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Compare Magento Open Source and Retail Pro 
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At a Glance
Market Segments
Small-Business (64.5% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Magento Open Source
Star Rating
(255)4.0 out of 5
Market Segments
Small-Business (64.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceRetail Pro
Star Rating
(32)3.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Retail ProMagento Open Source vs Retail Pro
When assessing the two solutions, reviewers found Retail Pro easier to use, set up, and administer. Reviewers also preferred doing business with Retail Pro overall.
- Reviewers felt that Magento Open Source meets the needs of their business better than Retail Pro.
- When comparing quality of ongoing product support, reviewers felt that Retail Pro is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Magento Open Source over Retail Pro.
Pricing
Entry-Level Pricing
Magento Open Source
No pricing availableRetail Pro
No pricing availableFree Trial
Magento Open Source
No trial information availableRetail Pro
No trial information availableRatings
Meets Requirements
8.5
186
8.3
23
Ease of Use
7.3
187
7.9
24
Ease of Setup
6.8
142
8.3
7
Ease of Admin
7.7
129
8.8
7
Quality of Support
7.0
160
7.8
23
Has the product been a good partner in doing business?
7.7
121
8.9
6
Product Direction (% positive)
7.2
181
6.4
23
Features by Category
POS
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Headless Commerce
7.9
56
Not enough data
8.4
59
Not enough data
8.1
59
Not enough data
8.8
66
Not enough data
8.5
62
Not enough data
Generative AI
7.1
36
Not enough data
7.3
35
Not enough data
Agentic AI - E-Commerce Platforms
6.0
7
Not enough data
7.4
7
Not enough data
6.7
6
Not enough data
6.2
7
Not enough data
6.9
7
Not enough data
7.1
7
Not enough data
Merchandising/Marketing
7.7
146
Not enough data
Feature Not Available
Not enough data
7.8
146
|
Verified
Not enough data
8.0
155
|
Verified
Not enough data
7.1
141
|
Verified
Not enough data
7.8
143
|
Verified
Not enough data
8.0
155
Not enough data
Product Catalog
8.3
155
Not enough data
Feature Not Available
Not enough data
7.8
155
|
Verified
Not enough data
7.9
126
|
Verified
Not enough data
Order Process
8.3
155
|
Verified
Not enough data
8.3
154
|
Verified
Not enough data
8.2
153
|
Verified
Not enough data
8.5
153
|
Verified
Not enough data
8.5
156
Not enough data
8.0
147
|
Verified
Not enough data
8.3
148
Not enough data
8.0
128
Not enough data
Multi-Channel Support
8.0
134
Not enough data
7.8
142
|
Verified
Not enough data
7.6
129
|
Verified
Not enough data
7.6
127
|
Verified
Not enough data
7.7
113
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
112
|
Verified
Not enough data
Platform
8.2
134
|
Verified
Not enough data
8.3
146
|
Verified
Not enough data
8.3
138
|
Verified
Not enough data
8.4
150
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
147
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
140
|
Verified
Not enough data
8.0
129
|
Verified
Not enough data
8.4
123
|
Verified
Not enough data
8.4
139
|
Verified
Not enough data
8.1
151
|
Verified
Not enough data
Payment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checkout
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Help and support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
8.4
16
Not enough data
8.7
15
Not enough data
Omnichannel Features
8.5
16
Not enough data
8.4
15
Not enough data
8.4
15
Not enough data
9.0
14
Not enough data
8.4
15
Not enough data
8.9
16
Not enough data
8.3
16
Not enough data
Categories
Categories
Shared Categories
Magento Open Source and Retail Pro share no categories
Unique Categories
Magento Open Source is categorized as E-Commerce Platforms and Omnichannel Commerce
Retail Pro is categorized as Retail Management Software and Retail POS
Reviews
Reviewers' Company Size
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Retail Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Retail
13.6%
Computer Software
7.7%
Apparel & Fashion
7.2%
Marketing and Advertising
6.3%
Other
50.7%
Retail
48.1%
Apparel & Fashion
22.2%
Design
7.4%
Sports
3.7%
Sporting Goods
3.7%
Other
14.8%
Alternatives
Discussions
What is Magento Open Source used for?
2 Comments
SP
e-commerce platformRead more
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 Comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 Comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
What kind of businesses is Retail Pro software designed for?
1 Comment
KH
Retail pro is designed for retail stores.Read more
Retail Pro has no more discussions with answers
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