1. [Home](https://www.g2.com/) 2. ... 3. [Live Chat Software](https://www.g2.com/categories/live-chat) 4. [Olark Discussions](https://www.g2.com/products/olark/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6c5e5fe18e31bcec5f8751996074eb66/olark.png "Product Avatar Image") ](/products/olark/reviews) [ Olark ](/products/olark/reviews) (224)4.3/5 Olark live chat is the easiest way to boost your sales, help solve issues and understand your customers. Give your customers the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark is WCAG 2.0 AA compliant, accessible, and GDPR ready. Show More * * * ### 51.0 Nps Score Already have Olark? ### All Olark Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Olark used for? ](/discussions/what-is-olark-used-for) What is Olark used for? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.&title=Olark+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Olark+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Olark+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss%0aAsk+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Olark+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss%0aAsk+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What does Olark do? ](/discussions/what-does-olark-do) What does Olark do? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.&title=Olark+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Olark+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Olark+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss%0aAsk+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Olark+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss%0aAsk+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # Does Olark have an app? ](/discussions/does-olark-have-an-app) Does Olark have an app? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.&title=Olark+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Olark+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Olark+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss%0aAsk+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Olark+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss%0aAsk+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # How does Olark work? ](/discussions/how-does-olark-work) How does Olark work? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.&title=Olark+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Olark+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Olark+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss%0aAsk+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.) 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[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes 0 * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.&title=Olark+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Olark+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Olark+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss%0aAsk+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Olark+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss%0aAsk+Olark+questions+and+get+answers+from+expert+users+in+our+Olark+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/olark/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/1500643600/olark.svg "Product Avatar Image") ### Have you used Olark before? Answer a few questions to help the Olark community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Folark%2Fdiscuss%3Fsmall_ask%3Dolark) No ## Top Contributors in Olark 1 ![Lexi T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lexi T.") LT Loading... ### [Lexi T.](https://www.g2.com/users/41d927bf-22ea-45e4-8e82-4bb49d738659 "Lexi T.") Order Success Manager 1 pt