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Compare Orum and Quack 
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At a Glance
Market Segments
Mid-Market (56.0% of reviews)
Small-Business (60.0% of reviews)
Entry-Level Pricing
No pricing available
$75.00 Per Month
Orum
Star Rating
(757)4.6 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OrumQuack
Star Rating
(21)4.4 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
$75.00 Per Month
Learn more about QuackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Orum excels in its Preview Dialing feature, scoring 9.0, while Quack offers a perfect score of 10.0, indicating that Quack's dialing options may provide a more seamless experience for users who prioritize efficiency in call management.
- Reviewers mention that Orum's Quality of Support is rated at 9.3, which is slightly lower than Quack's perfect score of 10.0. This suggests that users may find Quack's customer service to be more responsive and helpful when issues arise.
- G2 users highlight that Orum's Mobile Application is rated highly at 9.7, making it a strong choice for users who need to manage calls and tasks on the go, while Quack does not provide a mobile application rating, which could be a drawback for mobile-centric users.
- Users on G2 report that Orum's Call Recording feature is rated at 9.2, which is competitive, but Quack's perfect score of 10.0 indicates that it may offer superior functionality or user experience in this area, making it a better option for those who rely heavily on call documentation.
- Reviewers mention that Orum's Omnichannel capabilities are rated at 8.4, while Quack shines with a perfect score of 10.0, suggesting that Quack may provide a more integrated experience across different communication channels, which is crucial for businesses looking to streamline their customer interactions.
- Users say that Orum's Voice Activity Detection feature is rated at 8.5, whereas Quack achieves a perfect score of 10.0, indicating that Quack may offer more advanced automation features that can enhance productivity and efficiency in call handling.
Pricing
Entry-Level Pricing
Orum
No pricing availableQuack
Team Plan
$75.00
Per Month
The Team Plan includes everything. We hold nothing back and allow your team to do unlimited dials and a 2-way integration with your CRM or SEP.
- Dialer
Free Trial
Orum
No trial information availableQuack
Free Trial is available
Ratings
Meets Requirements
9.1
548
9.6
19
Ease of Use
9.2
579
9.7
20
Ease of Setup
9.1
322
9.7
6
Ease of Admin
8.9
100
Not enough data
Quality of Support
9.3
518
9.4
19
Has the product been a good partner in doing business?
9.3
102
Not enough data
Product Direction (% positive)
9.7
547
8.8
19
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.0
452
9.2
17
8.9
438
9.3
18
Feature Not Available
Not enough data
Agent Tools
8.2
341
8.4
17
8.1
342
8.8
17
9.2
451
|
Verified
9.3
18
Automation
8.5
431
|
Verified
9.3
17
8.3
350
|
Verified
8.8
17
8.5
364
8.5
17
Agentic AI - Auto Dialer
8.5
202
Not enough data
8.6
211
Not enough data
AI Capabilities - Auto Dialer
8.6
202
Not enough data
8.5
195
Not enough data
8.8
197
Not enough data
Visual Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Office Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
39
Not enough data
Guest Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Collaboration Tools
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
40
Not enough data
Feature Not Available
Not enough data
Agentic AI - Virtual Workspaces
8.4
24
Not enough data
Feature Not Available
Not enough data
Agentic AI - Outbound Call Tracking
8.4
81
Not enough data
8.5
81
Not enough data
Calling
9.2
241
Not enough data
8.6
215
Not enough data
9.0
227
Not enough data
9.2
232
Not enough data
9.5
100
Not enough data
Contacts
8.7
221
Not enough data
8.7
209
Not enough data
9.0
221
Not enough data
Insights
9.0
229
Not enough data
9.2
219
Not enough data
9.0
215
Not enough data
Feature Not Available
Not enough data
8.7
212
Not enough data
8.7
90
Not enough data
Categories
Categories
Shared Categories
Orum and Quack are categorized as Auto Dialer
Unique Categories
Orum is categorized as Outbound Call Tracking and Virtual Workspaces
Quack has no unique categories
Reviews
Reviewers' Company Size
Orum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.2%
Information Technology and Services
21.2%
Computer & Network Security
5.4%
Financial Services
4.6%
Marketing and Advertising
4.3%
Other
27.2%
Computer Software
60.0%
Oil & Energy
15.0%
Consulting
5.0%
Venture Capital & Private Equity
5.0%
Telecommunications
5.0%
Other
10.0%
Alternatives
Discussions
What is Orum used for?
4 Comments
JW
Automated DialingRead more
Orum has no more discussions with answers
Quack has no discussions with answers
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