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Compare LoyaltyLion and Open Loyalty 
Featured Products
At a Glance
Market Segments
Small-Business (74.0% of reviews)
Mid-Market (69.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
LoyaltyLion
Star Rating
(492)4.6 out of 5
Market Segments
Small-Business (74.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LoyaltyLionOpen Loyalty
Star Rating
(15)4.7 out of 5
Market Segments
Mid-Market (69.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Open LoyaltySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that LoyaltyLion excels in user experience, particularly for small businesses, with many users highlighting its easy integration into platforms like Shopify. This seamless setup allows businesses to quickly implement their loyalty programs without significant technical hurdles.
- Users say that Open Loyalty stands out for its customization capabilities, allowing businesses to create tailored reward tiers and specific rewards for individual customers. This flexibility is particularly appreciated by users managing complex loyalty programs, such as those in online banking.
- Reviewers mention that while LoyaltyLion offers a user-friendly interface, Open Loyalty is praised for its robust support and responsiveness. Users have noted that the Open Loyalty team is very helpful, providing timely assistance and ensuring that their needs are met.
- According to verified reviews, Open Loyalty's implementation process is notably quick, with users reporting that they can be up and running in just a couple of weeks. This rapid deployment is a significant advantage for businesses looking to launch their loyalty programs swiftly.
- Users highlight that LoyaltyLion provides consistent results and ongoing support, which is crucial for maintaining customer engagement. However, some users feel that it lacks the depth of customization that Open Loyalty offers, which can limit its effectiveness for more complex loyalty strategies.
- G2 reviewers indicate that while both platforms have strong analytics capabilities, Open Loyalty's features for data exports are particularly beneficial. Users have found these exports useful for integrating with tools like PowerBI, allowing for comprehensive monitoring of program health and performance.
Pricing
Entry-Level Pricing
LoyaltyLion
No pricing availableOpen Loyalty
No pricing availableFree Trial
LoyaltyLion
Free Trial is available
Open Loyalty
No trial information availableRatings
Meets Requirements
8.6
443
9.0
8
Ease of Use
8.5
448
8.7
9
Ease of Setup
8.4
361
8.6
7
Ease of Admin
8.8
271
9.2
6
Quality of Support
9.2
439
9.8
8
Has the product been a good partner in doing business?
9.1
269
9.7
5
Product Direction (% positive)
9.2
447
10.0
8
Features by Category
Marketing Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Gamification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Experience
8.8
405
9.8
9
8.6
409
9.6
8
8.6
403
9.2
6
7.9
403
8.3
6
7.1
389
8.3
7
Feature Not Available
8.0
5
Loyalty Platform
7.9
398
Not enough data
8.2
399
9.2
6
7.9
401
8.8
7
7.6
377
7.7
5
8.4
402
9.3
7
Agentic AI - Loyalty Management
6.5
64
Not enough data
7.7
64
Not enough data
6.7
63
Feature Not Available
6.8
62
Feature Not Available
Agentic AI - E-Commerce Tools
7.0
11
Not enough data
5.9
11
Not enough data
5.9
11
Not enough data
Categories
Categories
Shared Categories
LoyaltyLion and Open Loyalty are categorized as Loyalty Management
Unique Categories
LoyaltyLion is categorized as E-Commerce Tools
Open Loyalty is categorized as Gamification
Reviews
Reviewers' Company Size
LoyaltyLion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Open Loyalty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
26.8%
Retail
21.8%
Cosmetics
9.1%
Food & Beverages
8.9%
Consumer Goods
8.9%
Other
24.3%
Retail
15.4%
Health, Wellness and Fitness
15.4%
Financial Services
15.4%
Telecommunications
7.7%
Marketing and Advertising
7.7%
Other
38.5%
Discussions
LoyaltyLion has no discussions with answers
Open Loyalty has no discussions with answers
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