 
  | **Quality of Support** | 9.2 (732 reviews) | 9.0 (471 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (460 reviews) | 9.3 (212 reviews) | 
  | **Product Direction (% positive)** | 9.2 (707 reviews) | 9.1 (535 reviews) | 

---
## Pricing

### Planhat

#### Entry-Level Pricing

Plan: From Start-up to Enterprise

Price: Custom

Description: Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/


[Learn more about Planhat](https://www.g2.com/products/planhat/reviews)

#### Free Trial

No

### Vitally

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Planhat** | 7.0/10 | 56 |
| **Vitally** | N/A | N/A |

#### Sales Force Automation

| Feature | Planhat | Vitally | 
|---|---|---|
| **Contact & Account Management** | 8.4 (29 reviews) | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | 7.5 (25 reviews) | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 7.5 (25 reviews) | Not enough data | 
| **Task / Activity Management** | 8.3 (29 reviews) | Not enough data | 
| **Territory & Quota Management** | 6.7 (24 reviews) | Not enough data | 
| **Desktop Integration** | 8.7 (26 reviews) | Not enough data | 
| **Product & Price List Management** | 7.0 (23 reviews) | Not enough data | 
| **Quote & Order Management** | 6.2 (24 reviews) | Not enough data | 
| **Customer Contract Management** | 6.5 (25 reviews) | Not enough data | 

#### Marketing Automation

| Feature | Planhat | Vitally | 
|---|---|---|
| **Email Marketing** | 7.4 (28 reviews) | Not enough data | 
| **Campaign Management** | 6.9 (27 reviews) | Not enough data | 
| **Lead Management** | 5.9 (25 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 5.3 (25 reviews) | Not enough data | 

#### Customer Support

| Feature | Planhat | Vitally | 
|---|---|---|
| **Case Management** | 7.2 (27 reviews) | Not enough data | 
| **Customer Support Portal** | 7.0 (28 reviews) | Not enough data | 
| **Knowledge Base** | 7.4 (28 reviews) | Not enough data | 
| **Call Center Features** | 5.8 (24 reviews) | Not enough data | 
| **Support Analytics** | 6.3 (24 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Planhat | Vitally | 
|---|---|---|
| **Reporting** | 7.7 (30 reviews) | Not enough data | 
| **Dashboards** | 7.5 (30 reviews) | Not enough data | 
| **Forecasting** | 7.0 (26 reviews) | Not enough data | 

#### Mobile & Social

| Feature | Planhat | Vitally | 
|---|---|---|
| **Social Collaboration Features** | 6.2 (24 reviews) | Not enough data | 
| **Social Network Integration** | 5.6 (23 reviews) | Not enough data | 
| **Mobile User Support** | 5.0 (23 reviews) | Not enough data | 

#### Platform

| Feature | Planhat | Vitally | 
|---|---|---|
| **Customization** | 8.7 (51 reviews) | Not enough data | 
| **Workflow Capability** | 8.3 (50 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (50 reviews) | Not enough data | 
| **Internationalization** | 7.4 (47 reviews) | Not enough data | 
| **Sandbox / Test Environments** | 5.6 (44 reviews) | Not enough data | 
| **Document & Content Mgmt.** | 6.7 (46 reviews) | Not enough data | 
| **Performance and Reliability** | 8.3 (48 reviews) | Not enough data | 
| **Output Document Generation** | 7.1 (46 reviews) | Not enough data | 

#### Integration

| Feature | Planhat | Vitally | 
|---|---|---|
| **Data Import & Export Tools** | 7.7 (40 reviews) | Not enough data | 
| **Integration APIs** | 7.8 (40 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 7.4 (38 reviews) | Not enough data | 

#### Generative AI

| Feature | Planhat | Vitally | 
|---|---|---|
| **AI Text Generation** | 7.0 (18 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Planhat | Vitally | 
|---|---|---|
| **Autonomous Task Execution** | 6.1 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 6.4 (17 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 5.9 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.5 (16 reviews) | Not enough data | 
| **Proactive Assistance** | 6.1 (16 reviews) | Not enough data | 
| **Decision Making** | 6.0 (16 reviews) | Not enough data | 

### Customer Success

| Product | Score | Reviews |
|---|---|---|
| **Planhat** | 7.8/10 | 615 |
| **Vitally** | 8.3/10 | 466 |

#### Customer Information

| Feature | Planhat | Vitally | 
|---|---|---|
| **Customer Health Scores** | 8.7 (567 reviews) ✓ Verified | 8.7 (438 reviews) ✓ Verified | 
| **Customer Monitoring** | 8.8 (553 reviews) ✓ Verified | 8.9 (438 reviews) ✓ Verified | 
| **Customer Profiles** | 8.8 (569 reviews) ✓ Verified | 8.8 (433 reviews) ✓ Verified | 
| **Playbooks** | 8.2 (548 reviews) ✓ Verified | 8.4 (422 reviews) ✓ Verified | 
| **Customer Segments** | 8.5 (515 reviews) ✓ Verified | 8.8 (435 reviews) ✓ Verified | 
| **Product Engagement** | 8.0 (495 reviews) ✓ Verified | 8.6 (409 reviews) ✓ Verified | 
| **Surveys** | 7.2 (422 reviews) ✓ Verified | 7.6 (350 reviews) ✓ Verified | 

#### Predictions

| Feature | Planhat | Vitally | 
|---|---|---|
| **Churn Risk** | 7.9 (502 reviews) ✓ Verified | 8.1 (408 reviews) ✓ Verified | 
| **Upsell Opportunities** | 7.5 (435 reviews) ✓ Verified | 7.7 (374 reviews) ✓ Verified | 
| **Custom Triggers** | 8.3 (496 reviews) ✓ Verified | 8.5 (389 reviews) ✓ Verified | 
| **Machine Learning** | 6.7 (350 reviews) ✓ Verified | 6.7 (324 reviews) ✓ Verified | 

#### Platform

| Feature | Planhat | Vitally | 
|---|---|---|
| **Reporting & Dashboards** | 8.3 (557 reviews) ✓ Verified | 8.5 (418 reviews) ✓ Verified | 
| **API & Integrations** | 8.1 (530 reviews) ✓ Verified | 8.4 (396 reviews) ✓ Verified | 
| **Data Import & Export Tools** | 8.2 (491 reviews) ✓ Verified | 8.2 (380 reviews) ✓ Verified | 
| **Workflow Capability** | 8.5 (506 reviews) ✓ Verified | 8.5 (389 reviews) ✓ Verified | 
| **Notifications** | 8.2 (523 reviews) ✓ Verified | 8.2 (403 reviews) ✓ Verified | 
| **Customization** | 8.6 (532 reviews) ✓ Verified | 8.7 (411 reviews) ✓ Verified | 
| **Scalability** | 8.8 (513 reviews) ✓ Verified | 8.8 (393 reviews) ✓ Verified | 
| **Data Security** | 8.9 (475 reviews) ✓ Verified | 8.8 (362 reviews) ✓ Verified | 
| **Performance & Reliability** | 8.5 (524 reviews) ✓ Verified | 8.8 (402 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.8 (523 reviews) ✓ Verified | 8.8 (388 reviews) ✓ Verified | 

#### Generative AI

| Feature | Planhat | Vitally | 
|---|---|---|
| **AI Text Generation** | 6.1 (170 reviews) | 6.6 (173 reviews) | 
| **AI Text Summarization** | 6.2 (174 reviews) | 6.7 (173 reviews) | 

#### Agentic AI - Customer Success

| Feature | Planhat | Vitally | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (98 reviews) | Feature Not Available | 
| **Multi-step Planning** | 6.7 (98 reviews) | 8.6 (12 reviews) | 
| **Cross-system Integration** | 6.8 (101 reviews) | 8.7 (13 reviews) | 
| **Natural Language Interaction** | 6.5 (97 reviews) | 9.2 (12 reviews) | 
| **Proactive Assistance** | 6.2 (99 reviews) | 8.2 (11 reviews) | 

### Subscription Revenue Management

| Product | Score | Reviews |
|---|---|---|
| **Planhat** | 7.7/10 | 125 |
| **Vitally** | N/A | N/A |

#### Billing and Payments

| Feature | Planhat | Vitally | 
|---|---|---|
| **Payment Terms** | 7.9 (80 reviews) | Not enough data | 
| **Personalized Billing** | 7.6 (68 reviews) | Not enough data | 
| **Custom Pricing** | 7.5 (74 reviews) | Not enough data | 

#### Revenue Recognition

| Feature | Planhat | Vitally | 
|---|---|---|
| **Usage Tracking** | 8.2 (97 reviews) | Not enough data | 
| **Deferred Revenue** | 7.0 (69 reviews) | Not enough data | 
| **Revenue Accrual** | 7.5 (74 reviews) | Not enough data | 

#### Revenue Optimization

| Feature | Planhat | Vitally | 
|---|---|---|
| **At-Risk Customers** | 8.1 (103 reviews) | Not enough data | 
| **Offer Optimization** | 7.4 (78 reviews) | Not enough data | 
| **Customer Churn** | 8.2 (106 reviews) | Not enough data | 
| **Revenue Forecasting** | 7.8 (92 reviews) | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Planhat** | 7.8/10 | 88 |
| **Vitally** | N/A | N/A |

#### Product Analytics

| Feature | Planhat | Vitally | 
|---|---|---|
| **Account-Level Analytics** | 8.6 (81 reviews) | Not enough data | 
| **User-Level Analytics** | 8.2 (81 reviews) | Not enough data | 
| **Segmentation** | 8.9 (77 reviews) | Not enough data | 
| **Funnels** | 7.7 (66 reviews) | Not enough data | 
| **Alerts** | 8.4 (79 reviews) | Not enough data | 
| **Multi-Product Analytics** | 8.3 (67 reviews) | Not enough data | 
| **User Scoring** | 8.3 (75 reviews) | Not enough data | 
| **Integrations** | 8.5 (81 reviews) | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Planhat | Vitally | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (19 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 6.2 (17 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (18 reviews) | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Planhat | Vitally | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Planhat | Vitally | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Planhat | Vitally | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Planhat** | 7.1/10 | 229 |
| **Vitally** | N/A | N/A |

#### Data Sourcing

| Feature | Planhat | Vitally | 
|---|---|---|
| **Data Enrichment** | 8.3 (182 reviews) | Not enough data | 
| **Expandability** | 8.4 (175 reviews) | Not enough data | 
| **Content Marketing** | 6.4 (139 reviews) | Not enough data | 
| **Multiple Devices** | 7.3 (141 reviews) | Not enough data | 

#### Intelligence

| Feature | Planhat | Vitally | 
|---|---|---|
| **Marketing Metrics** | 6.3 (121 reviews) | Not enough data | 
| **Predictive Modeling** | 6.5 (129 reviews) | Not enough data | 
| **Recommendation Engine** | 6.5 (124 reviews) | Not enough data | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Planhat** | 7.4/10 | 128 |
| **Vitally** | 7.8/10 | 111 |

#### Sales Team

| Feature | Planhat | Vitally | 
|---|---|---|
| **Flexible Sales Process** | 7.7 (89 reviews) | 7.9 (89 reviews) | 
| **Training Mode** | 7.3 (88 reviews) | 7.6 (90 reviews) | 
| **Playbooks** | 8.0 (108 reviews) | 8.4 (104 reviews) | 

#### Intelligence

| Feature | Planhat | Vitally | 
|---|---|---|
| **Opportunity Identification** | 7.6 (99 reviews) | 8.2 (99 reviews) | 
| **Zero-touch Renewals** | 7.4 (89 reviews) | 7.5 (94 reviews) | 
| **Smart Content** | 7.2 (86 reviews) | 7.6 (90 reviews) | 

#### Mapping

| Feature | Planhat | Vitally | 
|---|---|---|
| **Multiple Org Charts** | 6.9 (84 reviews) | 7.5 (88 reviews) | 
| **Stakeholder Roles** | 8.2 (99 reviews) | 8.0 (96 reviews) | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Planhat | Vitally | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (28 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (28 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (28 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (27 reviews) | Not enough data | 
| **Decision Making** | 7.2 (29 reviews) | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Planhat** | 7.7/10 | 179 |
| **Vitally** | N/A | N/A |

#### Platform Basics

| Feature | Planhat | Vitally | 
|---|---|---|
| **Templates** | 8.0 (167 reviews) | Not enough data | 
| **Exporting** | 7.9 (152 reviews) | Not enough data | 
| **Multi-user Access and Collaboration** | 8.2 (146 reviews) | Not enough data | 
| **Multiple Personas** | 7.7 (132 reviews) | Not enough data | 
| **Data Analytics ** | 7.8 (137 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Mapping

| Feature | Planhat | Vitally | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (36 reviews) | Not enough data | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **Planhat** | 6.7/10 | 161 |
| **Vitally** | N/A | N/A |

#### Content

| Feature | Planhat | Vitally | 
|---|---|---|
| **Document Collaboration** | 7.2 (122 reviews) | Not enough data | 
| **Versioning** | 6.8 (102 reviews) | Not enough data | 
| **E-Signature** | 5.7 (97 reviews) | Not enough data | 
| **File Request** | 6.2 (93 reviews) | Not enough data | 
| **Feedback** | 7.1 (108 reviews) | Not enough data | 

#### Collaboration

| Feature | Planhat | Vitally | 
|---|---|---|
| **Billing and Invoicing** | 6.5 (103 reviews) | Not enough data | 
| **Instant Messaging** | 6.3 (100 reviews) | Not enough data | 
| **Project Management** | 8.0 (124 reviews) | Not enough data | 
| **Analytics** | 8.0 (139 reviews) | Not enough data | 
| **Time Tracking** | 7.3 (104 reviews) | Not enough data | 
| **Mobile Application** | 4.7 (85 reviews) | Not enough data | 

### Client Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Planhat** | 8.1/10 | 289 |
| **Vitally** | 8.3/10 | 140 |

#### Onboarding Setup

| Feature | Planhat | Vitally | 
|---|---|---|
| **Workflows** | 8.6 (252 reviews) | 8.6 (127 reviews) | 
| **Templates** | 8.1 (256 reviews) | 8.6 (131 reviews) | 
| **Checklists** | 8.6 (258 reviews) | 8.4 (125 reviews) | 

#### Project Tracking

| Feature | Planhat | Vitally | 
|---|---|---|
| **Monitoring** | 8.2 (235 reviews) | 8.5 (127 reviews) | 
| **Resources** | 7.7 (201 reviews) | 8.2 (119 reviews) | 
| **Content** | 8.0 (211 reviews) | 8.2 (119 reviews) | 
| **Tasks** | 8.4 (255 reviews) | 8.5 (128 reviews) | 
| **Optimization** | 7.9 (208 reviews) | 8.2 (118 reviews) | 

#### Customer Engagement

| Feature | Planhat | Vitally | 
|---|---|---|
| **Portal** | 7.7 (229 reviews) | 8.1 (117 reviews) | 
| **Engagement** | 8.0 (224 reviews) | 8.1 (117 reviews) | 
| **Branding** | 7.4 (213 reviews) | 7.8 (112 reviews) | 
| **Visibility** | 8.3 (229 reviews) | 8.5 (117 reviews) | 
| **Collaboration** | 8.1 (233 reviews) | 8.3 (120 reviews) | 

### Data Quality

| Product | Score | Reviews |
|---|---|---|
| **Planhat** | 7.6/10 | 73 |
| **Vitally** | N/A | N/A |

#### Functionality

| Feature | Planhat | Vitally | 
|---|---|---|
| **Identification** | 7.6 (54 reviews) | Not enough data | 
| **Correction** | 7.4 (50 reviews) | Not enough data | 
| **Normalization** | 7.5 (46 reviews) | Not enough data | 
| **Preventative Cleaning** | 7.2 (49 reviews) | Not enough data | 
| **Data Matching** | 7.2 (54 reviews) | Not enough data | 

#### Management

| Feature | Planhat | Vitally | 
|---|---|---|
| **Reporting** | 8.1 (61 reviews) | Not enough data | 
| **Automation** | 8.4 (62 reviews) | Not enough data | 
| **Quality Audits** | 7.2 (48 reviews) | Not enough data | 
| **Dashboard** | 8.2 (64 reviews) | Not enough data | 
| **Governance** | 8.1 (49 reviews) | Not enough data | 

#### Generative AI

| Feature | Planhat | Vitally | 
|---|---|---|
| **AI Text Generation** | 6.4 (31 reviews) | Not enough data | 
| **AI Text Summarization** | 6.6 (31 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Customer Success Software](https://www.g2.com/categories/customer-success), [Client Onboarding Software](https://www.g2.com/categories/client-onboarding)

**Unique to Planhat (7):** [Client Portal Software](https://www.g2.com/categories/client-portal), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Subscription Revenue Management Software](https://www.g2.com/categories/subscription-revenue-management), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [CRM Software](https://www.g2.com/categories/crm), [Data Quality Tools](https://www.g2.com/categories/data-quality)



---
## Reviewer Demographics

### By Company Size

| Segment | Planhat | Vitally | 
|---|---|---|
| **Small-Business** | 32.7% | 41.0% | 
| **Mid-Market** | 61.1% | 55.6% | 
| **Enterprise** | 6.2% | 3.4% | 

### By Industry

#### Planhat

- **Computer Software:** 37.1%
- **Information Technology and Services:** 18.7%
- **Marketing and Advertising:** 8.1%
- **Education Management:** 2.4%
- **E-Learning:** 2.2%
- **Human Resources:** 2.2%
- **Financial Services:** 2.1%
- **Internet:** 2.0%
- **Consumer Services:** 1.8%
- **Computer & Network Security:** 1.7%
- **Other:** 21.7%

#### Vitally

- **Computer Software:** 44.0%
- **Information Technology and Services:** 22.7%
- **Financial Services:** 4.5%
- **Computer & Network Security:** 3.7%
- **Marketing and Advertising:** 3.6%
- **Human Resources:** 2.5%
- **Accounting:** 1.6%
- **Internet:** 1.5%
- **Education Management:** 1.3%
- **Construction:** 1.0%
- **Other:** 13.5%

---
## Alternatives

### Alternatives to Planhat

- [Custify](https://www.g2.com/products/custify/reviews) — 4.7/5 stars (501 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1600 reviews)
- [Catalyst](https://www.g2.com/products/totango-catalyst/reviews) — 4.5/5 stars (660 reviews)
- [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) — 4.4/5 stars (424 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1740 reviews)
- [GUIDEcx](https://www.g2.com/products/guidecx/reviews) — 4.6/5 stars (461 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2915 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (857 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews)

### Alternatives to Vitally

- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1600 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [Custify](https://www.g2.com/products/custify/reviews) — 4.7/5 stars (501 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1740 reviews)
- [Catalyst](https://www.g2.com/products/totango-catalyst/reviews) — 4.5/5 stars (660 reviews)
- [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) — 4.4/5 stars (424 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2915 reviews)
- [Rocketlane](https://www.g2.com/products/rocketlane-corp/reviews) — 4.7/5 stars (857 reviews)
- [GUIDEcx](https://www.g2.com/products/guidecx/reviews) — 4.6/5 stars (461 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5607 reviews)

---
## Top Discussions

### Planhat

- Title: [How long did it take to implement?](https://www.g2.com/discussions/49802-how-long-did-it-take-to-implement) — 2 comments *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [It shouldbe good if we can export the changes etc on Playbooks or have a clear idea on NPS score expectations.](https://www.g2.com/discussions/it-shouldbe-good-if-we-can-export-the-changes-etc-on-playbooks-or-have-a-clear-idea-on-nps-score-expectations) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Martha,

Thanks for your question!

We'd love to understand a bit deeper what you are trying to solve so please feel free to reach out to your CSM..."
- Title: [How can I, launch two simultaneos NPScampaings](https://www.g2.com/discussions/how-can-i-launch-two-simultaneos-npscampaings) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Matheus, your CSM will be in touch shortly and help you to set it up :)

"
- Title: [What's the best way to manage crossell opportunities on planhat?](https://www.g2.com/discussions/40995-what-s-the-best-way-to-manage-crossell-opportunities-on-planhat) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Pedro,

Thanks for your question!

There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can..."

### Vitally

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/planhat-vs-vitally)