Users report that Morph.ai excels in its Customization Interface, allowing for tailored chat experiences, while WhatsApp API is noted for its Ease of Admin, making it simpler for teams to manage communications.
Reviewers mention that Morph.ai's Quality of Support is rated at 8.7, indicating a strong customer service experience, whereas WhatsApp API's support is perceived as less responsive, with a rating of 7.8.
G2 users highlight Morph.ai's superior Conversation Archiving feature, rated at 8.8, which helps businesses keep track of customer interactions, while WhatsApp API's archiving capabilities are less robust.
Users on G2 say that WhatsApp API shines in Ease of Setup with a score of 7.9, making it quicker to implement compared to Morph.ai, which has a more complex setup process.
Reviewers mention that Morph.ai's Lead Development feature is rated at 8.1, providing effective tools for nurturing leads, while WhatsApp API lacks similar dedicated features, focusing more on direct communication.
Users report that WhatsApp API has a higher Star Rating of 4.6 compared to Morph.ai's 4.2, suggesting a broader user satisfaction, particularly among small businesses looking for reliable messaging solutions.
Pricing
Entry-Level Pricing
Morph.ai
Basic
$47/₹2999 (per month)
10000 messages and 500 users
500 Monthly Active Users
30 Minutes Training
10000 Session Messages
Pay as you go (Post 10000 messages/500 users)
Ticket Based Support
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