Compare Oracle CPQ and ServiceNow CPQ

At a Glance
Oracle CPQ
Oracle CPQ
Star Rating
(270)4.0 out of 5
Market Segments
Enterprise (53.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle CPQ
ServiceNow CPQ
ServiceNow CPQ
Star Rating
(35)4.6 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceNow CPQ

Oracle CPQ vs ServiceNow CPQ

When assessing the two solutions, reviewers found ServiceNow CPQ easier to use, set up, and administer. Reviewers also preferred doing business with ServiceNow CPQ overall.

  • Reviewers felt that ServiceNow CPQ meets the needs of their business better than Oracle CPQ.
  • When comparing quality of ongoing product support, reviewers felt that ServiceNow CPQ is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of ServiceNow CPQ over Oracle CPQ.
Pricing
Entry-Level Pricing
Oracle CPQ
No pricing available
ServiceNow CPQ
No pricing available
Free Trial
Oracle CPQ
No trial information available
ServiceNow CPQ
No trial information available
Ratings
Meets Requirements
8.4
200
9.2
26
Ease of Use
7.8
199
8.9
27
Ease of Setup
7.3
120
8.5
26
Ease of Admin
7.3
105
9.0
15
Quality of Support
7.8
191
9.2
26
Has the product been a good partner in doing business?
7.8
103
9.5
17
Product Direction (% positive)
7.1
192
10.0
25
Features by Category
Configuration - cpq
8.5
107
|
Verified
8.3
16
8.3
102
|
Verified
8.5
18
8.3
109
|
Verified
9.0
19
8.5
106
|
Verified
8.9
19
8.3
102
|
Verified
8.4
17
Pricing
8.3
105
|
Verified
8.1
17
8.1
104
|
Verified
8.1
18
8.2
94
|
Verified
8.0
16
8.3
103
|
Verified
8.3
14
8.5
104
|
Verified
7.7
13
8.2
90
|
Verified
7.2
13
Quoting
8.1
97
7.6
7
8.1
99
|
Verified
6.7
8
8.3
104
|
Verified
8.3
8
8.2
92
|
Verified
7.1
7
8.2
83
|
Verified
8.1
6
Admin
7.9
59
|
Verified
8.8
20
8.1
58
|
Verified
8.0
10
8.2
58
|
Verified
8.3
7
7.4
56
|
Verified
8.1
6
Channels
8.1
79
|
Verified
7.8
13
8.3
76
|
Verified
8.2
15
8.5
48
|
Verified
7.7
16
Platform
7.9
53
|
Verified
9.4
17
7.9
52
|
Verified
8.8
17
8.1
44
|
Verified
7.3
14
8.4
59
|
Verified
8.6
19
7.7
55
|
Verified
8.3
7
Not enough data
Not enough data
Generative AI - cpq
8.3
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.2
50
Not enough data
Document Creation
8.0
41
|
Verified
Not enough data
8.2
42
|
Verified
Not enough data
7.8
40
|
Verified
Not enough data
8.5
42
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
8.7
41
|
Verified
Not enough data
Workflow
8.2
41
|
Verified
Not enough data
7.6
38
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
36
|
Verified
Not enough data
Administration and Platform
8.3
42
|
Verified
Not enough data
8.0
38
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
8.3
34
|
Verified
Not enough data
8.3
35
|
Verified
Not enough data
8.1
37
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
Visual Product CustomizationHide 9 FeaturesShow 9 Features
Not enough data
8.7
9
Configuration
Not enough data
8.8
8
Not enough data
9.3
9
Not enough data
8.3
6
Visualization
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Integration
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.6
7
Not enough data
9.7
8
Customer Requirements
Not enough data
9.8
7
Not enough data
9.8
8
Not enough data
9.5
7
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle CPQ
Oracle CPQ
ServiceNow CPQ
ServiceNow CPQ
Oracle CPQ and ServiceNow CPQ are categorized as CPQ
Unique Categories
Oracle CPQ
Oracle CPQ is categorized as Proposal
ServiceNow CPQ
ServiceNow CPQ is categorized as Quote-to-Cash and Visual Product Customization
Reviews
Reviewers' Company Size
Oracle CPQ
Oracle CPQ
Small-Business(50 or fewer emp.)
17.8%
Mid-Market(51-1000 emp.)
29.1%
Enterprise(> 1000 emp.)
53.0%
ServiceNow CPQ
ServiceNow CPQ
Small-Business(50 or fewer emp.)
26.5%
Mid-Market(51-1000 emp.)
41.2%
Enterprise(> 1000 emp.)
32.4%
Reviewers' Industry
Oracle CPQ
Oracle CPQ
Information Technology and Services
16.6%
Computer Software
8.7%
Retail
5.8%
Accounting
4.1%
Computer & Network Security
4.1%
Other
60.6%
ServiceNow CPQ
ServiceNow CPQ
Manufacturing
13.8%
Building Materials
10.3%
Electrical/Electronic Manufacturing
10.3%
Consulting
6.9%
Computer Software
6.9%
Other
51.7%
Alternatives
Oracle CPQ
Oracle CPQ Alternatives
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Tacton CPQ
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Zilliant CPQ
Zilliant CPQ
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Vendavo
Vendavo
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ServiceNow CPQ
ServiceNow CPQ Alternatives
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Zoho CRM
Zoho
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Discussions
Oracle CPQ
Oracle CPQ Discussions
With which CRM applications does Oracle CPQ Cloud integrate?
5 Comments
Deepak K.
DK
CPQ integrates with SFDC, Oracle Siebel, Oracle Commerce, Oracle Sales Cloud, Veeva CRM, MS CRM, and many other CRMRead more
Anaplan Training
1 Comment
RN
Monty the Mongoose crying
Oracle CPQ has no more discussions with answers
ServiceNow CPQ
ServiceNow CPQ Discussions
Monty the Mongoose crying
ServiceNow CPQ has no discussions with answers