Morph.ai Reviews & Product Details

First of all, the platform. I am using the WA Business app and came to know about the offered APIs to automate the conversations. I was absolutely thrilled after knowing there exists a platform that will help me create chat flows without getting into the coding part. Other than that the things which I liked most about the platform are brief tutorials of various terminologies and their customer support. Though it was expected as they offer a platform for customer support. Review collected by and hosted on G2.com.

After creating dozens of conversations it gets difficult to track connections between the conversations. The lack of a graphic map to keep track was highly desired. Review collected by and hosted on G2.com.

It is a great platform to have service from morph.ai while implementing WhatsApp chatbot as your major solution to the marketing functionalities. Review collected by and hosted on G2.com.

Name of the features of the platform can be more explanatory. Review collected by and hosted on G2.com.

Best thing about this platform is that you can build and customize Chatbot yourself. It has easy interface which makes it easy for any naive user to know things easily. It's also economical if we compare it with other service providers. Review collected by and hosted on G2.com.

There are minor glitches in their trial account. Other than that I didn't find anything bad. Review collected by and hosted on G2.com.

The customer service offered by the support team in case of certain points where one can get stuck while using the platform or has any queries regarding various features and technicalities, is great. It is a user friendly platform. the flow designed for customer journey and building a bot is explained in a way which is easy to understand. The guides and documents for the product are informative and can answer to many queries while using the product. Review collected by and hosted on G2.com.

The support document links can be provided in the building the bot section or a link to a video which shows steps to make a bot in that section will also prove to be helpful. Review collected by and hosted on G2.com.

The user interface of the platform is very easy to use and provides options to upload text, images, audio and video files and location with the end user which makes the interaction with the user a lot more easier. Review collected by and hosted on G2.com.

It is a very simple platform to use and nothing negative to say. No downfalls as everything works well and the team is supportive. Review collected by and hosted on G2.com.

The best thing about Morph.ai is their customer support team and does help out in case of any issues. At first when implementing the whatsapp chatbot platform, there was a learning curve which needed to be covered. The support team was infact very supportive of the fact that they helped a lot in the initial starting phase and did not get frustrated by the repeated changes in the logic which was needed to fine tune it for my use case. Morph.ai does have an excellent support team. Kudos! Review collected by and hosted on G2.com.

The downside of Morph.ai was infact the learning curve. If the chatflow interface would have been a little more intuitive it would have been better for beginners. Review collected by and hosted on G2.com.

The best thing about Morph.ai is it’s application which is very robust, fast and efficient. The interface is very easy to understand with every step of sign up simplified with information guide and very easy to use. Review collected by and hosted on G2.com.

There is nothing much to dislike. The only slight disadvantage could be its very fast demo video relating to its bot. Other than that, as a customer, I am quite satisfied till now. Review collected by and hosted on G2.com.

Highly versatile interface of bot for good conversion rate. Found the engagement equally good on mobile as well as desktop devices. Lots of opportunities to build a highly engaging bot that connects and converts website visitors very well, perfect both for mobile and desktop conversion. Setting up is very quick and you don't need to have any coding skills at all so everyone can get it done. It has so many integrations through which it can handle all the customers' inquiries and generate more leads for our company. Review collected by and hosted on G2.com.

Mostly nothing, actually. In reality, I would like to be able to learn more quickly just so that I can end up creating more bots that I can insert into the website. Review collected by and hosted on G2.com.

Holistic design of platform, all aspects of WhatsApp bot at a single place Review collected by and hosted on G2.com.

The visual appeal of the application can be improved. Review collected by and hosted on G2.com.

User convenient interface, less cluster, common understandable phrases for communication, powerful intelligence to understand the user intent and which makes it unique. Review collected by and hosted on G2.com.

Not exactly i can describe , hope fully we can see more upgradation new approaches . Review collected by and hosted on G2.com.