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Compare Onboard and Userlane 
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Product Fruits
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At a Glance
Market Segments
Small-Business (82.4% of reviews)
Enterprise (40.0% of reviews)
Entry-Level Pricing
$25.00 1 Seat Per Month
Contact Us Per Year
Onboard
Star Rating
(41)5.0 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 Seat Per Month
Free Trial is available
Browse all 3 pricing plansUserlane
Star Rating
(81)4.7 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Learn more about UserlaneOnboard vs Userlane
When assessing the two solutions, reviewers found Onboard easier to use, set up, and administer. Reviewers also preferred doing business with Onboard overall.
- Reviewers felt that Onboard meets the needs of their business better than Userlane.
- When comparing quality of ongoing product support, reviewers felt that Onboard is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Onboard over Userlane.
Pricing
Entry-Level Pricing
Onboard
Starter
$25.00
1 Seat Per Month
Best for:
You want to graduate out of spreadsheets or project management software but you also don't need a lot of hand-holding or bells + whistles.
- Unlimited Templates
- Automated Launch Plans
- Customer Portal
Userlane
What’s included
Contact Us
Per Year
Our goal is to make Userlane easy to buy with straightforward pricing plans, custom-built for each business.
- Unlimited in-app guides, tooltips, and announcements
- Full design customization
- Multi-language support
Free Trial
Onboard
Free Trial is available
Userlane
Free Trial is available
Ratings
Meets Requirements
9.6
19
8.8
64
Ease of Use
10.0
19
8.9
67
Ease of Setup
9.9
12
8.6
61
Ease of Admin
9.9
12
8.6
62
Quality of Support
10.0
19
9.8
63
Has the product been a good partner in doing business?
10.0
12
9.6
63
Product Direction (% positive)
10.0
18
9.8
60
Features by Category
User Analysis
Not enough data
8.5
12
Not enough data
8.2
24
User Support
Not enough data
9.2
28
Not enough data
8.9
19
Not enough data
8.6
18
Walkthrough Type
Not enough data
Feature Not Available
Not enough data
9.2
26
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Onboarding Setup
10.0
12
8.8
23
10.0
11
Feature Not Available
10.0
12
Feature Not Available
Project Tracking
10.0
10
Feature Not Available
10.0
8
Feature Not Available
9.5
11
9.1
22
9.9
12
Feature Not Available
9.4
9
8.8
23
Customer Engagement
10.0
12
Feature Not Available
9.8
11
9.6
20
9.1
11
Feature Not Available
9.9
12
Feature Not Available
10.0
12
Feature Not Available
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.0
21
Not enough data
8.5
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Self-Service Platform
Not enough data
8.7
21
Not enough data
8.7
20
Not enough data
Feature Not Available
Not enough data
8.1
16
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Onboard and Userlane are categorized as Client Onboarding
Unique Categories
Onboard has no unique categories
Userlane is categorized as Digital Adoption Platform and Customer Self-Service
Reviews
Reviewers' Company Size
Onboard
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlane
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.5%
Information Technology and Services
17.6%
Marketing and Advertising
8.8%
Education Management
8.8%
Research
5.9%
Other
32.4%
Computer Software
23.8%
Automotive
12.5%
Information Technology and Services
5.0%
Accounting
5.0%
Insurance
3.8%
Other
50.0%
Discussions
Onboard has no discussions with answers
Userlane has no discussions with answers
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