# Moveworks, SAP Conversational AI vs Microsoft Copilot Studio Comparison

| | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 126 | 29 | 152 | 
| **Largest Market Segment** | Enterprise (76.3% of reviews) | Enterprise (42.3% of reviews) | Small-Business (42.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | $1.00 2000 Sessions Month | 

---
## Top Pros & Cons

### Moveworks

Pros:
- Efficiency (11 reviews)
- Ease of Use (10 reviews)

Cons:
- Complexity (5 reviews)
- Learning Curve (4 reviews)

### SAP Conversational AI

**Not enough data**

### Microsoft Copilot Studio

Pros:
- Ease of Use (51 reviews)
- Easy Integrations (24 reviews)

Cons:
- Expensive (11 reviews)
- Limited Customization (11 reviews)

---
## Ratings Comparison
| Rating | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (50 reviews) | 9.0 (21 reviews) | 8.2 (131 reviews) | 
  | **Ease of Use** | 9.0 (69 reviews) | 9.0 (21 reviews) | 8.7 (135 reviews) | 
  | **Ease of Setup** | 8.0 (41 reviews) | Not enough data | 8.6 (115 reviews) | 
  | **Ease of Admin** | 7.7 (35 reviews) | Not enough data | 8.6 (36 reviews) | 
  | **Quality of Support** | 8.7 (64 reviews) | 8.6 (20 reviews) | 8.2 (124 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (36 reviews) | Not enough data | 8.5 (36 reviews) | 
  | **Product Direction (% positive)** | 8.7 (45 reviews) | 9.3 (17 reviews) | 9.2 (130 reviews) | 

---
## Pricing

### Moveworks

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SAP Conversational AI

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Microsoft Copilot Studio

#### Entry-Level Pricing

Plan: Power Virtual Agents

Price: $1.00 2000 Sessions Month

Description: NA

Key Features:
- Create and maintain intelligent chatbots - 1,000 bots
Sessions - 2,000 per month3
Use Common Data Service} - 10 GB database capacity
                                                 }  420 GB file capacity4
Enable your bot to take action - Power Automate use rights5
Sessions add-on - Sessions add-on$450

[Learn more about Microsoft Copilot Studio](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Moveworks** | N/A | N/A |
| **SAP Conversational AI** | N/A | N/A |
| **Microsoft Copilot Studio** | N/A | N/A |

#### Compatibility

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Federated Search** | Not enough data | Not enough data | Not enough data | 
| **File Types** | Not enough data | Not enough data | Not enough data | 
| **Global Language Support** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Search Queries

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Typo Tolerance** | Not enough data | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | Not enough data | 
| **Highlighting** | Not enough data | Not enough data | Not enough data | 
| **Natural Language** | Not enough data | Not enough data | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | Not enough data | Not enough data | 
| **Relevance Tuning** | Not enough data | Not enough data | Not enough data | 
| **NLP &amp; Semantic search** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Search Analytics** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **File Types** | Not enough data | Not enough data | Not enough data | 
| **Federated Search** | Not enough data | Not enough data | Not enough data | 
| **Global Language Support** | Not enough data | Not enough data | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Search Analytics** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Highlighting** | Not enough data | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | Not enough data | 
| **Typo Tolerance** | Not enough data | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Moveworks** | N/A | N/A |
| **SAP Conversational AI** | N/A | N/A |
| **Microsoft Copilot Studio** | N/A | N/A |

#### Responses

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Personalization** | 8.6 (23 reviews) | Not enough data | Not enough data | 
| **Route To Human** | 8.5 (21 reviews) | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | 8.6 (23 reviews) | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Conversation Editor** | 7.7 (10 reviews) | Not enough data | Not enough data | 
| **Integration** | 8.1 (24 reviews) | Not enough data | Not enough data | 
| **Human-In-The-Loop** | 8.1 (18 reviews) | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **AI Text Generation** | 8.3 (8 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.5 (8 reviews) | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Moveworks** | N/A | N/A |
| **SAP Conversational AI** | N/A | N/A |
| **Microsoft Copilot Studio** | N/A | N/A |

#### Responses

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Customization** | Not enough data | Not enough data | Not enough data | 
| **Control** | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | Not enough data | 
| **Menu bars** | Not enough data | Not enough data | Not enough data | 
| **Drip sequences** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Live chat** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 
| **A/B testing** | Not enough data | Not enough data | Not enough data | 
| **Role-based access** | Not enough data | Not enough data | Not enough data | 
| **Collection of information** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Bot Platforms

| Product | Score | Reviews |
|---|---|---|
| **Moveworks** | N/A | N/A |
| **SAP Conversational AI** | N/A | N/A |
| **Microsoft Copilot Studio** | 7.9/10 | 38 |

#### Generative AI

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.0 (35 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.4 (35 reviews) | 

#### Agentic AI - Bot Platforms

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (26 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.8 (26 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (27 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.9 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.1 (25 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.7 (25 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.4 (25 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Moveworks** | N/A | N/A |
| **SAP Conversational AI** | N/A | N/A |
| **Microsoft Copilot Studio** | 8.0/10 | 84 |

#### Customization - AI Agent Builders

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Natural Language Configuration** | Not enough data | Not enough data | 8.2 (65 reviews) | 
| **Tone Customization** | Not enough data | Not enough data | 7.6 (61 reviews) | 
| **Security Guardrails** | Not enough data | Not enough data | 8.0 (64 reviews) | 

#### Functionality - AI Agent Builders

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 7.8 (57 reviews) | 
| **Agent Branding** | Not enough data | Not enough data | 7.8 (56 reviews) | 
| **Proactive Response Capabilities** | Not enough data | Not enough data | 7.9 (55 reviews) | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 8.1 (55 reviews) | 

#### Data and Analytics - AI Agent Builders

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Analytics &amp; Reporting** | Not enough data | Not enough data | 7.9 (56 reviews) | 
| **Contextual Awareness** | Not enough data | Not enough data | 7.7 (56 reviews) | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 8.2 (56 reviews) | 

#### Integration - AI Agent Builders

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 8.5 (68 reviews) | 
| **API Usage** | Not enough data | Not enough data | 8.1 (55 reviews) | 
| **Platform Interoperability** | Not enough data | Not enough data | 8.1 (66 reviews) | 
| **CRM Data Integration** | Not enough data | Not enough data | 8.0 (55 reviews) | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Moveworks** | 9.2/10 | 33 |
| **SAP Conversational AI** | N/A | N/A |
| **Microsoft Copilot Studio** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Document Processing** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | 8.9 (9 reviews) | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | 8.3 (5 reviews) | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Ticket Status Updates** | 9.3 (5 reviews) | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Knowledge Base Utilization** | 9.3 (10 reviews) | Not enough data | Not enough data | 
| **Workflow Automation** | 9.5 (10 reviews) | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | Not enough data | 
| **User Self-Service Assistance** | 9.6 (12 reviews) | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | Not enough data | 

### AI Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Moveworks** | N/A | N/A |
| **SAP Conversational AI** | N/A | N/A |
| **Microsoft Copilot Studio** | N/A | N/A |

#### Workflow Design &amp; Integration - AI Orchestration

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Dependency Management** | Not enough data | Not enough data | Not enough data | 
| **Workflow Coordination** | Not enough data | Not enough data | Not enough data | 
| **Multi-Provider API Connectivity** | Not enough data | Not enough data | Not enough data | 
| **Multi-Step Workflow Creation** | Not enough data | Not enough data | Not enough data | 
| **Enterprise System Integration** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Data Pipelines** | Not enough data | Not enough data | Not enough data | 

#### Performance Optimization &amp; Analytics - AI Orchestration

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Workflow Performance Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Workflow Reporting** | Not enough data | Not enough data | Not enough data | 
| **Resource Utilization Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Computational Resource Management** | Not enough data | Not enough data | Not enough data | 
| **Dynamic Scaling** | Not enough data | Not enough data | Not enough data | 
| **Component Monitoring** | Not enough data | Not enough data | Not enough data | 

#### Governance &amp; Compliance Controls - AI Orchestration

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Regulatory Compliance** | Not enough data | Not enough data | Not enough data | 
| **Governance Policy Enforcement** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Access Control** | Not enough data | Not enough data | Not enough data | 
| **Audit Trail Management** | Not enough data | Not enough data | Not enough data | 
| **Security Protocols** | Not enough data | Not enough data | Not enough data | 

### AI Agents for HR

| Product | Score | Reviews |
|---|---|---|
| **Moveworks** | N/A | N/A |
| **SAP Conversational AI** | N/A | N/A |
| **Microsoft Copilot Studio** | N/A | N/A |

#### Conversational Automation - AI Agents for HR

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Conversational Assistants** | Not enough data | Not enough data | Not enough data | 
| **Multi‑Language Support &amp; Localization** | Not enough data | Not enough data | Not enough data | 

#### Task Automation - AI Agents for HR

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

#### Predictive Analytics - AI Agents for HR

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Attrition and Engagement Prediction** | Not enough data | Not enough data | Not enough data | 

#### Compliance &amp; Policy - AI Agents for HR

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Policy Enforcement &amp; Compliance** | Not enough data | Not enough data | Not enough data | 

#### Multi‑System Integration - AI Agents for HR

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **System Integration &amp; Data Access** | Not enough data | Not enough data | Not enough data | 

#### Proactive Intervention - AI Agents for HR

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Proactive Nudges &amp; Conversation Support** | Not enough data | Not enough data | Not enough data | 

#### Agent Governance - AI Agents for HR

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Human‑in‑the‑Loop Governance** | Not enough data | Not enough data | Not enough data | 

#### Talent Acquisition &amp; Recruitment - AI Agents for HR

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **AI‑Powered Candidate Screening** | Not enough data | Not enough data | Not enough data | 
| **Interview &amp; Scheduling Agent** | Not enough data | Not enough data | Not enough data | 

### Conversational Interface Agents

| Product | Score | Reviews |
|---|---|---|
| **Moveworks** | N/A | N/A |
| **SAP Conversational AI** | N/A | N/A |
| **Microsoft Copilot Studio** | N/A | N/A |

#### Natural Language Interaction - Conversational Interface Agents 

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Natural Language Query Understanding** | Not enough data | Not enough data | Not enough data | 
| **Multi-Turn Conversation Management** | Not enough data | Not enough data | Not enough data | 
| **Voice &amp; Text Interface Support** | Not enough data | Not enough data | Not enough data | 

#### Intent &amp; Action Handling - Conversational Interface Agents 

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Data Retrieval from Connected Systems** | Not enough data | Not enough data | Not enough data | 
| **Intent Recognition &amp; Mapping** | Not enough data | Not enough data | Not enough data | 
| **Action &amp; Workflow Triggering** | Not enough data | Not enough data | Not enough data | 

#### Context &amp; Personalization - Conversational Interface Agents 

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Conversation Context Persistence** | Not enough data | Not enough data | Not enough data | 
| **User Identity &amp; Permission Awareness** | Not enough data | Not enough data | Not enough data | 

#### Enterprise Integration &amp; Deployment - Conversational Interface Agents 

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Enterprise Application Integrations** | Not enough data | Not enough data | Not enough data | 
| **Security &amp; Access Controls** | Not enough data | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Moveworks** | N/A | N/A |
| **SAP Conversational AI** | N/A | N/A |
| **Microsoft Copilot Studio** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Bot Platforms](https://www.g2.com/categories/bot-platforms)

**Unique to Moveworks (8):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration), [Chatbots Software](https://www.g2.com/categories/chatbots), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents for HR Software](https://www.g2.com/categories/ai-agents-for-hr), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents)


**Unique to Microsoft Copilot Studio (2):** [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents)


---
## Reviewer Demographics

### By Company Size

| Segment | Moveworks | SAP Conversational AI | Microsoft Copilot Studio | 
|---|---|---|---|
| **Small-Business** | 15.5% | 26.9% | 42.0% | 
| **Mid-Market** | 8.2% | 30.8% | 25.9% | 
| **Enterprise** | 76.3% | 42.3% | 32.2% | 

### By Industry

#### Moveworks

- **Information Technology and Services:** 35.8%
- **Computer Software:** 14.9%
- **Hospital &amp; Health Care:** 7.5%
- **Financial Services:** 6.0%
- **Biotechnology:** 4.5%
- **Telecommunications:** 4.5%
- **Consulting:** 3.0%
- **Government Administration:** 3.0%
- **Automotive:** 1.5%
- **Commercial Real Estate:** 1.5%
- **Other:** 17.9%

#### SAP Conversational AI

- **Information Technology and Services:** 23.1%
- **Computer Software:** 15.4%
- **Automotive:** 11.5%
- **Telecommunications:** 3.8%
- **Outsourcing/Offshoring:** 3.8%
- **Mechanical or Industrial Engineering:** 3.8%
- **Management Consulting:** 3.8%
- **Machinery:** 3.8%
- **Food &amp; Beverages:** 3.8%
- **Executive Office:** 3.8%
- **Other:** 23.1%

#### Microsoft Copilot Studio

- **Information Technology and Services:** 20.7%
- **Computer Software:** 12.9%
- **Financial Services:** 5.0%
- **Automotive:** 4.3%
- **Computer &amp; Network Security:** 4.3%
- **Consumer Services:** 2.9%
- **Education Management:** 2.9%
- **Hospital &amp; Health Care:** 2.9%
- **Manufacturing:** 2.9%
- **Telecommunications:** 2.9%
- **Other:** 38.6%

---
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### Alternatives to Microsoft Copilot Studio

- [Kore.AI](https://www.g2.com/products/kore-ai/reviews) — 4.6/5 stars (474 reviews)
- [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) — 4.3/5 stars (1111 reviews)
- [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) — 4.4/5 stars (392 reviews)
- [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) — 4.3/5 stars (425 reviews)
- [Botpress](https://www.g2.com/products/botpress/reviews) — 4.5/5 stars (492 reviews)
- [Gemini Enterprise Agent Platform](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) — 4.3/5 stars (657 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7574 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2071 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)

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## Top Discussions

### Moveworks

No discussions available for this product.

### SAP Conversational AI

No discussions available for this product.

### Microsoft Copilot Studio

- Title: [What can power virtual agents do?](https://www.g2.com/discussions/what-can-power-virtual-agents-do) — 1 comment
  > **Top comment:** "Power Virtual Agent is a no-code chatbot deployment software that helps you set up a chatbot on your website with the predefined topics that you configure in..."
- Title: [How soon will this bot be able to answer customer questions flawlessly?](https://www.g2.com/discussions/26864-how-soon-will-this-bot-be-able-to-answer-customer-questions-flawlessly) — 1 comment
  > **Top comment:** "It depends on the question being asked.For example, if we ask the hi/hello the response will be faster.If the api are used then based on the time it takes to..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/moveworks-vs-sap-conversational-ai-vs-microsoft-microsoft-copilot-studio)

