[
Onboard Reviews
](https://www.g2.com/products/onboard-software-inc-onboard/reviews)

[
Onboard Reviews
](https://www.g2.com/products/onboard-software-inc-onboard/reviews)

# Onboard Pricing Overview

[Editedit](https://my.g2.com/onboard-software-inc-onboard/pricings)

Free Trial

## Onboard Pricing Key Insights

Last updated on Jul 29, 2026

* * *

Onboard offers **3 pricing editions** , starting from **$25** to **$1,000**. Onboard pricing tiers are designed to support different usage levels and team sizes. Onboard also offers a **free trial**. Compare the Onboard pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Onboard Software, Inc** for **custom pricing**.

* * *

Starter — $25 / 1 Seat Per Month

Essentials — $300 / 5 Seats Per Month

Pro — $1,000 / 10 Seats Per Month

Rated 5.0 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Starter

$25.00

1 Seat Per Month

Best for: You want to graduate out of spreadsheets or project management software but you also don't need a lot of hand-holding or bells + whistles.

- Unlimited Templates
- Automated Launch Plans
- Customer Portal
- Unlimited Customer Seats
- Live Discussions + Inbox

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Essentials

$300.00

5 Seats Per Month

Best for: You want to standardize + automate onboarding with CRM sync and client visibility, but don't need enterprise complexity.

- All of the features in Starter and...
- Salesforce/Hubspot Integration
- Slack Integration
- Unlimited Project Types
- Unlimited Workflows

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Pro

$1,000.00

10 Seats Per Month

Best for: You run complex, multi‑stakeholder onboarding at scale and need advanced automation, reporting, and enterprise‑grade controls.

- All features in Essentials and...
- SSO
- Custom Domains
- Custom Reporting
- Custom Integrations

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https://onboard.io/pricing

Pricing information for Onboard is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Onboard must be conducted with the seller.
Pricing information was last updated on November 06, 2025

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## Onboard Pricing FAQs

Generated using AI

Is Onboard free, or does it offer a free trial?

Onboard does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

How much does Onboard cost in 2026?

According to G2 data, Onboard pricing in 2026 starts at $25.00 and can reach $1,000.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Onboard Software, Inc's official pricing page for the most current details.

Who is Onboard pricing best suited for?

According to G2 reviews of Onboard, the majority of reviewers come from small businesses with 50 or fewer employees, spanning industries including computer software, information technology, education, transportation, legal services, and marketing. Onboard's Starter tier suits small teams graduating from spreadsheets needing structured, repeatable onboarding without heavy configuration. Essentials at $300/month fits growing small to mid-market teams in software and logistics that rely on HubSpot or Salesforce handoffs. G2 reviewers from mid-market companies in higher education, financial services, and health and wellness gravitate toward Essentials and Pro tiers, where multi-stakeholder coordination, advanced automation, and enterprise-grade controls become critical for scaling consistent client experiences.

What are the key differences between the free and paid versions of Onboard?

Onboard offers no permanent free tier, but a free trial is available for evaluation. Onboard's Starter tier at $25/month includes unlimited templates, automated launch plans, a customer portal, unlimited customer seats, and live discussions. Upgrading to Essentials at $300/month adds Salesforce and HubSpot CRM sync, Slack integration, unlimited project types, and unlimited workflows. G2 reviewers frequently highlight HubSpot integration as a key driver for upgrading, with one reviewer noting it automatically creates projects when deals close. Onboard's Pro tier at $1,000/month adds SSO, custom domains, custom reporting, and custom integrations for teams running complex, multi-stakeholder implementations at scale.

Is Onboard considered good value for its pricing?

G2 reviewers consistently rate Onboard at 4.5 to 5.0 out of 5, with multiple users explicitly calling its pricing affordable and offering excellent value. One G2 reviewer from a logistics company noted the pricing is very reasonable for the level of service and support provided. A marketing agency reviewer flagged the internal user seat limit as a minor cost concern, though acknowledged unlimited external client seats offset this. One computer software reviewer compared Onboard favorably to Smartsheet, noting it delivers necessary functionality without enterprise complexity. Across G2 reviews of Onboard, the recurring theme is strong ROI through faster implementations, reduced manual effort, and responsive support justifying the price.

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## Onboard Pricing Reviews
(2)

 ![Jordanf F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordanf F.")
JF

Jordanf F.

Operations Manager

Mid-Market (51-1000 emp.)

5/31/2026

More Options
- 

"Fantastic Team, Seamless HubSpot Integrations, and a User-Friendly Platform"

5/5

What do you like best about Onboard?

Jason and the team have been fantastic to work with. Their communication is always clear and responsive, and they take the time to understand our business and requirements.

As an Australian-based logistics and fulfilment company, we needed a system that could integrate with our existing processes (HubSpot) and software. Jason's team made this easy, delivering solutions that fit our needs and helping with system integrations along the way.

The platform is user friendly with various views of tasks and timelines - via listing and gantt charts - performs exceptionally well, and has helped improve the efficiency of our operations. Their pricing is also very affordable and offers excellent value for the level of service and support provided.

Whenever we've needed assistance, the team has been quick to respond and provide practical solutions. We highly recommend Jason and his team to any business looking for reliable software development, integrations, and ongoing support. Review collected by and hosted on G2.com.

What do you dislike about Onboard?

We've had a great experience working with Jason and the team. Like any software implementation, there were a few minor tweaks needed along the way, but any issues were resolved quickly and professionally. Communication has been excellent, the system performs well, and the pricing is very reasonable. Overall, a reliable partner that we would happily recommend. Review collected by and hosted on G2.com.

What problems is Onboard solving and how is that benefiting you?

Before implementing Onboard, our onboarding and training processes were largely manual and inconsistent. Information was often spread across emails, documents, and different team members, making it difficult to ensure every new client received the same experience and level of communication.

Onboard has given us a structured onboarding process with clear visibility of tasks, milestones, and responsibilities. It has improved communication with new clients by providing a more transparent and professional onboarding journey, while also helping our team stay aligned internally. The result has been a smoother onboarding experience, better client engagement, faster training and setup, and greater confidence that nothing is being missed during the critical early stages of a new client relationship. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Laya J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laya J.")
LJ

Laya J.

Onboarding Manager, Advisory

11/21/2025

More Options
- 

"Streamlines Customer Onboarding with Ease"

4.5/5

What do you like best about Onboard?

I like the simplicity of Onboard's interface, which is beneficial for both our customers and our team. It's straightforward and intuitive, making it easy to navigate and customize onboarding plans based on various variables like integration type or product type. This flexibility ensures that the onboarding process is adaptive to the needs of each unique scenario. The chat feature within Onboard is particularly impressive as it consolidates all communication, reducing the clutter of emails and ensuring that all relevant information is centralized in one place. The clean and straightforward onboarding checklist offers a clear and organized view for our customers, while the back-end configuration makes sense to me, adding to the appeal. I also appreciate the overall structure that Onboard brings to our onboarding process, enhancing professionalism and organization. Additionally, the inclusion of a discussion chat linked to specific tasks enables quick and organized communication about related articles or content, thus making the process more efficient for both our customers and team. The initial setup of Onboard was very intuitive and relatively quick, which was a significant advantage. The support from Onboard.io team is also amazing, very responsive and understanding the challenges of onboarding. Review collected by and hosted on G2.com.

What do you dislike about Onboard?

For larger enterprise-level onboardings where the customer needs to handle multiple onboarding plans, some of the tasks can be repetitive depending on how you configure your onboarding plans. It would be beneficial to enhance the ease of managing multiple onboarding plans for the end customer (onboardee). However, the team is already making huge enhancements o this topic. Adding more reporting options directly in the app would be greatly appreciated, to understand onboarding timelines and identify where delays occur in different onboarding types. This can be extracted already but having it in app would be great. Review collected by and hosted on G2.com.

What problems is Onboard solving and how is that benefiting you?

I use Onboard to streamline onboarding for new and existing customers, enabling shared content, clear communication, and structured processes. It enhances accountability for the end user and scalability for us, and its customizable interface centralizes training and communication for efficiency. Review collected by and hosted on G2.com.

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Response from Jason Rozenblat of Onboard

[Editedit](https://www.g2.com/survey_responses/onboard-review-11989196/official_response/edit)

Great feedback, Laya! I think you will love the new reporting updates.

Validated ReviewerIncentivizedSource: Seller invite

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