Users report that Miva excels in Customization with a score of 9.4, allowing businesses to tailor their storefronts extensively, while Optimizely Commerce Connect falls behind with a score of 7.2, leading reviewers to mention limitations in personalizing their e-commerce experience.
Reviewers mention that Miva's Quality of Support is highly rated at 9.1, with many users praising the responsiveness and helpfulness of the support team, whereas Optimizely Commerce Connect's support, rated at 8.3, is seen as adequate but not as robust, with some users expressing a desire for quicker response times.
G2 users highlight Miva's superior Performance and Reliability with a score of 9.4, noting that the platform handles high traffic volumes seamlessly, while Optimizely Commerce Connect, rated at 8.6, has received feedback about occasional slowdowns during peak times.
Users on G2 report that Miva's Payment Processing capabilities are top-notch, scoring 9.2, which includes a variety of payment options that enhance the checkout experience. In contrast, Optimizely Commerce Connect's score of 7.8 indicates some users have faced challenges with payment integrations.
Reviewers say that Miva's Content Management features, rated at 9.0, provide a comprehensive suite for managing product information and marketing content, while Optimizely Commerce Connect, with a score of 8.8, is noted for its capabilities but lacks some advanced features that Miva offers.
Users report that Miva's Multi-Channel Fulfillment capabilities, rated at 7.8, are effective but not as strong as Optimizely Commerce Connect's score of 8.3, which is praised for its seamless integration across various sales channels, making it easier for businesses to manage orders from multiple sources.
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With Miva’s hybrid SaaS system, overhead costs are less than Open Source / On-Premise competitors and Time to Go Live is faster. You’ll get a return on your investment faster, too. Miva came out on top in The Spring 2018 G2 Crowd Results Survey, with an Estimated ROI of 7.3 months compared to an average of 11.1 months. Best of all, Miva’s system will scale seamlessly as your business grows.
B2B, B2C, or B2B / B2C: Expand sales channels with customer group logins
Personalized Shopping: Add configurators, visualizers, kits and more
Product Discovery: Enhanced search capabilities including ‘Make, Model, Year’ lookup
Should be as long as you have https:// set up for all of your pages and files. Read more
Is support included in every plan?
2 Comments
JK
There is basic support level I believe everyone gets, but we have a separate contract for dedicated hours each month for their pro services team.Read more
What if I go over my allotted bandwidth or space?
2 Comments
Official Response from Miva
If you go over your allotted space, we do have minor overage charges of $2 per GB of transfer, and $2 per 100MB of storage.Read more
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