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Compare Moveworks and SAP Conversational AI 
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At a Glance
Market Segments
Enterprise (75.6% of reviews)
Enterprise (42.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Moveworks
Star Rating
(51)4.6 out of 5
Market Segments
Enterprise (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MoveworksSAP Conversational AI
Star Rating
(29)4.7 out of 5
Market Segments
Enterprise (42.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SAP Conversational AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Conversational AI excels in its Natural Language Understanding (NLU) capabilities, scoring 8.9, which allows for more accurate interpretations of user queries compared to Moveworks, which scored 8.1 in this area.
- Reviewers mention that Moveworks shines in Ease of Use, achieving a score of 9.3, making it more user-friendly for non-technical users compared to SAP Conversational AI, which also scored well at 9.0 but lacks the same level of intuitive design.
- G2 users highlight that SAP Conversational AI offers a robust Conversation Editor with a score of 8.6, allowing for greater customization of chat flows, while Moveworks, with a score of 8.1, provides less flexibility in this area.
- Users on G2 report that Moveworks has a superior Quality of Support with a score of 8.9, indicating that users feel more supported in their implementation and ongoing use compared to SAP Conversational AI, which scored 8.6.
- Reviewers mention that SAP Conversational AI has a strong focus on Customizability, scoring 8.1, which allows businesses to tailor the software to their specific needs, while Moveworks, although effective, does not offer the same level of customization options.
- Users say that Moveworks excels in Human-In-The-Loop functionality, scoring 8.0, which enhances its ability to handle complex queries by seamlessly routing them to human agents when necessary, whereas SAP Conversational AI scored lower in this aspect.
Pricing
Entry-Level Pricing
Moveworks
No pricing availableSAP Conversational AI
No pricing availableFree Trial
Moveworks
No trial information availableSAP Conversational AI
No trial information availableRatings
Meets Requirements
8.8
39
9.0
21
Ease of Use
9.2
39
9.0
21
Ease of Setup
8.6
28
Not enough data
Ease of Admin
8.5
24
Not enough data
Quality of Support
9.0
37
8.6
20
Has the product been a good partner in doing business?
9.7
25
Not enough data
Product Direction (% positive)
8.7
36
9.3
17
Features by Category
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.6
23
Not enough data
8.5
21
Not enough data
8.6
23
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
9
Not enough data
8.4
23
Not enough data
8.1
18
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.3
8
Not enough data
8.5
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Moveworks and SAP Conversational AI are categorized as Bot Platforms
Unique Categories
Moveworks is categorized as AI Agent Builders, AI Agents For Business Operations, AI Orchestration, Chatbots, Enterprise Search Software, AI IT Agents, and AI Agents for HR
SAP Conversational AI has no unique categories
Reviews
Reviewers' Company Size
Moveworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Conversational AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
35.6%
Computer Software
20.0%
Hospital & Health Care
6.7%
Financial Services
6.7%
Telecommunications
4.4%
Other
26.7%
Information Technology and Services
23.1%
Computer Software
15.4%
Automotive
11.5%
Telecommunications
3.8%
Outsourcing/Offshoring
3.8%
Other
42.3%
Alternatives
Discussions
Moveworks has no discussions with answers
SAP Conversational AI has no discussions with answers
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