4.3 out of 5
Optimized for quick response
4.2 out of 5
|Entry Level Price|
When assessing the two solutions, reviewers found Olark easier to use and set up. However, Velaro is easier to administer. Reviewers also preferred doing business with Velaro overall.
Once you get the code dropped onto your site by your website administrator, a layperson can use the Olark back end to change a lot of different variables without having to pay for development hours. For example, you can try different calls to action,...
I wish it was more intuitive for the non-power user. Even though I'm in the system frequently it isn't obvious how to use some of the expanded functionality.
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