Onboard Pricing Overview

I like the simplicity of Onboard's interface, which is beneficial for both our customers and our team. It's straightforward and intuitive, making it easy to navigate and customize onboarding plans based on various variables like integration type or product type. This flexibility ensures that the onboarding process is adaptive to the needs of each unique scenario. The chat feature within Onboard is particularly impressive as it consolidates all communication, reducing the clutter of emails and ensuring that all relevant information is centralized in one place. The clean and straightforward onboarding checklist offers a clear and organized view for our customers, while the back-end configuration makes sense to me, adding to the appeal. I also appreciate the overall structure that Onboard brings to our onboarding process, enhancing professionalism and organization. Additionally, the inclusion of a discussion chat linked to specific tasks enables quick and organized communication about related articles or content, thus making the process more efficient for both our customers and team. The initial setup of Onboard was very intuitive and relatively quick, which was a significant advantage. The support from Onboard.io team is also amazing, very responsive and understanding the challenges of onboarding. Review collected by and hosted on G2.com.

For larger enterprise-level onboardings where the customer needs to handle multiple onboarding plans, some of the tasks can be repetitive depending on how you configure your onboarding plans. It would be beneficial to enhance the ease of managing multiple onboarding plans for the end customer (onboardee). However, the team is already making huge enhancements o this topic. Adding more reporting options directly in the app would be greatly appreciated, to understand onboarding timelines and identify where delays occur in different onboarding types. This can be extracted already but having it in app would be great. Review collected by and hosted on G2.com.