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Compare Mattermost and RingCentral Video 
At a Glance
Market Segments
Mid-Market (38.2% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
$0.00
$0
Mattermost
Star Rating
(362)4.3 out of 5
Market Segments
Mid-Market (38.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansRingCentral Video
Star Rating
(467)4.2 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingCentral Video excels in its ease of setup, with many users highlighting the intuitive onboarding process. One user mentioned, "The initial setup of RingCentral Video was very easy," which contributes to a smoother transition for teams looking to adopt new tools.
- Users say that RingCentral Video offers a comprehensive platform that integrates video meetings, team messaging, and calling functionalities seamlessly. Reviewers appreciate the ability to share specific screens or tabs during meetings, enhancing the overall user experience.
- According to verified reviews, Mattermost shines in providing a secure and organized environment for team collaboration. Users value its channel and direct messaging features, which help keep conversations structured and efficient, especially in project management contexts.
- Reviewers mention that while Mattermost has a user-friendly interface and easy implementation, it may not match the versatility of RingCentral Video in terms of integrated communication features. One user noted the need for a solution that combines chat and project management, indicating a gap in Mattermost's offerings.
- G2 reviewers highlight that RingCentral Video's overall satisfaction score is significantly higher, reflecting a more favorable user experience. With a score of 4.2, users find it to be a reliable choice for video conferencing and team communication.
- Users report that while both platforms have similar scores for meeting requirements, RingCentral Video's additional features, such as audio and video conferencing capabilities, provide a more robust solution for teams that rely heavily on virtual communication.
Pricing
Entry-Level Pricing
Mattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
RingCentral Video
Free
$0
unlimited people
- Unlimited posts
- Unlimited storage
- 500 minutes video chat
Free Trial
Mattermost
Free Trial is available
RingCentral Video
Free Trial is available
Ratings
Meets Requirements
8.7
299
8.7
343
Ease of Use
8.9
305
8.9
347
Ease of Setup
8.1
95
9.0
143
Ease of Admin
8.3
69
8.5
85
Quality of Support
8.2
230
8.3
290
Has the product been a good partner in doing business?
9.0
58
8.6
77
Product Direction (% positive)
8.4
294
8.2
328
Features by Category
Business Instant Messaging
8.7
196
8.6
177
8.7
202
8.7
195
8.0
190
8.4
174
Business Instant Messaging
7.8
119
8.6
188
7.9
111
8.7
196
Business Instant Messaging
8.1
177
8.6
193
8.9
189
8.6
196
8.3
165
8.2
169
Generative AI - Business Instant Messaging
4.9
15
7.9
53
AI - Business Instant Messaging
5.3
15
7.8
52
6.2
15
8.0
52
4.6
14
7.5
50
5.7
14
7.5
48
Agentic AI - Business Instant Messaging
5.9
11
7.7
35
5.3
11
8.2
37
Setup
8.5
20
Not enough data
8.8
20
Not enough data
7.9
20
Not enough data
8.7
21
Not enough data
Management
8.7
19
Not enough data
8.0
19
Not enough data
8.1
20
Not enough data
Generative AI
6.9
12
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
7.8
6
Display
Not enough data
9.2
6
Not enough data
7.5
6
Hardware
Not enough data
8.9
6
Not enough data
8.3
6
Agentic AI - Room Systems
Not enough data
5.7
5
Not enough data
6.0
5
Communication
8.5
20
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
Planning
9.6
19
Not enough data
9.6
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
8.6
19
Not enough data
Workflow Management
8.9
19
Not enough data
9.0
19
Not enough data
9.0
18
Not enough data
8.4
18
Not enough data
Categories
Categories
Shared Categories
Mattermost and RingCentral Video are categorized as Business Instant Messaging
Unique Categories
Mattermost is categorized as Product Management and Workflow Management
RingCentral Video is categorized as Room Systems
Reviews
Reviewers' Company Size
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingCentral Video
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.8%
Computer Software
14.5%
Financial Services
4.6%
Computer & Network Security
4.0%
Internet
3.8%
Other
52.3%
Information Technology and Services
8.8%
Computer Software
8.1%
Marketing and Advertising
7.6%
Hospital & Health Care
5.8%
Staffing and Recruiting
4.0%
Other
65.6%
Discussions
What is Mattermost used for?
3 Comments
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 Comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 Comments
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
What is a GLIP?
1 Comment
KM
Instant messaging. There was another company prior to RC, that was called Glip; so most people still use the termRead more
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